Concorde El Salam Sharm El Sheikh Hotel - شرم الشيخ

Hi all, Before going I read some of the reviews and was kinda worried about the hotel. Firstly, there are two parts to this hotel, the front part (which is 5 star) and the sports area which is 4 star. I stayed in the sports area. It is nice and clean and the staff are very friendly. The sports area is mainly used by Russian guests and the first 30 minutes of feeding time can be challenging (with some people trying to skip the queue). Otherwise, nice normal hotel (although it was off putting to see the bar man keep trying to chat up teenage Russian girls)

Room, well past prime in desperate need of renovation with horrible mold/mildewy smell in bathroom and fungal smell from air conditioner. This is not a 5*property. Tiny beach area. Beach party at night into wee hours of morning will blast bassy boom boom boom beat into your room and keep you from sleeping. big mistake to stay here, wanted to leave after first night, and did leave before completing entire stay. So glad didn't buy into the upgrade to full board food and drink. On positive note, enjoyed the Italian restaurant and room service pizza was reasonably priced for the area which is generally overpriced. Also, when management became aware of dissatisfaction, they did attempt to resolve things, and they do apparently have rooms that don't stink, but not rooms immune from disco noise. Would definitely not stay here again.

Well here is my honest rating.. the hotel has amazing views there are two sections for this hotel with a free running shuttle in between. I will recommend you to stay in the sport section , its much cleaner and better food, you can always take the shuttle and use the other part of the hotel its 3 minutes away. Related to service its top notch , I used to work in the hotel business for years and that's by far one of the best I've seen. Related to activities , you won't find more activities than this hotel , I mean they have horse back ridding for god sake..:) , now couple of tips ,, the hotel is located 10 minutes by car from sharm downtown (naama bay) so make sure you arrange transportation and try not to get a joining room as there is plenty of smokers and the cigarette smoke comes from the adjacent room so I had to put a wet towel under that door,, just minor stuff but honestly I stayed in 5 hotels in sharm and this is THE BEST.. enjoy ur trip.

THESE PEOPLE SHOULD BE ASHAMED OF THEMSELVES......THE SUIT WE RESERVED WAS FILTHY WITH STAINS IN THE TUBS...STICKY TABLES....WASTE BASKETS FULL....TAINED FURNITURE....WE WERE TOLD THIS WAS THE BEST SUITE....HATE TO SEE THE WORST!!!....WE WERE MOVED TO A NORMAL TWIN AND ASKED TO SIGN AND HAND WRITE A PAPER STATING THAT WE WOULD PAY THE PRICE OF THE ORIGINAL BOOKING.....AT THE AIRPORT WE HAD TO WAIT FOR 45 MINUTES FOR A COUPLE THAT NEVER APPEARED.....THE LIST GOES ON...A MANAGER HUMILIATED A WAITER IN FRONT OF THE FULL LUNCH BUFFET...SCREAMING AT FULL VOLUME AT HIM FOR DROPPING A PLATE....REALLY NOT ACCEPTABLE......

Great hotel that is kept up very well. The room was a little small with fairly old sheeting but overall was in good condition. The overall hotel was extremly nice. I would stay here again. The only issue was being able to get drinks during meals. alot of the time we was almost complete with the meal before getting a drink.

- Mange russere - god snorkling lige ud for hotellet - god strand og poolområde - gratis shuttlebus til naama bay - god mad alt i alt et rigtig lækkert hotel..

Hotellet i sig selv er egentlig okay, kun godt trænge til en opdatering med denjligt stort flotte pools, og udefra pænt.. - men personalet levede slet ikke optil Egyptens normale standard - Værelset var gammelt, slidt og beskidt - regøringen var ringe - og blev kun toppet af at rengøringsmanden direkte bad om penge. Hele hotellet er opbygget omkring konceptet all-inclusive, og der var absolut ingen mulighed for at bestille noget mad i løbet af dagen, hvis ikke du havde lyst til all inclusive, dette til trods for at der var room service, men denne kunne ikke leveres andre steder end på værelset - Man sku jo ellers mene at ku de lave mad til værelset ku det nok også lade sig gøre at få det ved poolen med nej. Maden på buffetterne tilhørende all inclusive var af meget ringe kvalitet, og personalet kunne bedre russisk end engelsk.. Vi overvejede at flytte på 3.dagen.. Men orkede det ikke, da vi kun var afsted 7 dage..

Very nice resort. Most of the guests were english or russian. The service was super and everybody at the hotel was very nice.

absolut zu empfehlen, in jeder hinsicht.

Rommet var ikke rent da jeg kom. Det var klissete flekker både på TV-benken og nattbordet. Gardinene ved terassedøren var skikkelig skitten og med lebestift flekker. Da jeg kom inn på badet stanket det tisselukt. Jeg gav beskjed i respsjonen om at rommet ikke var rent, men de beklaget ingenting. Jeg merket heller ikkje mye forbedring. Da jeg kommer inn på rommet 2 dager senere har rengjøringspersonalet laget en svane av handkle på sengen. Når jeg ser nærmere etter, er det ett skittent handkle de har bruk til å lage svanen med. Skikkelig ekkelt. Jeg gir vanligvis tips når jeg er fornøyd med servicen, men ettersom jeg her ser at servicen blir dårligere og dårligere, skjønner jeg at hele systemet er slik at du må gi tips for å få service. Så jeg begynner å tipse. Det blir litt bedre, men service og komfor på dette hotellet er svært langt det jeg forventer på eit 5 stjernes hotell. Jeg ville ikke ha rangert det til å være mer enn 3 stjerner. I restauranten også var det helt elendig service. Etterhver skjønner jeg at mye av grunnen til at jeg får så dårlig service er at jeg reiser alene som kvinne. Jeg snakket med ett par som forklarte meg det. Viss mannen ba om noe eller gav beskjed om de manglet noe, kom de løpende. Viss dama spurte om noe kunne det ta laaang tid før de fikk respons. Flyplass transport skulle være inkludert og jeg hadde sendt e-post til hotellet på forhånd om hvilken flight jeg kom med, men det var ingen bil fra hotellet som kom og hentet meg. Jeg tok taxi og betalte selv. Prisen på maten på hotellet var også veldig høg, sammenlignet med andre hoteller i Sharm El Sheik.