DoubleTree by Hilton Houston Intercontinental Airport - هيوستن

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Close to airport and bed was very comfortable. On-site restaurant was fine, but not many other options close by.

This property does not live up to Doubletree's normal standards. My room was tired - stains on carpet, obvious repair areas. Desperately needs refreshing. Staff service levels were spotty. Some would go the extra mile, others would not. Quality of staff not super high. Yet the lady running the coffee bar helped me get breakfast even though she had just closed up. So some pleasant surprises. Common areas were well maintained. Overall, though, experience was mediocre.

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This is right next to the airport but surprisingly nice. There is a great pool there and people are super friendly. The cookies are wonderful of course but the great thing is that it is a well appointed property.

I think Starbucks needs to stay open longer and open earlier...

The Front desk people exemplified awesome customer service. Our room was clean and comfortable. The gym was amazing. The only complaint I had was the service of the Derrick Restaurant located inside the hotel. There were only 2 waitresses and the poor things could not keep up with the tables they had. It resulted in them being late taking our orders. They did apologize and we got complimentary food. The complimentary cookies are amazing!

GREAT Shuttle Service. They don't leave you hanging.

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The staff at the front desk where amazing. We didn't have our luggage so the lady at the desk gave us complementary tooth brush and paste and deodorant. And the last four warm cookies. We arrived late in the evening. I think her name was Barb, but not sure about that. If we r flying thru there we WILL be staying at the Double Tree

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Friendliest staff I've encountered in a long time!

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Very comfortable, clean, wonderful restaurant and staff

It was easy to locate, rates were reasonable service was excellent & I will stop in again!

Comfortable option, very close to airport

Hotel was excellent , staff was friendly and very helpful! Room was clean! Everything was great except for the bed. It was too soft and every time you would move you rolled toward the middle of the bed. We did not get a good nights sleep. We tried both beds but they were the same.

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We liked the room, it was on par with the comfort of the bed and cleanliness. However, the shower was not, the water pressure was really low and the shower head was not working properly with the stream of water. There was a large group at the hotel, so it was a little loud at night but not terrible, I just wish the front desk would have given us another room on another room floor.

Great hotel!

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convient lay over.

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I like the Doubletree very much, I just did not like the pair of sox which I found in my bed ! Yak !

Everything was very nice - the people at the front desk, the room, the room service - all top notch!

Arriving very late, no problem with check in. Personnel agreable and willing to help. Some spots in carpet on the room.

the only drawback was that my room was opposite to some exit doors and there was constant opening and closing for awhile but then I fell asleep and that was it . the drivers of the airport shuttle were very courteous and even had cold water in cooler fro shuttle from airport....would stay again but ensure room location is different .

Hotel is excellent and they run a free shuttle bus to and from the airport. The reception staff were very friendly and polite. The pool area was lovely, with lot's of loungers and chairs. The restaurant menu had plenty of choice and was reasonably priced. Room was very spacious, clean and comfortable. Location was good for the airport but without the noise.

Awesome clean and quiet facility. Definitely would stay there again when catching a flight.

Friendly and fast service. I had a problem with my room telephone late at night and a technician was sent almost immediately. Front desk service was very friendly as well. This is a hotel that covers all your needs for an airport hotel.

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It was very convenient and close to the airport.

was very relaxing,cleanliness is the first thing I inspect when staying at any hotel,especially 4.5-5 stars.

VERY PLEASED

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Thought the hotel was very nice. Everyone was very friendly. Location is close to the airport which is very convenient but there is not much around in walking distance for restaurants.

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When a canceled flight left me stranded at IAH, the Doubletree was a great place to get a meal and some rest. Very helpful front desk staff, comfortable and quiet room, easy and free transportation to/from airport.

The bus arrived quickly and the service at checkin was extremely friendly and courteous especially after a long flight. The room was extremely clean and quiet - even the drawers closed quietly. The shuttle also took me to the nearest mall rather than wait for a taxi. Breakfast was a bit chaotic as busy but the staff apologised. For an airport hotel this was one of the better ones.

good

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