Pyramids Hotel - آلين

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Everything was cut and dry. Nice place HUGE rooms but just a room nothing too over the top. The front desk was extremely friendly and helpful, close to shopping destinations. So just good!

Hotel room was clean and staff was helpful. Breakfast was included but not worth it. Ended up purchasing breakfast some where else. Was there for sports events and the food choices were very limited. There was only cereals, apples, juice, coffee and variety of breads to toast in one toaster. No warm items like eggs, bacon, sasuage. If they are volunteering to host sport teams, they should re-consider the breakfast choices.

Has everything you need. Plenty of hot water, friendly staff, clean, no scramble eggs and bacon, but breakfast was good non the less. Had oatmeal, cereal and cappuccino... Can't complain. Beds were comfortable. Rooms a little small but it serves its purpose. Would definitely stay here again.

The hotel and staff was wonderful. My only complaint was that our room door dead bolt would not lock. I notified front desk and they recommended locking the chain and that they would monitor the hallway.

enjoyed it very much

Only problem we had was the water pressure of the shower in our room. Otherwise everthing was good.

No complaints. Great staff. The indoor pool was a big plus for the kids as it was a bit chilly outside. Room was nice and comfortable.

Allen is a clean, nice city. Plenty of retail, restaurants.

It was noisy. It was like there was no insulation in ANY wall. You could hear everything in the hallway, the next rooms and outside. I chose this hotel because it was close to the people I was in town visiting. Worst continental breakfast I've ever had. The indoor pool looked nice, but we didn't get an opportunity to use it. The employees were very friendly.

ok

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Everything was very good! My only recommended improvement would be somewhere to sit outside. Maybe even small area with grass and chairs!

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This place is great. Hotel management is the best!!!!!

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I booked this room for a staycation and wanted it mainly for the indoor pool. The pool was clean, big, and very nice. The area it's in is nicely decorated and well-lit, and the jacuzzi was wonderful too. The beds were very soft and the pillows were comfortable. The staff was very friendly and helpful. Great quality for the price.

We stayed here on a family trip, we were going to Grapevine, TX and didn't really want to go all the way to Dallas, so we thought this was a good spot to stay. We forgot our bathing suits so we went to the outlet mall just a few miles up the road, and found everything we need. When we were leaving the person checking us out was so friendly he even gave us easier directions to out next stop. We will stay here again for sure!!!

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This hotel was clean, comfortable and served a good breakfast. It was close to many other restaurants for evening meals, and close to the event I attended.

The employee's at this facility were very friendly. Called us by name when they saw us. Next time I might use the pool area.

We stayed over the Labor Day holiday weekend, and had no problems at all. The beds were comfortable and clean, and that was all we really wanted. If we had not had our maps app, it might have been a little difficult to find, but there were really no problems with that issue. Overall, I'd say that it is a fine place to stay for a weekend getaway.

We enjoyed our stay here. It was off the highway, very quiet. The beds were amazing! Pool area was nice. Lots to do near the hotel, lots of restaurants.

We stayed at this hotel in May---hot, hot, in Texas. The air conditioning in our room was not working properly. It was cooler outside than in our room. We were told there was nothing the hotel could do--no other rooms and to turn out the lights in our room. Only after threatening to check out early did they move us to another room, but some other unsuspecting person got the suana room. Also a sentimental toy of my daughters was left in the bed during the room transfer. When we realized we were missing the item(only a few hours after moving rooms)...neither housekeeping nor the front desk could find it. We even asked the people in our old room if they had found it. Magically the next day it showed up. I would not reccommend this hotel.

Our room heater did not work and the sink was very slow to drain. They came and looked at it and said maintenance would repair in the morning after we left. The manager was made aware of the problem and offered appologies. Things break and most likely no one reported the sink before. There is no elevator for the 2nd floor and the only stairs are at the ends which did not bother me, but someone with a lot of luggage or older person could be inconvenienced. I left a ring in the room and they sent it to me via UPS next day. Honest employees!

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Friendly staff, very helpful. Pool and Spa area were very well kep and enjoyable. Easy Access to all North Texas area, a great value.

Clean rooms. Requested a handicapped accessible and for the first time in my hotel experience actually got a TRUE handicapped room. Bathroom had 42 " pocket door, great shower and the teak bench was easy to install and use. Finally did not have to lay in the bottom od the tub and try to get wet while the shwer head 6 foot away drbbles water. Congrats, you guys got it right!

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The accomodations are ordinary, but the staff impressed us.

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We were given the wrong type of room at first, but they corrected it. Unfortunately, they only had a handicapped room.available with the one queen that we reserved. When we got to the room there was a smell that burned my eyes. the room was not cleaned very well. The shower had hairs in it. There was an opened, used bar of soap on top of the wrapping paper. I wouldn't recommend it and i'll never go back again.

My favorite part of this hotel is the indoor swimming area. The pool and surrounding area is larger than most. The breakfast area was too small and needed more choices of food. The rooms are comfy and clean but a little outdated. Some of our friends stayed at a La Quinta for the same price and it was 3 weeks old.

Receptionist told me that hotel was all booked, and I was able to make through hotels.com.