Courtyard by Marriott Montgomery - مونتجمري

Hotels.com made my wife believe that we were getting a Marriott room with breakfast. When we went down for breakfast, they refused to allow us to have breakfast without an additional charge. Hotels.com- You need to tell customers that they are not getting a "free" breakfast, your rate requires you to pay an extra charge to get breakfast.

OKEY

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Wonderful front-end lady the night I stayed.

Everyone was exceptionally friendly except middle age black woman at front desk, she was very unfriendly and borderline rude. Refused to allow me to check in 30 mins early even though hotel was half empty, was rude to my guest as well.

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I stayed in a 2-bedroom suite - very nice - full kitchen was great. The TV in the living room was too big for the space - felt like I was sitting in the first row at the movies, and there was no nightstand or lamp in one of the bedrooms. Otherwise, it was great. Location is very convenient to restaurants and the interstate and the room was very clean.

Good overnight stay.

I read other ratings on this hotel before booking, and I can see how it may not be as updated as other Courtyard Marriotts, but it was very clean and very comfortable, which are the two most important factors to me. The room was also quiet and we did not hear our neighbors. The location was very convenient and right down the road from several restaurants. I will definitely stay here again.

We liked the spacious, well arranged room. The fridge was a plus too.

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The desk and the maintenance personnel were very helpful with directionts or any other questions asked of them. My wife and myself always enjoy our stays in the Montgomery area the people that are in that area we find them to be some of the nicest people in this country. We attend the LSU vs Auburn game there every other year and hope to continue this little tradition of ours for years to come.

Management was rude when approached with a problem encountered by reserving the hotel room through hotels.com. VERY RUDE

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Hotel was nice. Rooms were great. Staff accommodated us very well. Pool was a little hazy but whirlpool was clean. Not sure what was going on that night but we just needed a place to sleep with our drive through but there seemed to be a party going on next door. There were people telling in the hall way at 1:30am and load talking and commotion till 4:30am. I was to tired to notice all night but we were woken up a few times.

We chose this hotel because we were looking for a place to stop on a long trip from Indiana to Orange Beach, AL. The location was perfect, as it was right off of the interstate, and very close to a main Interstate exit. The staff was very friendly when we checked in, and our room was up to the usual standards for a Courtyard Marriott. We took advantage of the well maintained pool area, and the indoor whirlpool. We didn't stay for breakfast, but there was an option to purchase it for a nominal fee, and it all looked very good when I dropped off our room keys upon checkout. The hotel does not have a lot of restaurant options nearby, but a short drive down the interstate revealed more options for dinner. All in all, we were very pleased with the stay.

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Close and convenient. Clean environment. Very friendly and helpful staff

We checked in ok, got to our room, but as I used the bathroom and closed the door I found a spot of blood on the floor (not sure from what or who or how long it had been there). The bed was incredibly lumpy, and the buffet was almost $12 (so we did not partake). Had originally planed on staying there again, but when my boyfriend told the lady at the front desk how there were human sized indentations on each side of the king sized bed she said beds are like that... um, no. Beds are not supposed to make you feel like you're being dumped out all night making sleep pretty much impossible.

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Air conditioner did not work properly, drain in tub was very slow.

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The hotel was very well kept. The only downfall is breakfast is not complimentary.

Didn't like the bathroon door being in-wall type. It was difficult to open and close and very noisey. Towels are thin and furniture situated in room was awkward.

Untidy dining area. Garbage bags in the hallways (which they did come remove after I called though) Bathrooms...meh Overall just didnt love it.

The only quibble I had was that the phone service was disconnected as early as nine a.m. on the morning we were to leave, though check out time wasn't until noon. We had to use my cell phone to call a local relative so it was a long distance call.

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