The Strand Palace - لندن

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Good - friendly staff, good service, clean and well maintained, close to City, theatres and tourist sites. Bad - tiny room and petty charges for left luggage.

We stayed for one night in February. Reception was fast and welcoming, with clear directions to the room and offer of help with luggage. Room was small, as are most central London rooms, but there was plenty of storage space, and it was spotlessly clean. The position of the bed meant a bit of acrobatics to get in one side, but everything else was fine. Breakfast was excellent, with plenty of choice and cooked food to a high standard. Service throughout our stay was very friendly and efficient. Close to Covent Garden, Victoria Embankment etc. Will definitely stay again.

I was really pleased with this hotel where I stayed for a conference. The room was larger than expected (I have stayed previously and some have been small), clean, comfortable and well decorated in a simple, contemporary style. Excellent location on a busy road yet my room was quiet. Good breakfast with a choice of fresh fruit. No complaints at all, will book again for the conference next year.

Good location - everything else is very basic. Room is very small. Food in restaurant was reheated from frozen as far as I could see. Expensive. Bar was very cold - the heating was broken according to the barmaid. All in all a very drab experience.

Central Hotel, good area and close to rail connections

Fabulous public areas. Excellent service and friendly staff. I look forward to seeing the re-furbished outer shell of the hotel. The room was small for a double but adequate for my 2 night stay

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Our room was facing inward rather than on to the street so lovely and quiet. The window was a bit rickety when we opened it, most likely the reason for the scaffolding on the outside. The breakfast was great, and all the staff were exceptionally friendly and very efficient in the restaurant. Such a central and convenient location too. Would stay here again.

Clean, comfortable, convenient. Small rooms but adequate for a few nights. I stay there frequently although it's important to book early to get the best rates and it's often sold out in the summer months.

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We stayed in December, and it couldn't have been better. The location was amazing. That being said, I did note that the hotel is not air conditioned, so I wouldn't stay here in the summer months. If your trip is in the fall or winter, this is a great stay!

Excellent location in the heart of London perfect for Covent Garden, Theatre land and The London Eye. The hotel was very comfortable with an excellent choice of breakfast.

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Great staff, great location, lovely modern refurb'd room.

Excellent location for theatreland and covent garden. Clean and comfortable. Lots of options for food and drink in hotel and if not suitable, many others nearby,

As usual my stay at this hotel was excellent-convienent within the best areas/places of London. I always enjoy staying in this hotel

I found this place to be somewhat expensive for the accomadations and size of the room. It was however very clean and in a very nice location. Beds were not very comfortable, but it was only a two day visit, so it was tolerable. The inside of the Hotel was beautiful, We thought the rooms were going to be the same. They were just very tiny, but like I said, very clean and they had what we needed. The Mask bar was a very nice place to hang out. I am not sure I would stay again, maybe off rates, but not for holiday rates. I give it a thumbs up though!

The club room we stayed in was well appointed and maintained. All staff were friendly and helpful. I would have preferred not to have been charged £2 per each item of luggage i wanted to leave in the hotels keeping while i had one last look round Covent Garden before catching my train home.

This is our second visit to this hotel and it was every bit as good as last time. We will be back :-)

Stayed in a room for one. Clever use of space but no room to swing a cat. Luckily, I left the cat at home. Got the munchies at 3am in the morning and room service brought up the best club sandwich ever!

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I love this hotel. Have stayed there the last 3 years. Great central location, the restaurants, bars are good and the hotel staff friendly and helpful. I wouldn't stay anywhere else in London.

Very pleasant stay - staff friendly and helpful. Reception most efficient and breakfast was excellent.

in the center of West End and easy to commute. Decent service. Room okay.

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Although our first impressions were excellent - early check-in, good room, pleasant and clean -we were very unhappy later when a good night's sleep was impossible. The state of the single- glazed window frame let draughts into the room and did nothing to alleviate the noise of traffic. The frame was very loose with large gaps. Added to that, work started on the building across the road at around midnight to assemble a covered walkway on the pavement. This was to protect pedestrians from the next part of the work, to clean the exterior of the building, which started around 6 am. Whilst the hotel had no control about the work, the state of the windows IS their responsibility. Our sleep would have been far less disturbed if double or even triple glazing had been fitted.

I stayed in this hotel for weekend away with my family and all I can say is it is top class. I plan to return before christmas.

