Holiday Inn London Brent Cross - لندن

حظيت بأول صدمة عندما أخبرنى الإستقبال أن الفنجق محجوز بالكامل و أنهم لا يمكنهم تقديم غرفة لى. بدلاً من هذا عرضوا على أن انتقل إلى فندق أخر بعيد عن هذا المكان. هذه الصدمة جاءت بالرغم من حجزى المدفوع مقدماً خلال hotels.com. بعد رفض قبول عرضهم و التصميم على أن عندى أعمال فى منطقة Brent Cross و بسببها أردت غرفة فى نفس الفندق, قاموا بإعطائى غرفة بعد الإنتظار لمدة ساعتين. هذه كانت خبرة سيئة أخذتها عند الوصول للفندق و يجب على المرء أن يتأكد مرتين إذا رغب فى الإقامة فى هذا الفندق, لأن من الواضح أن الحجز المدفوع مقدماً لا يعنى لهم أى شىء.

موقع رائع بالقرب من محطة أنفاق لندن ( كان بإمكاننا مشى هذه المسافة), و أيضاً كانت فقط على بعد 20 دقيقة مشياً فقط من مركز المناطق السياحية فى لندن. قيمته رائعة بالنسبة للنقود.

الغرفة كانت جيدة و نظيفة و لكن السجاد كان قديم و هناك بعض البقع عليه. كان الفندق قريباً من مول Brent Cross و على مسافة 10 دقائق مشياً لمحطة مترو الأنفاق.

بقدر ما هو معتاد عن الفنادق الأوروبية, فهذا أكثر مما كنت أتوقع. الغرف كانت نظيفة و مريحة, الحى بالظبط ما تتوقعه من حى فى منطقة أقل من المتوسطة, لم يكن بعيداً عن محطة الأنفاق أو الأوتوبيسات, كما أنه بعد 4 محطات مترو فقط تجد نفسك فى المدينة. طاقم العمل كان ودوداً و متعاوناً إذا كنت تعرف السؤال الصاءب الذى تريده. هناك ألة ايس كريم فى الطابق الأول, و لعمل مكالمة يجب أن تدفع جنيهان لمجرد الإتصال. إذا حدث و أقمت هناك, ينبغى أن تعرف أن الساقى كارلوس رائع ! لقد استمتعنا بمقدار من الشراب كل ليلة و كان كارلوس رائعاً. غير هذا كانت خبرة عظيمة و من الممكن أن نقيم هناك مرة أخرى, بالنسبة للسعر فأنت بالتأكيد تأخذ مقدار ما دفعته من الأموال.

كان الفندق مناسباً بالنسبة للسعر. لم يكن من السهل الوصول إليه, بالرغم من أنه يمتلك وسيلة مواصلات, إلا أن التليفونات بالعملة فى الأنفاق لم تكن تعمل لنستطيع إستدعاءها. لهذا إنتهى بنا الأمر بأخذ الأتوبيس ( و الذى يقع على الجانب الأخر من الطريق أمام الأنفاق) و مشى باقى الطريق للفندق. الطرق هناك ليست أمنة جداً لأن السائقين يقودون بسرعات عالية جداً !!! طاقم العمل كان متعاون و مفيد إذا عرفت السؤال الذى تريده أن تسأله. لم أصدق أنه لا يوجد إنترنت مجانى فى 2011 !! الغرف كانت مثلما تتوقع أن تكون بالنسبة للمملكة المتحدة. صغيرة قليلاً و لكنها مناسبة.

Not enough staff on reception to deal with the amount of complaints, checking in and out. Really good shuttle service to and from the Tube station.

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Excellent service

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We had a great time. The service was excellent, a very helpful and cheerful guy called Adami served us for dinner and breakfast and really kept us entertained.

My stay was good but will not stay there again because the hotel has no free wifi or any form of free Internet for customers. Apart from that the service was fantastic and the room super clean. The proximity to Brent cross shopping centre is superb.

Hotel was very nice. The room was very nice, clean, comfortable and spacey. The hotel itself is far from the airports. The nearest train station is about a 5-10 minute walk away from the hotel, and train ride is about 10-15 mins from central London. Fortunately, the hotel has a van that drives you to/from the station.

We found the hotel to be comfortable, the front desk receptionist was very helpful, a good hotel.

We needed a place to stay that was close to my parents' apartment. The Holiday Inn Brent Cross satisfied us in that regard and was excellent in other regards. Visitors to London might prefer to stay in a prettier neighborhood -- this hotel is basically located by a huge shopping mall and numerous roads and flyovers -- but if you have business in this area it is a very good choice. The room was spotless and the hotel staff very polite and accommodating. The only (small) issue was that the shower in our bath was hard to turn on and off. Otherwise no complaints.

The workers there were awful. If you were on fire they wouldn't show you where water was, much less get it for you. The people alone is enough for me to never stay at this hotel again.

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OK - but I do not want to be asked on arrival if I will be taking breakfast at the "promotional" price. I don't know!! When we went for breakfast we discovered that the "promotional" price did not apply as we had not ordered it two days earlier. Instead of £11.50 they wanted £14.95. We told them to keep it.

Very satisfied

Excellent service by hotel staff.

Hotel fine location dreadful

Close to the IKEA store in Wembley and the reason for my stay. Exceeded my expectations apart from the restaurant menu thaty could have offered a bigger variety of main dishes.

The hotel is clean,quite,close to brent cross mall but is far from central london where all attraction there.

