Rihga Royal Hotel Kyoto - كيوتو

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For some odd reason the room was a bit warm. We had to run the fan all night long and even then, it was still warm in the room. Otherwise, all of the other amenties and services were outstanding.

The hotel is OK. The location is good if you want to be close to the train station but it is far from the main turist areas, in particular if you want to go out at night this is not the place to stay.

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Stayed here in Sept./Oct. 2012 for 7 nights. Reserved a junior suite through Hotels.com. Was given a room on the 7th floor but asked for a room on a higher floor and was upgraded to a suite on the 10th floor (highest floor). The room was nice since the living room as Japanese style and the bed was Western style. Room was clean and spacious. The bathroom was huge with the tub in the shower area which made bathing the little ones nice. The hotel is shaped like a 'T' where the top of the 'T' is parallel with the railroad tracks. I would suggest getting a room away from the tracks as it might be noisy. Also, although our room was a non-smoking room, it was on a smoking floor so from time to time, I could smell some second hand smoke. A towel at the door stopped the problem. There is nothing great around the area but they do have a free shuttle to Kyoto station where you can catch a train to your destination. The shuttle runs every 15 minutes. There is also a super market in the mall nearby (10 min. walk) where you can buy some breakfast items if needed. Breakfast buffet walk o.k. but didn't eat there twice. Tried both Japanese restaurants in the basement and they were good but overpriced in my opinion (probably because the Yen is strong compared to the USD). Also tried the pool with my daughter and that was nice since we were the only ones as they charge for each use.

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Perfection. The room and space and ammenities in the best location at an excellent price. I cannot speak highly enough about this place. 5 out of 5!

Myself and +1 were very happy with all aspects of the hotel. The only remark I'd make (which probably applies to all hotels in Kyoto) is that access to other parts of Kyoto was greatly improved when we hired bicycles - alternatively the hotel shuttle bus is handy for access to central Kyoto. Would definitely recommend this hotel to anyone.

Nice hotel, with two annoyances... 1) booked triple room, but got twin room with sofa bed which was not perfect 2) no WiFi, would expect more from a 4* hotel in Japan.

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Royal Rhiga is about a five minute walk from the Kyoto Station. Very convenient especially since buses, which go to most of the attractions of Kyoto, can be boarded from Kyoto Station. The only drawback of our stay was that the room we were given (Room 706 and 705) were rather hot. At times, we had to open the window in order to let in the colder air from outside. The thermostats did not seem to be working either. Just don't know whether it's the same for all other rooms.

Hotel accommodations were great. A little isolated in immediate area but fantastic shuttlebbus service to Kyoto station every 15 minutes all day long.

Good location but pricie for what it is. This is a hotel that charges like a five star hotel when in reality.is a two to three star hotel.

Uncomfortable beds. Bedroom in need of refurbishment. Close to station and shuttle bus service useful

We stayed 4 nights at the Righa Royal. It is clean, convenient, and well maintained. Typically, the beds are not ultra comfortable, although in our stay in Japan we learned to expect this. We had 3 in the room (2 double beds and one sleeper sofa bed) and it was not cramped. The bathroom is very spacious for a Japanese hotel. We were pleased to find coffee in the room, but very surprised to find a bill for 300 yen for each time we opened one of the convenience packets. Unfortunately, the hotel was unwilling to waive this charge, which for a 4 night stay in 2 rooms we found a bit cheap. Other than that complaint, we would recommend the hotel.

Note that the breakfast is not included even though it is a expensive hotel. The rooms were a bit warm.

After having a fantastic stay for a lesser price hotel in Tokyo, this hotel came as a big surprise. We were a family of 4 - paid for a bigger room which was very expensive but we had to live in hopeless room condition. The good points are it is close to the JR station and staff are as usual helpful like in any other place in Japan. But I will not recommend this hotel for its condition for the price you pay.

Older rooms, windows opened but no A/C. Outside noisy, but got used to it. Concierge spoke English well. Rooms were older but ok. furniture was bulky which made it hard to open the windodws. Room was still comfotable enough. Walkiing distance to shopping plaza.

This hotel was located only two blocks from the Kyoto train station where there were hundreds of shops and small restaurants or take out places. A large neon sign made it easy for a non-Japanese visitor to identify. The staff were welcoming and polite. The swimming pool, though overheated was great for lap swimming in the evening. I enjoyed keeping in touch through the complementary International Herald Tribune delivered to my door, and the free wifi.

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I am glad that I choose this hotel for our family. Everything seems fullfill our needs, except not many channels on TV, but we usually back to hotel around 8pm, so not a problem for us. I like especially the shuttle bus service. We never needs to walk to the station. Just a short waiting to catch the hotel bus from the hotel or from the Kyoto station. Nice hotel, staff is very helpful and polite. Will return if I come back to Kyoto again.

The service at the front desk was excellent! They helped me with an early check-in after my tiring night flight. The staffs are very polite and greet us readily. I like that they have a quad-room which my family with children can all be accomodated in a room, this gave me a peace of mind. The hotel is within walking distance to Kyoto station, which is very convenient for sight-seeing; there is free shuttle bus service too.

It was quite long way down to hotel from Kyoto station. Even I hadn't got any lugguage to carry, it was quite far. If you got any lugguage to carry. OMG:) But cleaness & service was fantastic :) Size of room & bathroom were quite reasonable.

Big hotel with all facilities about a 5-10 min walk from main Kiyoto train/subway station in a mostly commercial area. Very clean, very well equipped rooms, rooms decent sized for a Japanese tourist/business hotel. Expensive food, but several nearby neighborhood restaurants and a ton of decent relatively inexpensive restaurants in "Porta" plaza attached to train station. No adjacent shopping, but plenty at Porta and north of train station. Would certainly consider staying there again at current pricing.

