Waterfront Hotel Downtown Burlington - برلنجتون

Needs an update, rooms on lower east are too close to the bar terrace and are very noisy late into the night. Try to get something above the 4th floor. $10 cover charge to get into hotel bar! Ridiculous! It's also a middle age pickup bar, so you can imagine the crowd. Overall the location is excellent, the staff was competent and I would stay here again, but would be wary of the rooms above the bar terrace. Breakfast was terrible. Everybody was asking the girl who worked in the dining room. "What is this?"turns out it was sausage, that looked like a home fry!

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Great location. PET FRIENDLY but too much money for the condition of the hotel

I thought the room was clean and staff were friendly. There were no towels in the gym, and the television in the gym had poor reception. The hotel was full of teenage girls (I assume for a tournament) who were very loud until 11pm. There was a lot of noise after 11pm as well. It sounded like an adult party and the sound came through the fan in the bathroom.

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Had meeting in boardrooms in the hotel, all well kept, good service. Only issue was suite's bathroom ceiling had peeling paint and ice maker hardly working.

Nice hotel, but views of lake not as fantastic as made out in advertising.

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The carpets were old and soiled, the bed felt like a rock, the staff was not able to answer questions or fix issues. The phone was so dirtl you have to hit the plunger a few times to get it to unstick. This is a party hotel and gets treated like one. If your lucky enough to fall alseep it wont be long till someone walks by your room and wakes you up.

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Included breakfast offered only white bread for toast, and eggs at first glance looked like pancakes. Even when you tasted them, it was hard to tell. So Breakfast was second rate. Everything else was first rate.

Noisy room (wedding in the hotel,overlooking outside bar). Breakfast was substandard for food quality and presentation. No syrup for waffles. Your kitchen could have made a decent breakfast. One of the two elevators was broken and not fixed.

Enjoyed the gorgeous setting, even though there is presently construction on the peer. Loved eating outside on the terrace. We have only 2 suggestions-- new carpets needed in the hallways and improved breakfast--more fresh fruit. Otherwise it is a fabulous spot.

Good clean room. Friendly staff. Good breakfast

was comfortable, clean and convenient for our needs.

We stayed at a cheaper hotel in the same chain and were disappointed that this hotel's shower and breakfast was not as good as the previous hotel we stayed in. The hotel has a good location - quiet. The staff were very nice and helpful and the hotel was very clean and comfortable.

My wife and daughter stayed for 4 nights, The hotel was in a very pleasant location, and opposite the bus terminus. It had views of lake Ontario but through the number 10 bus, was only 15 mins. away from the Niagra falls bus and the Union Station Toronto train. The much maligned breakfast was complimentary and adequate. There are plenty of good-value restaurants over the road. The town seems safe at night. I and my party would happily stay at the hotel again, and overall think it very good value for monet

Very nice hotel to stay for business or pleasure. Surrounded by park and quaint shopping.

Hotel is tired but clean. We were given a room on second floor overlooking roof of restaurant below. Air conditioner was very loud. Drain in tub/shower was significantly clogged - tub filled as you showered. Location was convenient to where we needed to be, but otherwise it had nothing to offer. Given it's location, right on Lake Ontario at Spencer Smith Park, it could be a very nice property but seems to want to be decidely down-market.

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Thought the hotel was rather overpriced. We were members of a large wedding party but were not given any reduced price for a group booking. We also went to stay in a modern waterfront hotel in Toronto which was considerably cheaper and much less dated looking than The Waterfront. There were also several more facilities.Thought the decor could do with an update.....the carpets were all rather stained and very worn looking. The service was very good and the staff were very pleasant. Lots of excellent restaurants within easy walking distance.

We booked off approximately 20 rooms for our wedding night, for guests from out of town. Some came from Europe, and they were very happy with the location. It's right on the water, has a pub on the main level overlooking the lake, and is RIGHT downtown Burlington - loads of cafes, restaurants, and little speciality stores to keep each guest entertained. Staff was accommodating and welcoming. My (now) husband and I are very satisfied with the Waterfront Hotel.

Overall we were very happy with our stay We arrived late at night so we just went to bed soon after arriving but it was very quiet for a Saturday night especially considering there were 2 Wedding parties at the hotel The AM breakfast buffet was good and staff was very helpful and friendly I would recommend it !

Would have been very good except the hall carpets are very tired looking and there were very few electrical outlets in the room.

My stay at the Waterfront was good. The staff were friendly, check in and check out were quick and the rooms were homey and warm with a lovely lake view. The only downside was paying for the "executive" suite, and having a door labelled "mini fridge," opening it and their being nothing inside. After paying the top dollar to stay in just Burlington, I thought it would enclude such as it stated in the description. Other than that, the free breakfast was alright, could have been better, but everything was a decent time.

it was pleasant

Disappointed that there was a cover charge to get into the hotel bar after 9PM on Saturday - just wanted a drink at the bar.

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We lived the food, pool and the great surroundings! Staff was friendly an d helpful! Will recommend!m

The hotel staff we're very friendly and efficient. We had no problems checking in or out. The room and bathroom were very clean and the bathroom was very large for the size of the hotel room. I found that no matter how long we ran our air conditioning the room always had a damp feeling to it. All the things in the room were clean and up-to-date, linens, etc. But you can tell it's an older hotel so the structure itself walls and finishings are old. If they could give the rooms the level of care that is focused on the lobby, etc. This would go a long way.

We needed a place to stay before heading to our final destination; this was perfect! Very nice location with amenities to suit most needs - a pool was the perfect touch for the kids while the hot-tub was ideal for the adults. The staff are friendly with a smile and assistance each time you need them. The restaurant is on the premises so food is readily available without having to leave the hotel. The rooms (standard) are somewhat cramped however they are clean and modern(ish)... All-in-all a good stay and I'd certainly stay here again.

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Dated rooms

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Location was perfect for us. Hotel was less than satisfactory especially for the price paid. The hotel needs to be updated to make it brighter and worth the rate they are asking. Rooms and halls have a musty smell, they are dark and uninviting.

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Staff was exceptional.Room was dated and grubby

Great location. Rooms are clean and onsite restaurant is good and becomes a night club. Hotel can sure use some renovation but overall not bad. Certainly recommended.

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Had to extend stay, did not find staff helpful, their focus was how busy they were that weekend, room change was required to accomodate extended stay, was told room was ready by one staff then told it would not be ready later. One staff in particular did not have an appropriate customer service attitude. Upon entering the hotel, floor tile broken, causing floor to be uneven, in need of repair- could be a safety issue. Other than this stay was fine. Good location and good amenities.

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We enjoyed our stay at the Waterfront Hotel. The check in was quick, so as weary travelers we appreciated that we were in the comfort of our clean room within a few minutes. Our show dog was a welcome guest and we thoroughly enjoyed spending time with her walking on the clean and beautiful Waterfront walkway. Such a peaceful setting we really enjoyed this no cost amenity that gave us the opportunity to exercise, get fresh air, and enjoy the waterfront area. AND the little shops around are great... some of the best food (pasteries and cupcakes in particular) were the best. Hotel restaurant was excellent and was a local favorite.