Fiesta Americana Condesa Cancun All Inclusive - كانكون

We've been to about 7 hotels in this area, and it is probably the second worst one we stayed at. It wasn't horrible, but it was just okay. On the good side: EXCELLENT theme restaurants. Wow, they were great - Mexican, Asian and Italian...very, very good; well presented and delicious. Also, the staff were very nice, hard working, and seemed happy. They were great. Beach - what a beautiful beach! Nice, pleasant guests, young couples, families and middle-agers and no spring breakers. On the negative side: Very plain, worn rooms. Tiny bathrooms. Inconvenient, circuitous routes around the pool area. One small bathroom for everyone at the pool area. Terrible beer selection! Common areas so-so.

A brilliant resort - wish we could have stayed longer! Suitable for all ages.. service was amazing!

Hotel rooms might need some freshing up but the service given by the staff is a of a 5-star hotel. Great people, good food and plenty. Loved being there - there was a good vibe all around.

we did enjoy our stay, great servicees, many restaurants to choose from, good food quality, nice pools, and great beach views.

The air conditioner was very noisy that I needed to almost turn it off in order fall asleep. Even with 69 degrees the room still warm. I think it because the system was too old and need to repair somehow. Other than that, it is a perfect hotel.

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This hotel is such good value that everyone goes there- to party. As a family, initially we were bothered by the number of people drinking from early morning till late at night, mostly poolside, and getting quite loud at times. It was something we would have preferred to keep away from the kids. but it was mostly harmless (except for a 5am catfight!). It's a pity because it's a great family location, with an excellent kids club, nice rooms, decent food and good staff. The only other thing that bothered us was the very low balconies, around the resort and in the room. We were paranoid about letting the kids get 2 feet from us in case they leaned and fell over. We would go back, but preferably with another family, as it is the first time we have been away and not met other people to chat to and hang out with. If you weren't in with the drinking gang, then you were on your own!

This hotel was beautiful, had excellent service in most areas, was clean and comfortable. The big let down was the $200 resort credit and how they handled that. We never read or were informed in the booking that it had to be used $100 towards spa services, $50 towards food and drink upgrades, and $50 towards a room upgrade. They told us the room upgrade was not available to us ( we were already in one of the largest suites). We asked that it be applied to something else and that was not possible. Not a huge deal, but most nice resorts would have gone out of their way to make this right. The food was good, but not great. Overall, a nice, relaxing, beautiful place (a little older decor, but still nice)....they should have handled the check in better and it would have made all the difference.

We were absolutely happy of our choice to stay there...The restaurants,the beach and the pool were perfect and the staff was very helpful...we just loved it!!!

This is a family hotel, not recommended for couples. had a great atmosphere,

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The hotel is beautiful. Very nice caliber of people staying at the hotel. (I couldn’t say that about the Oasis Hotel next door). The restaurants at Fiesta Americana Condesa are very good and reasonably priced. The restaurants have nice views. The rooms are very nice and clean. Marble/stone bathrooms. The grounds are beautiful. The only negative is that there is Happy Hour every day from 6:30 to 8:00 on certain drinks, and the bartenders do not tell customers about Happy Hour. The spa and salon are too pricy. I would definably go back. From Naples,Fl/Boston

My girlfriend and I had the most relaxing, peaceful and stress free stay here and the staff had everything to do with it. They were sincerely nice, warm and happy to be working! The hotel itself is sooo much nicer than the pictures let on, we were both looking at each other saying, "WOW!" As for those complaining about no beach access, well, there is, they have chairs lined in sand elevated from the beach due to the waves creeping up and all the rocks in the water. So, just walk down a few steps and there you have a wonderful beach to swim in! They have 2 huge pools and a bar in one you can swim up to. The breakfast buffet was great, a chef cooking eggs, omelettes, pancakes, waffles and delicious local cuisine all to order! We had breakfast included with our room so if you can get that included it really helped us with our expenses because all we needed was a light lunch to get us to dinner (Los Almendros) have to get the combination dinner, a little of everything with house made tortillas, mmmmm. We will remember this trip forever and the Hotel and Staff deserve all the credit for such a terrific hotel!!

Our first experience was an escalator that was inop...so hot to walk the stairs, then a mixup at front desk, they wanted to charge for third person, when hotels.com said kids were free. Just paid it and worked it out later with hotels.com Pool nice, very warm water; beach beautiful to look at, but very powerful in front of hotel, could not swim. Grounds were pretty, lobby nice. Restaurants were way over priced, and very unreasonable. Our room, was facing to the lagoon, nice, but bathroom very small. There was no refrigerator that worked; just a mini bar that didn't keep anything cold. Coffee in Room-there was a charge, this really got my goat; just the principle, almost always this is complimentary. It just bothers me that hotel will charge anything to make a buck. The internet in the room worked well, but of course there was a charge. The concierge service was great and very helpful. The breakfast buffet was average but expensive in price. I think I would recommend some kind of music by the pool. The staff was very nice, except for the initial check in.

We stayed in this hotel during the third week of August, maybe because it's not a popular time due to the hurricane season, we got a very nice deal. The concierge service is extremely helpful, they provided us with a booklet that had maps and other useful tips. They also have a book filled with menus from all the restaurants around the area, and they also made reservation for us when we needed it. The pool area is beautiful, very clean and well-kept. Although the beach area is a bit small, but because it's not crowded, it was still very comfortable. We tried to get lunch out in downtown area because it's a lot cheaper and the food was delicious, but the ride took about 40 minutes. Buses are right in front of the hotel, and they came very frequently. Most small, local places don't have AC, so we usually take the food to go. Overall, we had a great time and will definitely come back!

