THOMPSON BEVERLY HILLS - بيفرلي هيلز

superb value for area. Restaurants and shopping within easy walk. Residential area to south pleasant walking tour. Great roof top pool and bar. Highly recommend.

Terrible customer service. Checked out after 1 night. Will never stay there again or recommend to anyone.

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Hotel is ideally located close to Rodeo Drive. Rooms are clean and beds very comfortable with soft linens. Hotel facilities were starting to show some wear and tear but overall experience was good.

Sketchy and dark. Housekeeping staff does not do a good job. Employees not well trained or motivated to serve. No computers available for convenient guest usage. Too many other good choices in LA

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We stayed here because we we're going to a friend's wedding down the street and it was open bar. We figured it would be better safe than sorry. The staff was friendly, room service was tasty and quick. The hotel though was very dated and I felt overpriced for the quality of the room. Sure the location is in Beverly Hills, but we have stayed in much nicer places for comparable prices. When you're paying Beverly Hills prices a night you expect some level of quality. The room was small. Smaller than Motel 6 (and we upgraded to the second tier room). The furniture in room had chipped paint and needed an overhaul. One of the cabinets was about an inch out of wack, which drove me crazy the whole time. The TV cords were showing. These are all things I expect to be taken care of considering the price. The bed was comfy so it wasn't all a wash. Also the hallways scared me a little. I felt like I was entering the twilight zone, but not in a good way.

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Great rooftop pool and bar. Slow elevators. Dark rooms, but well located, hip and "cool." Staff was friendly too.

Beware: No ice except through room service.

I've stayed at the Thompson five times now, mostly out of convenience for work. They are consistently average and in the past six months show no signs of improving. The hotel is beautiful. Great design, clean, well kept. The staff on the other hand needs work. The front desk is amazing and will do whatever they can to accommodate you. Room service is another story. It's always slow, the food is average, they lost my order twice and when it did arrive, it wasn't correct. The roof top staff (minus one or two servers) are some of the rudest people. While the roof top is a great layout and view, you need to realize that you are a bother and inconvenience to them. After this last weekend, I won't be coming back to the Thompson. Convenience no longer wins over poor service.

Great service, nice room, GREAT bed!!!

My husband and I would highly recomend the Thompson hotel to anyone who is traveling to the US. The hotel as fabulous facilities, including a roof top bar and pool area which is second to none. Staff are excellent also. Overall 10 out of 10

Hotel is nice but there are a few issues that did bother me. 1) Guest of the hotel were bringing non guests to the roof pool and used up all the towels, seats and lounges. I feel that there should be more room for the guests and they should at least cap the total amount of "guests" that the hotel guests can bring to the common area. My wife and I had to lay on the floor like dogs while non guests were laughing it up. 2)Very noisy in the room due to hardwood floors. I could not sleep because the noise from upstairs were so loud. Cover the floors in the room with rugs or somethings before you finish your rooms. Small rooms and small showers but the room was clean.

This hotel is stylish and is situated in a prime location in Beverly Hills. But don't expect luxury. The rooms look good but are less plush than a standard. The view from my room was poor - onto a parking lot. The rooftop pool is a great place to soak up the sun and people watch but sun loungers are limited and when I visited, almost all were reserved for non-guests who were visiting for a July 4th party - very poor! A well-equipped gym too. Some parts are showing their age and the elevators were untidy / unclean. Overall, a fairly typical Boutique hotel experience - lots of style over substance.

Don't stay there. The hotel should be named "Murphy's Law".

Hotel was very clean and the staff was friendly and helpful. Also, the location is great. We walked Rodeo and it is only a short drive to the Beverly Center. The only thing I found disappointing was the size of the single room. It was very small. It was a nice room, just a bit small.

This used to be the Best Western Pavilion, which was renovated, hipp-ed up, and rates more than doubled. I am an old fart and my friends tell me it is too hip for someone like me. Best feature is location near Rodeo Drive. Short walk to Nate 'n Al's. Extra charge for internet and parking, tho - it adds up.

部屋は暗く、コーヒーメーカーもなく インターネットも１日１０ドルと高い気がしました。 部屋の暗さはお化粧も出来ないくらいです。