Omni San Antonio Hotel at the Colonnade - سان أنطونيو

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Room had heavy mold smell, will not recommend.

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Everything went smoothly from check in to check out no complaints at all

there was some type of construction going on and the restroom vent didn't work

Very nice and clean. Friendly staff. Will definitely go back.

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Carpet was old and smelled. Rooms were poorly laid out and cramped, and from almost every room you could hear the highway.

When I arrived to check in, I was told that they had no king rooms available (even though that is what I had booked!). After the desk clerk went to speak with a manager, she came back and they had miraculously found one... I was placed on the top floor, with the suites. "Awesome!", I thought... yeah, later in the evening I realized that the ball room across the hall had a prom happening. I couldn't relax in my room. Oh well, I'll go get dinner, I suppose. So later, I return, prom is over, great. I go to crawl in bed, and there's a tiny spider in the bed! Nothing harmful, I brushed it off, but still a bit perturbed by it. Then I try to connect my laptop to the internet, and I have to spend 15 minutes on the phone with their internet hotline folks to get it going! Oh, and the minibar is locked, so I can't even have a drink or anything. The hotel is nice and clean, bed is comfy, but lots of little nuisances.

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I enjoyed the comfort of the room and the friendly staff.

The only issue I had during my stay was a broken treadmill in the health club. I'd gotten up extra early to get a run in before I started my day and the only open treadmill was not working. Other than that, I had a pleasant stay.

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The only issue was that our rooms were not ready at check-in, which we arrived at 5:30, but received our rooms until 6:15pm!

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Clean rooms with great indoor and outdoor pool! Excellent service and great dining options at hotel restaurant.

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This dated hotel was somewhat clean but curtains and bedding were thread bare. The in room PA system worked great as there was not one but two false fire alarms during our overnight stay. Management was complacent at best regarding the situation.

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The location was just right for our drive to Fiesta Texas and Sea World. The hotel was not close to river walk and so my husband and I decided to ride the bus. The front desk clerk on duty had the hotel shuttle bus drop us off and pick us up from the bus stop (this was our first public transportation ride). Great experiance. The Bus depot staff Ms. Fran gave us a great instructions on what bus to get on fnd off of in both direction. If you are a light sleeper request a room away from the highway. Our room faced the highway and I am a light sleeper, but after the first night I got use to the traffic noise (we were on the 8th floor). Ammenities was good enough for the time were in the room. The bed was very comfortable. I am a bit of a neat freak and notice the dust on the furniture and the vent in the bathroom was bad, but it was obvious that the house keeping staff did not duct every day. Great varity of resturants within walking/driving distance of the hotel.

The hotel was not as nice as other OMNI hotels I have stayed in. there was no robe in my room-I didn't realize there was no business center which offered free internet access so I chose not to use the internet at the hotel. no one offered to valet my car or help me with my bags even though there were several valets outside.

Hotel was well maintained and friendly staff would def stay again. Great pool for kids

I HAVE STAYED AT THE OMNI HOTEL ON COLONNADE SEVERAL TIMES LAST YEAR. EVERY TIME I HEAD OUT TO SAN ANTONIO THIS IS WHERE I CHOOSE TO STAY. THE LOCATION IS GREAT AND SURROUNDED BY A GROCERY STORE, SEVERAL RESTUARANTS AND HAS AN EASY ACCESS TO THE FREEWAY. THE HOTEL HAS FREE SHUTTLE TO PARKS WHICH IS NICE FOR THOSE TRAVELING A FAR DISTANCE AND WOULD LIKE A BREAK FROM THE DRIVING. I WILL BE BOOKING SEVERAL MORE DAYS THIS YEAR WITH OMNI HOTEL.

Excellent! In fact we extended our stay by three days. Nice, newly renovated room, extremely nice and courteous staff, and great neighborhood (clean and close to everything one may need especially for people travelling with kids).

We stayed there last week for Spring Break and I must say we loved our visit. The hotel staff was very friendly and just over all very caring. What we loved best was the hotel played kids movies every night and offered popcorn and cokes. The last night we were there, they moved the movie night out by the pool and we LOVED it!! We will most def stay here again!

Kids loved the indoor pool

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price was good. wi-fi didn't work and was a major problem.. I even tried the lobby network, it was very bad. worse, they charged some $9.00 for it because I wasn't in their rewards program. rooms were ok.. parking is plentiful. the pool was very good. that is a big plus.. and some consolation.

Rugs need cleaning / rooms should have microwaves

WE had a good stay at this property. good location, staff was helpful, parking was a problem because of a large event, but otherwise a nice hotel. we needed a robe ( not provided in room) but the front end staff brought up two robes without any charge. A microwave was also brought to the room without charge.

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I expected more...bed was hard...food was okay at best...pipes leaked from sink. Definitely would not rate this as a four star hotel. Location was really the only thing going for this hotel.

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There were little issues, like holes in the wallpaper, but generally the hotel itself was nice, and the service was great. I ran to the HEB next door one night, and quickly realized that this was not a great neighborhood.

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I loved the hotel, but they put some sort of air freshener in the vents that affects my allergies.

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Hotel is very nice though its an older hotel, but the service was great and the room was very nice, we enjoyed it very much!!!

The staff was very welcoming. We would definately stay there again!!!