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Worst hotel experience ever. Staff rude, not responsive to requests or questions at all. Room did not have requested items upon arrival and usual answer from staff for any request was that the "staff on previous shift did not take care of issue:. Hotel not close to anything, as stated in advertisement online". Stay away from this place if you want to have a plesant experience in London.

We arrived in Brent-Cross 12 hrs later than expected due to a delay in JHB. We were collected (despite the late hour) by a very cheerful driver -Mr. Rashid whose friendly disposition took the edge off the biting cold for "four frozen foreigners". The Staff were always very professional and helpful and the young gent in the Restaurant very pleasant and obliging. Our Family room was small but cosy and clean. To our surprise Brent Cross was not that far out of London despite various reports - a quick 20 minute tube ride found us in the heart of London - ready to explore. Our compliments to the management and staff. If we find our way back to London in the future - we know where we will be staying.

The hotel is situated in an ideal location from travelling from the north, at the bottom of the M1 motorway. The staff are friendly and very efficent. They offer a shuttle service to the nearest tube station free of charge. Which is very useful whem travelling to a show. I would recommend this hotel.

Very pleasant stay. Location excellent, although the surrounding area is a little 'iffy'. All the hotel staff extremely pleasant and helpful. Can recommend.

Top shelf here, nothing was to much trouble every one at this hotel knew their jobs very very PROFESSIONAL

The worst reception staff we ever met in our life...They were very rude & unhelping.The location of the hotel is really bad, we were visiting London for the first time so being unaware about the area we booked it assuming "Holiday Inn" should be ok... They supposedly have a free shuttle to & from Brent cross tube station but unfortunately we had to take cab as it was never available...We were there for 3 days and the last when we had to leave for airport, we asked them the day before if shuttle would be available to drop us to train station, they said it would be, next day morning we had to leave at 7 am and there shuttle also starts at 7 but it was unavailable, front desk staff told us they had changed the time and from that it would leave at 7.30, we waited untill then to hear from another staff member that the time has been changed to 8, we took a cab then...and instead of being apologetic they were very rude to us.... They had free beakfast for some people so we went to ask the front desk about it as to how does it work and without even informing me they charged us $37 for breakfast for 2.... There were lots of bad experieces we had at Holiday Inn, I will never ever again again at Holiday Inn, anywhere...Would not recommend it to anybody as they have nothing positive abt them...They are in a pretty bad location and to top it they have a very losy, rude staff...Don't ruin your trip by staying here....

They didn't explain that they won't cancell my booking card as we show them a credit card, knowingly to charge it and not my debt card. The room was too hot/ AC not working well just fan and alot of carpet smeel

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Vi synes hotellet var bra, og en fin stopp mellom flyplassen og vår bilreise lenger mot nord, samtidig som det var lett å komme seg til London med offentlig transport.

Spacious room, inexpensive rate and convenient location.

Fint hotell til grei pris. Litt trist beliggenhet og et stykke til t-banen, men hotellet hadde shuttle buss kjørte og hentet når du hadde behov for det. Veldig bra service. Stort kjøpesenter rett på andre siden av veien.

Morgenmaden er .yr. Ellers alt fint-

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une bon en droit pour faire le shopping le centre commerical est juste en face .

لم يترك هذا النزيل تعليقًا.

لم يترك هذا النزيل تعليقًا.

Close to the IKEA store in Wembley and the reason for my stay. Exceeded my expectations apart from the restaurant menu thaty could have offered a bigger variety of main dishes.

Hotellet ligger langt fra sentrum, i utrivelig bildominert område. Kvarters utrivelig gange til metro - hotellet har transportservice til og fra stasjonen. Grei mat, bra rom. Oppdaget i etterkant at frokost ikke var inkludert.

Meget bra standard på rommet. Servisen var ikke all verden men ok. Dyr frokost så vi valgte ikke å kjøpe frokost på hotellet. Dårlig med å få kjøpt mat på hotellet på kveldstid. Lang og kronglete gangvei til nærmeste undergrunnsstasjon (ca 15-20 min) gode bussforbindelser fra kjøpesenteret som ligger like ved hotellet. Først når man har kommet seg til undergrunnsstasjon så tar d ca 15 min til sentrum av London.

Et helt ok hotell, men forholdsvis dyrt. Frokosten var meget bra. Rommet hadde bra størrelse og var ganske fint. Maten i restauranten var grei nok, men ganske dyr. Vi synes hotellet's beliggenhet var litt langt utenfor allfarvei, men det var gratis shuttle til nærmeste undergrund som tok ca 25 min. til Trafalgar Square. Kan anbefales

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Bon hôtel, dommage que l'on y parle pas français. Navette gratuite jusqu'à la gare avec chauffeur sympa.

situé sur un périphérique, loin de londres, cet hôtel ne mérite ni son classement ni son tarif, plus adapté pour les séminaires et les événements

Good hotel,very comfortable, good breakfast,good location for shopping and free shuttle bus to metro station.

لم يترك هذا النزيل تعليقًا.

Vi bodde i ett familjerum som var mycket fint och rent. Den enda nackdelen var att det låg lite långt från centrala London (Oxford street). Det tog ca 25-30 minuter med buss och tunnelbanan. I övrigt rekommenderar vi hotellet.

J'ai y passé trois nuits avec trois enfants.L'accueil était très "to the point" et chaleureux. Nous avons eu une chambre, assez grande et confortable pour quatre personnes. Il n'y avait presque pas de bruit, ni de l'intérieur du bâtiment, ni de l'extérieur. Le petit-déjeuner était bon. Le shuttle, une service, était agréable et les chauffeurs très polis. Brèf, rien que des bons souvenirs.