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+44 203 027 4747 (تتوفر الخدمة باللغة الفرنسية والإنجليزية والعربية)international rate 24 ساعة في اليوم، 7 أيام في الأسبوع
نحن نضمن أن تكون جميع التعليقات مقدمة من نزلاء أقاموا في الفندق
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في فبر 23, 2012
لم يترك هذا النزيل تعليقًا.
التصنيف الإجمالي
من value="5""The Royal York Toronto"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في فبر 22, 2012
Everything you could want in a fine hotel and much much more. There is a feeling of royalty and charm that is both preserved and updated. Dinner at Epic was top notch. The Library bar makes you feel like a movie star of days past. Wonderful from start to finish!
التصنيف الإجمالي
من value="5""Close to ACC in Toronto and sights"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في فبر 22, 2012
Upon arrival everything was excellent, the only thing was my room was not prepared. The last guest left the privacy notice on the door knob, so beds were not made and room service was still there. After notifying the front desk, we were given another room and a complimentary $50 towards the lobby restaurant. Once things were settled our stay was most enjoyable. I shall be recommending this hotel to others and will be staying there again whenever I visit Toronto.
التصنيف الإجمالي
من value="5""Had to wait 3 hours to check in"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في فبر 22, 2012
We usually love fairmonts across Canada but this was our first time at Toronto's fairmont. We had to wait until 6 pm to get our room! Customer service surrounding this was terrible!! Shocking and soo disappointed. We had a small child and so it was worse to wait that long :(
التصنيف الإجمالي
من value="5"تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في فبر 22, 2012
$40 for parking
التصنيف الإجمالي
من value="5"تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في فبر 21, 2012
لم يترك هذا النزيل تعليقًا.
التصنيف الإجمالي
من value="5""The Fairmont Royal York"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في فبر 21, 2012
I really like the hotel, and the service. It has a "royal" feel about it.
التصنيف الإجمالي
من value="5"تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في فبر 20, 2012
لم يترك هذا النزيل تعليقًا.
التصنيف الإجمالي
من value="5""Royal York Hotel in Downtown Toronto - elegance!"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في فبر 20, 2012
Only two issues - the exterior of the hotel is being restored, so the grinder tools began at 9:00am - very loud and annoying,... and the room was not finished being cleaned. Hangers, TP, garbage on the floor in the center of the room when we arrived, other than that the cleanliness was fine. Comfy beds, in room thermostats, lovely suite, awesome bellman!!!
التصنيف الإجمالي
من value="5"Our exterior renovations have impacted a small number of guestrooms (mostly large suites) and our agents should review this during check-in to ensure that we avoid any possible disturbance. More information is available on the room descriptions section of our website. The housekeeping issues are truly atypical and we hope that all guests will report this type of problem so that we may offer immediate assistance and a gesture of apology in additional to addressing the error with our team.
تم النشر بواسطة Hotel Management في فبر 27, 2012"very noisy"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في فبر 19, 2012
The room doors are solid wood but allow every sound from the hallways into the room. Very poor for sleeping, I won't return to this hotel.
التصنيف الإجمالي
من value="5""Acces to Internet & Local Restaurant Info"
تم التعليق بواسطة Dennis من Ottawa على فبر 19, 2012
I am surprised that this hotel charges $16.00 per night for internet use. Many hotels I have stayed at include this service as part of the room charge. I would think that a four star hotel such as this would include it. There is a lack of information available in the room regarding restaurants and points of interest. Apart from the services provided in the hotel, there is very little. A yellow pages phone book would be very helpful.
التصنيف الإجمالي
من value="5"Standard internet access is free for members of our loyalty program, Fairmont President’s Club (FPC). Enrolment is complimentary and can be completed online—we suggest that guests contact the hotel prior to arrival to add their membership number to their hotels.com reservations. For non-members there is a $13.95 charge for standard internet access. Information on area restaurants and attractions is available through our Concierge, who can also assist with reservations, theatre ticket purchases and similar services.
تم النشر بواسطة Hotel Management في فبر 27, 2012"Perfect -Ro"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في فبر 14, 2012
My husband and I just returned from a quick weekend getaway and decided to stay at the Royal York. Location was perfect as we were going to catch a Basketball game at the ACC center. 5 minute walk was all it tok to get there. We loved the underground shopping area and the easy access to other shopping areas like the Eaton center. The location is very close to the St Lawrence Market, which has lots of food and items on Saturdays. As for the staff, very friendly and accomodating. The only drawback from this hotel is the condition of some of the rooms. Our bathroom was far from ideal, however it worked. The Bed was clean and that's all that really mattered to us. We don't tend to hang out in our rooms for very long.
