Country Inn & Suites By Carlson Manchester - مانشستر

I am normally accustom to 5-star accommodations because of my extensive business travel however since we were passing through Tennessee in route home, we planned to visit family. We chose the Country Inn and Suites because it was the nicest accommodation in the area. We were greeted by a kind, friendly hostess who quickly checked us in. She saw that we had an upstairs room and could not understand why we were not given a first floor room so she switched us without hesitation. When we opened the door to our non-smoking room, we were instantly disappointed in the heavy, residual odor of cigarette "smoke". I immediately called the front desk to report it and the same kind, polite, professional young lady assisted me again. She apologized profusely and moved us to a very nice, odorless room a couple doors down. We were extremely pleased with the spacious, clean room but the best part was the bed was SO comfortable!!! Moreso than the beds that we slept on during our travels in 5-star places!!!! Country Inn and Suites has earned my respect and future business!!!!!

Location was good but they would not open the pool they said because of some other people getting it dirty? Room was filthy. Stool ran all night.

Very bad hotel, dirty, smelly, uncomfortable beds. TV had no remote. We went to the desk and they had none. Worst hotel I have ever stayed in.

Staff was helpful and friendly, rates were good, but hotel needs updating. Carpet is in bad shape in halls and rooms. Carpet is obviously dirty close to walls where vacuum evidently doesn't reach, pulled away from walls, peeling and frayed, beds are so-so, pillows are terrible, like not having one, hotel is very spread out and like a maze to find room or lobby from room, everything was just a little dirty and worn. Not bright and fresh and clean. This is the town that hosts Bonnaroo music festival every year and probably to some degree trashed by that wild crowd. Stay away during June unless going to the festival then expect to pay 5x normal rates per staff. I would skip this facility and travel on toward Nashville or Chattenooga depending on direction of travel, you will probably find better accommodations.

a nice hotel needed some minor repair to the barhroom but other wise very nice

We were traveling with our two children and we had reserved a room for two adults and two children, a king suite. We phoned the hotel to let them know that we would be a late arrival but we could never get a live voice. So we called the hotel chain number and they assisted us. Upon check in at 11:30 PM we were told that our King Suite had a sofa bed that did not work and that we could not use the sofa bed due to insurance regulations. We asked for another room and the night clerk stated that they had no rooms available. We were informed that we were not allowed to have a roll away bed or any other pillows and blankets. The night clerk stated that the sofas were on back order for two years now. The room was filthy and smelled bad but unfortunately we were stuck in this place until morning.

nice room, clean and comfortable. Will stay gain when in the area

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We Enjoyed our stay room was clean,reservation were simple and quick,the price was really reasonable.We will stay there next year again for the MS Jack&Back Charity Bike Ride.I would recommend to anyone to stay.We missed the breakfast, but understand its good.

it would have been nice to know that the pool was closed we picked for the pool this was the longest stay on are week trip .laundry was upstairs and not very clean

THE HOTEL WAS MORE THEN EXPECTED THE HOTEL WAS SUPER CLEAN. THE BREAKFAST WAS GREAT.

Room 1 was comfortable and clean, Room 2 had hair in bathtub and on toilet...gross

Very disappointed and the staff didn't seem to care how our stay was! Pool was closed (chlorine), that happens so we were OK. No cookies available which is a huge reason we like it there. Dirty halls and a breakfast that was just OK...........not what we'd expect from a typical stay at Country Inn and Suites.

We stayed at this hotel on July 15, 2012. The pool had been broken since Memorial Day! Really?

Overall the stay was good. The room was stuffy when we first entered but cooled down quickly. For a few minutes we had cigarette smoke entering the room from somewhere, and I think it was through the a/c unit. The outside window and a/c unit were right next to an exit door and sidewalk where someone might go to smoke. I think some smoke got pulled into the a/c unit. It didn't last long, and after 3-4 minutes I stepped outside to see if someone was outside the window but saw nobody. Location was easy to find, breakfast was a typical continental menu.

The hotel was very clean. The beds were very soft. The hot breakfast was very plentiful with hot biscuits and gravy, moist scrambled eggs, and waffle iron. There was also an ample supply of cereals and juices and milks. The beds were squeaky (which we saw in a review) and the bathrooms were seperate from the room which allowed for more privacy. We were withing walking distance to a McDonalds which my kids liked. The one major disappointment was that the pool was closed for maintenance which upset my 3 kids (and me!). Overall, I was very impressed and would stay there again.

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Room was next to exterior exit door which was noisy. No screw in shower handle so it came off. No screw in the tub drain stopper so it was loose. Other than those issues, room was fine. Breakfast was good.

nice place--but pool was not open at this tim--??end of june?? this is only fault . room was nice, breakfast good , walk to restaurants and right off the highway

Both beds were very squeaky. Bathroom floor could have been cleaner. Breakfast was great!

I was very happy. Breakfast was great! Only wis they had a room available for our return trip.

We originally had a king bed reserved. They asked us upon checkin if we wanted a refrigerator or microwave. We did. Since the king bed rooms don't have them, they conveniently switched are room to 2 queen beds to accomodate us. We were also traveling with 2 small 10lb dogs which the hotel did not charge extra for. They placed us near an exit on the 1st floor to conveniently take the dogs out. Best service I have received while traveling with dogs.

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Stopped on the way to Florida. Excellent room, the only thing that was wrong was the tub drain plug leaked so my wife could not take a tub bath after riding in the car all day. King bed, fresh pillows, very comfortable. Liked it well enought to book it again for our return trip on April 7th.

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Beds were extremely squeaky

This was a nice hotel very close to expressway. You could hear sound from highway. Overall would probably stay again.

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Very nice Hotel with a really great Breakfast. We have a Guilde Dog in Training and the hotel made us feel right at home. We stayed two days and our room was cleaned and taken care of . I would recommend this facility to anyone traveling in the Manchester area.

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We were travelling with a small dog and at arrival was told they were very full and had no pet rooms available. They put us in a room in the back that smelled from smoke and faced the interstate. The noise was so bad we had a hard time sleeping. We were very disappointed as we had stayed there before on our travels north, but will no longer.

Our stay was a very pleasant stay it was maintained very nicely, the staff was very pleasant, the breakfast was a good assortment of foods for breakfast and the person responsible was diligent in keeping everything restocked and clean.

Loved the King room with the feel of three separate rooms. Clean rooms. Great beakfast. Friendly, helpful staff.

Good price, nice room w/microwave, refrigerator. Could have been cleaner (dirt in corners, stained shower,surface tops dirty, dusty.) Great breakfast. Would recommend.

Quiet convenient location. Cleanliness left a little to be desired. Might look for a different hotel on a return trip.

Although the hotel was very convenient and easily accessible from the highway, it is in need of renovation and remodeling. The suite was relatively spacious, but the only way to get air conditioning in both rooms was with a very noisy fan. The hide-a-bed was broken as was the TV remote control. Overall the room was neat and clean, and the staff congenial, but I would not stay there again, unless it was remodeled.

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Das Haus in Manchester war das schlechteste Country Inn & Suites, das wir auf unserer Reise besucht haben ... aber immer noch nicht schlecht ... es gab keinen Kühlschrank, sodass wir unsere Getränke mit Tricks an der Klimaanlage kühlten. Das Frühstück war mal was Besonderes ... es gab keinen Toast, dafür aber Obst und Yoghurt.