We really enjoyed the hotel. The staff was extremely nice. The hotel itself was clean and the common areas were extremely well kept. Would stay there again.

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Second time I stayed at this hotel and I will probalby go back even though it is a bit of a distance from shops, restaurants etc. due to the nice clientel here. The pool etc is also very nice and they keps the decor of this hotel in a Mexican style; yellow with flowers, cactuses everywghere. The guest are mostly from other countries and other parts of Mexico; not nessecary the US which is nice. Also no outside food, drinks are allowed by the pool area and I loved that as I get tired of the pools where guests bring in pizza hut & 12 packs of beer. This place is more up-scale with a great mix of people and attentive staff.

Great view...great beach...fabulous pools...outstanding 4 star service...Delicious food...highly recommend

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Hotel was nicer than expected....ac worked good...room very clean...pool nice...very good access to beach

The quality of the room, the friendliness of the staff and quality of the food (we took advantage of the breakfast buffet every day) were outstanding. From other reviews, we had some concerns about the "time-share" pressue but we said "no thanks" at the start of our visit and it wasn't a problem. We really enjoyed the staff - particularly around the pool area - they went out of their way to make sure we had a great time!! The weather was wonderful and water views spectacular - we'll go back.

Hace varios años que no iva al condesa por suete pude volver, es un hotel hermoso acogedor creo que perdio el encanto en estos años de aquel hotel exclusivo, note una gran falta de mantenimiento y de reglas mas claras en el uso de las piletas y limpiesa de estas . Fue muy lindo volver a encontrar a las mismas personas que nos atendieran hace 6 años y que nos recordaran La comida es excelente como siempre

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サービスは行き届いていて、対応良し。 バフェ、オーダー形式の食事ともおいしく、ドリンク類も上質でGood。 ２つあるプールの内、１つは温水になっており、涼しい日でも楽しめる。 クリスマス当日は、海からサンタがやってきて、集まった子供たちにプレゼントを配るサービスがあり、息子が喜んでいました。 毎晩、ショーがあり、ダウンタウンや、ショッピングに出かけない時も、家族で楽しめる。

Kjempehotell, vi var fornøyd med alt. Veldig bra service. Hotellet var bare halvfullt så det var ingen problemer med bestilling av bord i restaurantene, likte den Italienske godt, tok en surf & turf her og den var nydelig.

exelente el personal y su amabilidad, la comida ni se diga, todo hiso de nuestras vacaciones algo inolvidable y seguro muy recomendable.

Muy buena experiencia. Un all inclusive que no parece serlo... para familias con niños, el fiesta kids es buenísimo pues da a los niños ratos de diversión fuera del sol, y muchos juegos y actividades organizadas... mis hijas la pasaron super bien! El hotel, aunque ya tiene varios años lo mantienen en muy buen estado y la actitud de servicio de todo el personal es excelente!

①チェックイン　３時まで部屋に入れなかった ②部屋　デラックスオーシャンビューはバルコニーも無く　余り広くない。バスタブはあるが、ガラス張りでトイレと一緒だった。テレビは大きかった（NHKは見れなかった）。 ③ホテル設備　氷は各階のエレベーター付近にある インターネットは無料。 ④レストラン　バイキング、イタリアン、メキシカンあり。バイキングは朝昼夜利用可、その他夜のみで混み合うので予約した方が良い（ドレスコード） ⑤バー、プールバー　たいてい１０時以降から深夜まで開いているバーもある　プールやビーチバーは オーダーを聞きに来て持ってきてもらえる。 ⑥立地　バス停は隣のホテルまで歩いて５分以内で頻繁に走っている。スーツケースを持っての移動はタクシーが便利（料金は一覧表あり）　 ⑦オールインクルーシブ　料金表はなくチップも含まれていて飲食できるので、お金を持ち歩く必要はありません。 ⑧時期　３月春休みに宿泊しましたが　とても多くの宿泊客がいました ⑨ビーチ　幅が広くゆったりしてパウダーのような 白砂できれいなビーチで海は水色とターコイズブルーで水色の部分で子供も遊べ膝から腰までの深さで波で遊べるプールのようで　たくさんのカップルや家族を見かけた（黄旗のエリア）

El servicio Fue muy amable. Buenas bebidas y comidas sin olvidar la musica. Una buena ambiancia con una calidad de la limpieza de las instalaciones, de la piscina. Todo es reunido para pasar un buen momento muy agradable

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Buen hotel y no caro

Completamente satisfechos en la calidad del servicio, cuidando hasta el ultimo detalle, ademas el hotel esta a la distancia indicada de todas las atracciones de cancun, sin estar en medio del bullicio. lo recomiendo ampliamente.

El hotel es excelente, el servicio también y el personal muy dispuesto a ayudar.

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El hotel es muy lindo, lo mejor es su hermosa playa y las picinas muy limpias frente al mar. El lobby esta muy cuidado y sus restaurantes son excelentes. El mantenimiento deja mucho que desear. Ni bien llegamos comprobamos que el aire acondicionado no funcionaba, vinieron a repararlo lo cual demoro una hora aprox y luego dejaron cables, vidrios y restos de la reparacion en el piso. La banhadera estaba toda saltada en su pintura. La limpieza de la habitacion muy buena, pero se olvidaron de efectuarla el primer dia de nuestra llegada, en cuanto avisamos vinieron. A pesar de esos detalles es recomendable en relacion a precio/ calidad. Ahh, Cuidado con los maleteros que piden propinas de mas de 5 dolares, de lo contrario maltratan al huesped.

Me he hospedado varias veces en este hotel, y siempre he disfrutado de un exelente servicio, casi comparable con su hermano el coral beach, pero a un precio mucho mas razonable, esta en una zona privilegiada, cerca de grandes desarrollos.

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