التصنيف الإجمالي
من value="5""Fairmont Royal York in Toronto"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في فبر 13, 2012
I was a little upset after I left the hotel. I realized that a $100 deposit was taken off of my VISA for incidentals; I was not told about this deposit and am upset that I have to wait a few days before getting it back. Other than this, my stay at the hotel was fantastic and I would go back there again.
التصنيف الإجمالي
من value="5"Thank you for your feedback. Consistent with most hotels in Toronto, we hold a $100/night deposit to cover any incidentals that may be charged to your room during your visit (for example, in room dining, parking and phone calls). Any unused funds are released during check-out and while this is instantaneous with many cards, some credit card providers take a few business days to release the funds (this is especially true in the case of pre-paid cards). We will follow up with our front desk as this process should always be explained as your credit card is swiped on arrival. We are so sorry for the inconvenience.
تم النشر بواسطة Hotel Management في فبر 21, 2012"Royal York"
تم التعليق بواسطة Mike من Chatham, Ontario على فبر 13, 2012
Classic hotel, great service, rooms are smaller due to age but are well appointed. King bed fit fine with 2 chairs and a desk. Hotel Barber was great, ask for Katherine.
التصنيف الإجمالي
من value="5"تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في فبر 10, 2012
لم يترك هذا النزيل تعليقًا.
التصنيف الإجمالي
من value="5""Great Stay"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في فبر 7, 2012
I didn't know much about Toronto, but was told that the Fairmont was a nice place to stay. I had a great time, the staff were very helpful, and the location was perfect for the full downtown experience. The receptionist took the time to give me a tourist map along with a map that highlighted the many underground tunnels. The hotel itself is also very nice incorporating the 1920's art deco style along with all the modern conveniences. My wife and I joked that it reminded us of the hotel in Ghost Busters. Needless to say, I would deifintely stay again!
التصنيف الإجمالي
من value="5"تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في فبر 7, 2012
لم يترك هذا النزيل تعليقًا.
التصنيف الإجمالي
من value="5"تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في فبر 6, 2012
لم يترك هذا النزيل تعليقًا.
التصنيف الإجمالي
من value="5"تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في فبر 6, 2012
لم يترك هذا النزيل تعليقًا.
التصنيف الإجمالي
من value="5"تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في فبر 6, 2012
The service was excellent. The condition of the room was needing some repairs. The room was overpriced for what it was.
التصنيف الإجمالي
من value="5""Missing in-room coffee"
تم التعليق بواسطة Adele F من Ottawa على فبر 5, 2012
Everything was good except that there was no coffee pot in the room so I had to get dressed in order to get my first cup of coffee
التصنيف الإجمالي
من value="5"We appreciate your feedback. All of our guestrooms should be equipped with coffee makers (and all coffee makers equipped with carafes) and we have shared your comment with our housekeeping team for their immediate attention. Though it does not excuse our shortfall, should future guests run into any similar challenges please contact our Royal Service or Housekeeping teams via the express buttons on your guestroom phone. This way we can deliver the item you need while you remain in the comfort of your guestroom.
تم النشر بواسطة Hotel Management في فبر 15, 2012"Road work & Construction"
تم التعليق بواسطة Elise J من Markham على ينا 30, 2012
How long will this take the only thing inconvience was that you cannot get to the parking garage hope that this do not take long
التصنيف الإجمالي
من value="5"We are located across the street from Union Station where a revitalization project is currently underway. While there are some lane closures in the area surrounding the hotel, our valet entrance remains fully accessible during this time. We update the driving directions on our website in accordance with this project and additional information can be obtained through the TTC's website.
تم النشر بواسطة null في فبر 9, 2012"The Fairmont Royal York Hotel"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 27, 2012
This elegant, historical, comfortable, close to everything location is my hotel of choice when in Toronto. I recommend this for all your hotel needs when there.
التصنيف الإجمالي
من value="5""Tops"
تم التعليق بواسطة Richard B من Sudbury, ON على ينا 27, 2012
This hotel is all about class and location. I wont stay anywhere else.
التصنيف الإجمالي
من value="5"تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 26, 2012
لم يترك هذا النزيل تعليقًا.