The Strand Palace was, clean, busy and rarther big, but, clean friendly and idealy situated for Theatres, I was delighted bacause of the cheaper rate I paid. The Savoy is situated accross the Street, ideal for a pre Theatre cocktail !

clean,good central location.i would use this hotel again

Plus points..... Wonderful building and decor. Great location. Excellent staff and service throughout. High Quality and plentiful food. Brasserie exemplary. Minus points..... Room too small, too hot, not enough ventilation. Breakfast Room too hot. I think paid too much for room !!

I did enjoy my stay and it was incredibly spotlessly clean and to some degree comfortable, but it was tainted by the lack of suitable sound proofing and Air conditioning. I was kept awake one night by a snorer in a neighbouring room and a late night TV watcher on another night. A Fan was provided but it didnt make a difference. I had inner courtyard facing room which didnt really have any kind of view and the window boards would only let a small amount of light in. Probably would not choose again unless they had different rooms, but to be fair the staff were pleasant and as I said before the rooms were spotlessly clean .

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Great location in busy and safe area. Hotel staff impeccable for help and directions etc. As usual however, things such as internet access and movie rental are unnecessarily expensive. The room was also rather small, and most disturbingly noisy from people entering and leaving surrounding rooms

This hotel if an efficient functional hotel that does what it says on the tin. Great position, fast, polite and efficient staff. Never going to be the best or biggest rooms in the world but they are comfortable, value for money, the basics are all there and the hotel does a good breakfast.

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The Strand Palace makes a great "home base" for visitors to London because of its central location. Whether it's Covent Garden, Trafalgar Square, Whitehall, or the shopping district, the hotel is perfect for being in the thick of things. I have stayed at this hotel 5 times now, and will stay again. I have only one minor concern that causes me to give this visit a rating of 4 instead of 5: On this trip, the room I was in was right next to the maid's closet, and beginning at about 8:15, the door was frequently closed loudly as the maids gathered their supplies for the day's cleaning. I do not tend to sleep late, so this wasn't an issue for me, but it might be for someone else who gets in late from a show and wants to sleep a little later. I brought it to the manager's attention,and to his credit, the doors were closed a little more softly after that, but it still might disturb a light sleeper. (And, of course, an easy option would be just to request a room change, if there is space).

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This hotel is like a London tube station in itself - the hustle and bustle in the lobby areas and bars makes you feel part of London from the moment you check-in, and you realise after a few minutes walk in any direction of the hotel that you're very connected to all the best parts of London!! The art galleries - Courtauld and National Gallery are minutes away; RAA is 20 mins walk, passing Trafalgar Square and Picadilly on the way. I also walked to Westminster for the sights of Downing Street, Big Ben, MoD, Houses of Parliament, the Guards, etc. Villiers Street (off the Strand) and Covent Garden (behind the hotel) keep you entertained for restaurants and bars. The Beaufort Bar (in the Savoy Hotel, just opposite) is perfect for a champagne cocktail, after a day at the Sanctuary Spa in Covent Garden! This hotel is in a perfect location, especially for women traveling on their own, and has very helpful hotel staff. I had a nice clean single room (with great temperature control too, free bottled water, kettle/coffee and a nice large separate bathroom). If I was to say anything for improvement, it would be to make the scambled eggs more tasty at breakfast, use better coffee beans and don't charge for wifi services!

From the welcoming smile of the Receptionist to the polite attitude of the Staff who served at meal times it was a pleasure to stay at the Strand Palace. Being so close to the variety of theatres I find it to be an ideal base and the brisk walk to the Embankment and the other sites in Westminster make it a "healthy"space after a great breakfast.

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Comfortable, clean room. Buffet breakfast excellent. Hotel staff courteous and helpful. Location fantasctic for all of the buzz and sights of London. My third time staying at this hotel and I look forward to returning in the future.

I am surprised this is a 3 star hotel. The hotel is overpriced and needs a major facelift. Hotel amenities and breakfast is poor. Good location but you can find a much nicer hotel for the money you spend there.

Our room had been recently refurbished - well pleased with room, staff, food ,service etc. Have stayed there before and will do so again.

The Strand Palace hotel is just across the road from the Savoy, a true five star hotel. So when you arrive in London, ask your taxi driver to take you to the Savoy. The driver will think he has a millionaire in the back of his cab. When he drops you off, just make the easy walk over the road to the Strand Palace. This is a clean, pleasant and comfortable hotel. The rooms are small and a bit spartan, but the rates are very good. You are right at the edge of Covent Garden, so it's central to everything. In London, you could pay a lot more and get a lot less.