DoubleTree by Hilton Hotel Detroit - Dearborn - ديترويت

The reservation called for a King/ sf. I was given a room with 2 double beds. The air conditioner was not working. next day moved to another room. ROOM SERVICE WAS AN HOUR LATE BECAUSE NO ONE WROTE THE ROOM NUMBER DOWN. Very disappointed

لم يترك هذا النزيل تعليقًا.

The building is starting to show its age and the pool size looks far more generous in the photos. The MOD was.very helpful with an issue and the front desk staff were are very welcoming and efficient. Did I mention how good that cookie was? :)

لم يترك هذا النزيل تعليقًا.

The hotel is beautiful, the staff is friendly and helpful, the rooms are clean and comfortable, it's near several restaurants, and it's not far from the mall and movie theater. A wonderful place for a one night stay or a week long vacation. I've used Doubletree several times and it never disappoints.

I booked this hotel wishing for a beautiful suite with 2 queen beds, a pullout couch in a separate room, and refrigerator. When I arrived my room was no longer available and I had to humbly settle for a 2 queen bed room. The room was very small and it smelled like moth balls. It also had blood on the sheets in one of the beds. The restaurant inside the hotel is nice but this place needs some work in booking and cleanliness of the rooms!

لم يترك هذا النزيل تعليقًا.

لم يترك هذا النزيل تعليقًا.

needed a fridge

لم يترك هذا النزيل تعليقًا.

لم يترك هذا النزيل تعليقًا.

there were light bulb burned out in our room, they were replaced immediately. Staff was outstanding with answering any questions we had and fixed everything right away. We were in town visiting family, we only used it to sleep and shower.

Staff very, very friendly and helpful. Only thing that I wasn't happy with, was the lighting in the rooms, very dim and cleaning staff did not refill toilet paper or kleenex.

Overall, it wasn't what I expect from a Double Tree, which I have stayed in before. The fan in the bathroom did not work, and other than the lobby, the hotel seemed outdated. The staff was great though and there was some updates going on in the pool/hottub area, so that was good to see.

لم يترك هذا النزيل تعليقًا.

It was OK. The interior of the hotel was dated and the bar and rest. closed too early. It was closed at midnight on a Sat. that was disappointing. There really are no good restaurants in the vicinity other than chains and a strip-bar. Great service overall, but poor decor and mediocre food, especially with room service.

لم يترك هذا النزيل تعليقًا.

Great Hotel. Clean, great service great food. Surrounding neighborhoods horrible. Don't leave the hotel and you'll be great!

لم يترك هذا النزيل تعليقًا.

Excellent value through 'Hotels.com'. Very comfortable bed (mattress), and very comfy linens and pillows(very important to me)

The staff was excellent, but we were disappointed in our room. It certainly wasn't like the pictures shown! The room was way too small, and at booking I was promised a refrigerator, which wasn't in our room. We had to call and ask for one and what they brought in looked like something from a junkyard. We also had to call for towels & washcloths, for there was an insufficient amount in the room. The ceramic tile in the bathroom was all cracked and chipping, and there was no space around the sink to put anything. Also, the hairdryer didn't work. We have stayed in very nice Double Tree hotels, so we thought it would be in par with those, but not even close. Location was tricky to get to and not many restaurants nearby. We decided to eat at the "39 Grille" in the hotel, which ended up being a very EXPENSIVE mistake. We will not stay there again.

At first I was leary of the location, as I thought it was actually in Dearborn, but then when I googled it it said Detroit. I wasn't crazy about the surrounding area until I saw you could enter from Ford Road, and it was a very nice Hotel with good service, and it had security and everything, so I didn't feel so concerned with the next block over. All in all we had a good time. It was a bit of a hassel to have to put your key card in every time you anted to use the evelator though.

لم يترك هذا النزيل تعليقًا.

لم يترك هذا النزيل تعليقًا.

لم يترك هذا النزيل تعليقًا.

لم يترك هذا النزيل تعليقًا.

The hotel that I have been staying was booked, so I tried you and I must say for a good rate I will be staying with you next year when I come to town.

The front desk staff was extremely helpful. Room was very clean & comfy with a few extra touches that made it very nice. The restaurant/bar's food was good but the service was not. We happened to be there when the pool/spa area was undergoing renovation.

Friendly staff is all i can say. I've stayed in Doubletrees often enough; this one felt rundown. Bed, linen and tv were all fine, but the room/ hotel felt unclean and unkept. The bathroom, particularly the floor, was dirty. The exterior door (to the stairwell) had been forced open at some point and not yet repaired. Guess that's why they have security detail patrolling the parking lot. As for the location, i cant recommend it. I previously stayed downtown (Greektown) for the same price, and had a much better experience; more convenient neighbourhood, nicer hotel/ room, complimentary breakfast buffet, free parking.

لم يترك هذا النزيل تعليقًا.

OK

The Hotel was very nice, clean, well lit, modern, secure, and close to the highway. The Staff was helpful and friendly. However for the price I felt many things you would normally expect of a hotel where extra, a lot extra, Breakfast was $12 a person, Wifi was $10 a night, the restaurant was pricy for both dinning room and room service.

لم يترك هذا النزيل تعليقًا.

Everything was great, until the front desk called us a "cab" who had no meter and charged us $40 to get to Comaerica Park. Should've been more like $20. Nice rooms.

A great hotel

لم يترك هذا النزيل تعليقًا.

لم يترك هذا النزيل تعليقًا.

Finding the entrance to this hotel can be a little tricky. But staying in Dearborn was convenient to the The Henry Ford and Art Museum which we wanted to see.

لم يترك هذا النزيل تعليقًا.

لم يترك هذا النزيل تعليقًا.

Clean hotel, friendly staff. Close to Henry Ford Museum.

A large rather impersonal hotel which is situated reasonably close to the airport and in reasonable distance from Downtown. It's clean and well-maintained and the staff were helpful and efficient. To stay here, you would need a purpose - for example as a stopover between flights or ahead of a business meeting at Ford, for which it is perfectly adequate and well-sited. It's just a rather standard Hilton-style hotel. You know what you'll get but it doesn't 'delight' like some hotels do.

لم يترك هذا النزيل تعليقًا.

EVERYTHING WAS EXCELLENT! I WILL DEFINITELY STAY THERE AGAIN.

لم يترك هذا النزيل تعليقًا.

stayed here with husband and 8 month old, felt very clean and safe

Overall stay was great! Hotel should consider shuttle or taxi transportation to and from Hotel...

The staff was very nice. The sink in our room would not drain and our bathtub was dirty.

Ive stayed at this location several times and have always been very happy with everything.

لم يترك هذا النزيل تعليقًا.