التصنيف الإجمالي
من value="5"تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 25, 2012
لم يترك هذا النزيل تعليقًا.
التصنيف الإجمالي
من value="5"تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 25, 2012
لم يترك هذا النزيل تعليقًا.
التصنيف الإجمالي
من value="5""great hotel , dissapointing rooms"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 25, 2012
hotel and services were great but the room was extremely out of date and small. have stayed at several hotels in the area with much nicer and larger rooms for far less. Wont be going back again
التصنيف الإجمالي
من value="5""Cramped rooms without any sound barriers"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 23, 2012
The rooms are tiny. The neighbours were up all night yelling and swearing and their noise kept us up all night. Then in the morning the neighbours on the other side of us were making noises we could hear EVERYTHING! Have stayed there before, and knew rooms were small, but the noise was unbearable. Bad nights sleep and not feeling rested the next day makes it difficult to enjoy the weekend away.
التصنيف الإجمالي
من value="5"We are so sorry for the noise disturbance. While the majority of our guests are quiet and considerate, our security team is always ready to assist with any noise issues our guests report. There is a button on our phones that will allow you to connect to this team quickly and easily.
تم النشر بواسطة Hotel Management في ينا 30, 2012تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 23, 2012
لم يترك هذا النزيل تعليقًا.
التصنيف الإجمالي
من value="5""Fairmont Royal York Toronto -"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 23, 2012
The location is a bit removed from most attractions, but it is fairly central, and the posh atmosphere is enjoyable. In terms of proximity, it is a quick cab ride or drive to most places you may wish to visit (it is near the public transit system as well.) The hotel is quite comfortable, though the rooms are not particularly large. My only real complaint is that it was difficult to find parking on my own. I would have had the valet do it but the lineup was enormous and they weren't moving particularly quickly.
التصنيف الإجمالي
من value="5""Very Accomodating"
تم التعليق بواسطة Serge L من Ontario على ينا 23, 2012
Great hotel, treated with class, and the best pizza hut I've ever had. Upon checkout, Valet parking was 20 minutes late, but they were busy. Not the best 4 star hotel but close thanks to its great service.
التصنيف الإجمالي
من value="5"تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 23, 2012
لم يترك هذا النزيل تعليقًا.
التصنيف الإجمالي
من value="5""Showing its Age"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 23, 2012
Great Location - some stand out service but it is starting to show its age and I am starting to prefer modern and sleek to old and grand. The location is outstanding and the hotel has a special place in my heart so I will return but would always recommend with that caveat
التصنيف الإجمالي
من value="5""Time for an upgrade"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 23, 2012
For a hotel that has a perception as being prestigious, the quality of the room didn't leave me with that impression
التصنيف الإجمالي
من value="5""Fairmont Royal York Toronto"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 21, 2012
We had an overnight stay. The room was quiet, comfortable bed, nicely updated. Check-in was quick and simple. Valet service took less than 5 minutes. The Fairmont met our expectations. We would stay there on our next trip.
التصنيف الإجمالي
من value="5""The Fairmont Royal York"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 21, 2012
Guess we expected more from the grand old dame. Weren't thrilled with our stay. It was OK, not great. Breakfast buffet was great.
التصنيف الإجمالي
من value="5""The Fairmont in Toronto"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 20, 2012
The Service is Awesome!
التصنيف الإجمالي
من value="5"تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 18, 2012
We were not aware that the hotel was under rennovations, the pool and hot tub were unavailable for use although they offered use of a pool and hot tub at near by locatins not as cnvenient as on site. Room was clear however hair dryer and tv wre broken. Staff was very courteous and repaired tv right away and replaced hair dryer. Hotel valet parking was expensive guess that is the cost of things in Toronto. Hotel has great access to Air Canada Centre and underground to Eaton Centre and other shopping.
التصنيف الإجمالي
من value="5"To maximize the value of the health club and fitness centre experience, we close this area for a few weeks each year to conduct preventative maintenance, deep cleaning and an overall “refresh”. We are so sorry for the inconvenience this caused. The pool is now open with no planned closures in the immediate future. Up to date information is always available on our website (for pool hours please visit our guest services/spa-health club page). We also apologize for the problems with your room’s tv and hairdryer and are glad that our staff quickly addressed this.
تم النشر بواسطة null في ينا 26, 2012تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 15, 2012
لم يترك هذا النزيل تعليقًا.
