Holiday Inn Express Green Valley - جرين فالي

This hotel was a very pleasant surprise. The room was huge, with a lazy boy and a jacuzzi tub that I thoroughly enjoyed. The hotel was just around the corner from a fantastic mexican restaurant and very close to the Titan Missile Museum, which was the main reason I was in town.

Front desk personnel not too communicable

The hotel was average and clean. The staff over all were friendly. One of the dresser drawers in our room was broken and the lid to the water reservoir on the coffee pot was broken. The breakfast had more than the average continental breakfast however on several days the food had not been warmed thoroughly and was cool in the middle. Sunday morning at 7am there wasn't much food available. We spent 6 nights there and the computer in the lobby was out of order the entire time. The receptionist did let us print out our boarding passes on the hotel computer.

Average hotel back door lock not working well which was near our room. house keeping needs a count of people in the room only left 2 towels for 4 people front desk apologized and corrected quickly. breakfast was real good for microwave bacon sausage and eggs. pool pick makes it look a lot bigger. small play pool & hot tub was nice for kids and heated

The motel was very nice. Very clean. Good location. Would definitely stay there again.

Bed was comfortable, rooms clean. Free breakfast was pretty good. Overall, if you want some place clean and out of Tucson this is it.

The hotel was a bit out of the way for our visit to Tucson, but it was clean, comfortable and a reasonable price. There are some very good restaurants in the immediate area and an ice cream shop within walking distance :-) It was very nice the rooms each had a little refrigerator and a coffee maker. Breakfast was better than the normal continental as there were several hot items as well. The only reason I did not give them a 5 rating across the board is because we did not get a scheduled wake up call and they did not deliver a message to me.

Room was not same as reservation. Lots of problems.

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Will use again,great staff.

location of this hotel is great if you want to be close to border for early morning crossing. Staff was very friendly. If you get n late, there are several fast food outlets right next door (& gas too). Room was comfortable. Glad they have refrig/microwave in the room.

Not much---front desk was really bad in terms of my bill----kept saying my credit card was denied when in fact it was prepaid--they threatened to throw me out of my room unless I came immediately to resolve--did not understand that I had attempted to address it the night before when I noticed it was not my credit card # on the sheet. The person who checked me in, Ana, said that all the credit card numbers were incorrect to protect from fraud. they had my address wrong but she said it was an error from hotels.com. Waiting to see if my credit card charges reflect the receipts that I have in hand. I was exhausted from business long day and they kept me at front desk over an hour before owner straightened it out, and then when I tried to check out the next morning--same thing, said my credit card was denied, no communication among staff!

I was very happy that hotel staff accepted my large 9 1/2 month old German Shepherd puppy without question. Of course, he is a very good boy and completely house and obedience trained. I was very pleased with my stay. Pool and spa were great. Room was clean and quiet. We enjoyed our "staycation" thoroughly.

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This place is tired, smells of too much deodorizer and carpet fresh. The carpets definitely have a cootie factor and for the money, it should be half the price. Breakfast was lame and we couldn't wait to leave. Find someplace, ANYPLACE but here.

This whole hotel smells like cigarette smoke! It's like designating a no peeing section in a pool. Please. And don't even bring your pet because you have to stay in a smoking room, even if you don't smoke! Plus, there is a $100 pet deposit fee. Geez, not everyone who owns a pet smokes, so why should we damage our lungs and health to stay in this hotel if we have a pet? Unbelievable. The only thing that made this stay ok was the breakfast buffet. Of course, the eggs are runny and taste like sausage. Not good if you HATE sausage! I will never stay here again, nor would I recommend it.

We stayed at the Holiday in Express in Green Valley in order to golf some of the courses in the area. The hotel was very accomodating to a late check-out on Saturday so we could shower prior to heading to the airport.

First room, toilet was broken We moved ourselves to another room. Security lock on the door wouldn't work, called the desk. Manager came, tried the lock and agreed that it was not working poperly. Said he would report it. That was the end of contact.

Room was nice and clean but the bathroom light did not work as did two other lights in the room. The TV remote would turn the TV on and off but not change channels or volume. So if you don't mind taking a shower in the dark and changing channels like the old days it was a nice stay for the night. Breakfast was the best part. It had a lot to select from and everything was pretty good.

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The room was nice and clean. It had a refridgerator and a microwave which was a nice additive. Check in people were very polite. I used the hotel room to rough it cause I was there for Javalina hunting. Didn't feel like camping out this time.

i asked for a receipt at the desk when i checked out and they must of billed me to generate it because i was charged for the room on the visa i gave them. i contacted them by email and they have not credited it back yet. i guess i will have to take this up with hotels.com

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