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We were really blown off by the warm service offered by the hotel staff. The exterior looks a tad aged, but the interior is actually fine. We even have free newspapers delivered to us every morning!

The Rihga Royal treated us well and has very nice rooms, esp. compared to some of the other places I've stayed at while in Japan. The staff was fairly good about our odd-hours laundry requests and currency exchange, but are pretty strict about their rules and hours. Still, they did what they could to help us, so we're pretty grateful. There is a shuttle between the hotel and Kyoto Station. We did not know about it, and got a little lost in slightly sketchy looking parts of Kyoto trying to get there, so be sure to use the shuttle if you're arriving late at night!

Very good service. Very close to Kyoto Train Station but quite far from main attractions. Good value for a hotel in Kyoto. Much more comfortable than stays in Ryokans of similar cost. which we also experienced.

We enjoyed our stay here. 1) We were able to check in as early as 12. 2) We are used to Japanese rooms being small. However, our room (I think it was deluxe twin) being spacious definitely made our stay more comfortable and enjoyable. 3) Lots of toiletry items were provided. Another bonus. cons: restaurants and room service are definitely 5-star hotel prices. There was nothing right next to the hotel, but the walk to the train station is not bad if you don't want to wait for the free shuttle.

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A great choice for any visits to Kyoto, both for business or for vacancy. All facilities are perfectly functioned. And the location is only 10 minutes walking to Kyoto Station that is also the city centre (but they provide free shuttle too). The staffs are sincerely friendly. A tip for you: no tips :)

Nice room size. Great service & exceptional staff - many speak very good english. Will stay here again on my next visit to Kyoto.

This was my 4th stay at the Rihga Royal Kyoto since 2004, but my first time using their internet service (more on that at the end). The public areas are well maintained, if somewhat dated; my room was worn looking - the wood finishes were wearing off, the furniture was "well-used". Cleanliness standards are still high throughout the hotel, although the housekeeping staff is slower than in the past, taking most of the day to complete the part of the floor I was on. The location is convenient to Kyoto Station - it's a 7 minute walk or a five minute ride on the complimentary shuttle, which lets you off on the side of the station nearest the Shinkansen bullet train tracks (there's also a subway entrance there, if you know where to look). The hotel's internet service is poor. Not only do they charge you for internet, their system is balky and user-unfriendly. Often I had to restart my laptop several times before the server would recognize I was still within the 24 hour period I'd paid for. Keep a record of when your 24 hours begins - otherwise you could end up being billed twice for the same period, simply because the system often defaults to the "purchase" screen when it shouldn't. Also, the system is "optimized" for internet Explorer and Netscape; I've a Mac - I could not access the system directly using Safari. I had to launch Firefox first, then when it was accepted by the system, I could launch Safari. Quite a waste of time and effort, especially given the price they charge.

My primary objection is that while close enough to the train station, it is heading away from most of what a vacationer would want to see in Kyoto. That also can force one to eat in the hotel, which while multiple choices exist, the prices are on the high end even for Japan. But it was quite clean and comfortable with a lot of nice touches to the accomodations.

Nice hotel, good location near Kyoto station. It's a 5-8 minute walk or you can take the free shuttle that departs every 15 minutes. Rooms are nice, comfortable and clean. We got a good discount due to a sale, if we had payed full price it would have been a little disappointing but Kyoto is not cheap.

This hotel was incredible. We had to deal with a lost bag and they helped us get it back. They made sure we found everything we wanted to see. Really, really recommend this hotel!

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The room was spacious and pleasant, and the hotel staff were helpful and quick. The location is convenient if you are using the train, ands we walked through Kyoto without issue.

Interior of hotel is very nice. Too bad you have to pay quite a sum to use the indoor swimming pool. The bedroom is also not too bad and quite spacious. Very convenient to Kyoto Train and Bus stations as there is a complimentary bus shuttle that departs every 15 minutes or so.

the hotel is older style - rooms would be comfortable for 2 - but not 4 as advertised. Very clean. Walking distance to station, but a bit disconnected from other attratcions. The bus shuttle to station was welcome in the snowy weather. Breakfast very expensive - suggest eating out at nearby station.

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Hotel very close to the train and bus station. Very convenient to travel around and to visit other cities. Neighborough was not that nice but convinient. Our room was not noisy and quite large; able to fit 4 single beds for our family. Of course it has not the style of a Ryokan but lot more confortable.

The Rihga Royal is very well situated if you arrive by train, a eight-minute walk from the station (there is a courtesy bus though if you can't walk eight minutes Kyoto is hardly the place to be visiting, let alone nearby Nara). The outside of the hotel isn't particularly appealing but inside it's spacious, clean and the staff is friendly. We ate in the hotel one evening - not cheap - but stunning French cooking served with real style by a trio of terrific chefs. If you need a break from Japanese food this a good place to explore. The hotel's situation is perfect for visiting the manifold sights in Kyoto and you've easy access to the bus network, the underground and the numerous taxis (which aren't horrendously priced if you're careful). Recommeded.

We had one carry on suitcase and one slightly larger and couldn't find a place for them in the room. Three arm chairs but no floor space. Bathroom was likewise very cramped. Bed was hard and uncomfortable. Front desk spoke good english and very helpful, and shuttle to kyoto station was handy. very dreary neighborhood and not close to the subway. Also stayed in the Grand Prince Hotel, Takaragaike, which was fabulous, huge room, great location at the end of the subway line in gorgeous neighborhood.