التصنيف الإجمالي
من value="5""Royal York"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 13, 2012
Just fantastic!
التصنيف الإجمالي
من value="5""Leafs take Red Wings"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 12, 2012
Stayed at the Royal York mainly because of it's proximity to the ACC. We were in town to catch the game. the hotel is somewhat dated in areas but it was good value for the money. Parking location and getting to and from the lot leaves a bit to be desired.
التصنيف الإجمالي
من value="5""The Fairmont Royal York in Toronto"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 11, 2012
The staff had greeted as very well, the room was clean, the new year set up of making sure their were no parties or strangers entering upstairs was fair. the curtains in the room are the only complaint that they don't close fully so in the morning the light shines through.
التصنيف الإجمالي
من value="5"تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 10, 2012
لم يترك هذا النزيل تعليقًا.
التصنيف الإجمالي
من value="5""Royal York Toronto"
تم التعليق بواسطة Marl V من Ontario على ينا 6, 2012
Located in a great part of down-town Toronto...an endless list of entertainment possibilities. The hotel was beautiful, but the room was very small! My son-15 y/o-and I were very disappointed that the fitness facility was off limits to him!!! We won't be back.
التصنيف الإجمالي
من value="5"Unfortunately only guests aged 16+ are able to utilize our fitness room and we apologize for your feeling of disappointment with this policy. We value our young guests and this is strictly a precautionary measure. Patrons of all ages are welcome to use our pool, however guests under the age of 12 must be accompanied by an adult at all times. Additional information is available via our website under Guest Services, Spa/Health Club.
تم النشر بواسطة null في ينا 17, 2012"New Years Lowers Class"
تم التعليق بواسطة Ashley C من Montreal على ينا 4, 2012
Love the hotel, always have. But room that I was given was less of a joy to the previous ones. Bathroom being the size it was was a dissapointment. A staff lounged on a side table which I passed a comment to her that it wasn't a chair. I maybe should have kept my mouth shut but after she stood up and I passed. I turned around to her sitting back on it. I felt the class of the hotel I was thrown out the window at that moment. I know New Years is a busy season and staff is overworked but standards still need to be met. The Fairmount Royal York should achieve them all the time. Unfortunately not this time.
التصنيف الإجمالي
من value="5"Thank you for alerting us to our colleague’s unprofessional behavior. We agree that our service standards must be upheld at all times and have discussed your review throughout the hotel to ensure that our team utilizes designated employee areas when in need of a quick break.
تم النشر بواسطة Hotel Management في ينا 12, 2012تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 4, 2012
لم يترك هذا النزيل تعليقًا.
التصنيف الإجمالي
من value="5""Great place to stay on NYE"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 4, 2012
The Fairmont Royal York hotel is a place I have often glanced at thinking about how beautiful it must be. New Year's Eve 2011 was my first time in that luxurious hotel. I was impressed by the splendor in this hotel. What a magnificent place to spend a night! I have already recommended this hotel to family and friends. I hope to return in the future.
التصنيف الإجمالي
من value="5""Nice hotel, no water pressure"
تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 4, 2012
Absolutely horrible showering experience in the room. No water pressure at all. I should have showered in the health club facilities. Besides that, decent hotel with a nice health club.
التصنيف الإجمالي
من value="5"تم التعليق بواسطة أحد النزلاء على موقع Hotels.com في ينا 3, 2012
لم يترك هذا النزيل تعليقًا.
التصنيف الإجمالي
من value="5"إن تعليقات النزلاء ودرجات التقييم الواردة في هذا الموقع تمثل الآراء الشخصية للعملاء والموردين؛ ولا تمثل موقف Hotels.com أو تعكسه. ولا تتحمل Hotels.com ولا الأطراف المشاركة في تقديم محتوى تعليقات النزلاء المسؤولية تجاه أي أضرار من أي نوع تنتج عن الاعتماد على تلك التعليقات من النزلاء.
حدد نوع رحلة لعرض هذه التعليقات فقط
| نوع الرحلة | عدد تعليقات النزلاء | متوسط التقييم |
|---|---|---|
| جميع أنواع الرحلات (510) | 4.2 | |
| الأعمال (94) | 4.2 | |
| الرومانسية (87) | 4.2 | |
| العائلة (79) | 4.2 | |
| مع الأصدقاء (74) | 4.3 | |
| الأخرى جميعًا (175) | 4.2 |