Country Inn & Suites By Carlson Columbus Airport East - كولومبوس

Overall very good hotel and staff. No covered drive, so luggage and elderly family got wet in rain. 2 bugs in bathroom. Someone smoked on our floor and stunk up the common ventilation system and a bus load of middle schoolers were put on our floor who ran up and down the hall slamming doors until 11:45 and started again at 5:30am... that room cost $110 a night, we had 2 rooms for 3 nights..hotel was NOT full, thinking that the staff would make better decisions on locating bus load of kids away from adults. Breakfast was blahhhh. We will not be back. Go to the Comfort Inn across the highway!

I really enjoyed my stay there, it was clean, nice staff beautiful pool and the jacuzi was my best friend I am no longer sore from work lol even tho I live in columbus I'm happy I chose the country inn to celebrate my birthday relaxing with my hubby, then the next morning we went down stairs for breakfast and it was delicious I will be booking again soon!

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I picked this hotel because of location and the jacuzzi. After a hard day of work I love nothing more than going and relaxing in the jacuzz, to unstress and relax my sore muscles. First the door to the pool room was in poor working condition and it took me about two minutes and 15 swips of my key card to get in open. Then the jacuzzi was out of service. Later about 1 a.m. I woke up and was thirsty, so I go out to the soda machine put in my money select the water and all I get is change. So now at 1 a.m. I have to walk down to the front desk to get my money refunded. At 5:50 my cell phone alarm goes off, I get up and then look over at the hotel alarm clock watch it turn to the time I set the alarm and nothing. Thank God I didn't rely on the hotel alarm clock. So to sum it up this was a horrible stay at best.

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I thought the staff was very helpful and accommodating. The hotel was clean and the quality of service was provided was good. I would stay again if in the area.

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It was great. Breakfast was excellent. Hotel clean.

Breakfast was very good as was everything with this hotel.

Overall, it was a nice stay. It is southeast of the airport, which is quite out of the way and not close to many landmarks. I confused it with another Country Inn that is much closer to the airport, so please don't make the same mistake I did. I had to meet co-workers at that other Country Inn, so hotel staff offered me a shuttle. That was nice.

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A very enjoyable multiple-days stay. Pleasant personnel, good and abundant food ( including the chocolate chip cookies ), clean room and secure parking. Would stay again.!! Price competitive.

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I had an all day meeting in the area of the hotel, so I stayed for a night before. The hotel service picked me up from the airport, took me my meeting and then picked me up from my meeting to bring me to the airport for my flight out. That is incredible service. The room was fine, clean and comfortable, the lobby nice and again the staff was great. The only negative was the surrounding neighborhood, which being on a main highway, basically did not exist. If you have a car, your OK, if not, there is no walking to a local place for something to eat or drink. Overall, for a short stay, I highly recommend this hotel.

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I needed a hotel with an airport shuttle. I was arriving at the airport late in the evening and departing early the next morning from the airport so I just needed a place to sleep. My plane landed 1+ hours late and I finally was able to call for the shuttle at about 10:50PM and was told the shuttle would arrive in 5-10 minutes. A "Country Inn & Suites" shuttle did arrive in 5 minutes and I got on. When I arrived at the hotel they had no record of my reservation at which time I learned there are TWO CI&S that service the Columbus airport with free shuttles! WTH? I never thought to ask the driver if I was on the correct van and he never asked. I was told that I was not the first to make this mistake. The CI&S shuttle van driver was kind enough to drive me over to the other location which was a God send because when I arrived at the correct CS&I I learned that their shuttle stopped running at 11PM! The next surprise was that the shuttle to the airport doesn't start running until 7AM! I needed to leave at 6:15! After some discussion with the night clerk she agreed to pay for a taxi for me to the airport which cost about $18. Long story short, if you don't have to rely on the airport shuttle late in the evening or early in the morning I think this would be a very good hotel for the price. But, if I have a similar schedule next time I think I will try the other Country Inn & Suites since I saw their shuttle dropping people off at the airport at 6:30AM.

When looking for a hotel, we wanted good, comfortable lodging that had a clean swimming pool and decent food for breakfast. This is what we got and we were completely satisfied. The staff was easy to talk too and very accomodating. Rooms were clean and orderly. The only fault that we found with the hotel is the location being next to a busy highway. Entering the busy road from the hotel was at times challenging.

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Nice clean room.

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I was in town just for one night by myself for business. I had been up since 5 AM and was exhausted so it was refreshing to come in, be instantly greeted, served and given my keys, all in about 5 minutes. My room was very clean and comfortable and the perfect remedy for my need to relax and unwind. Breakfast in the morning was impressive. Lots of choices! Checkout was quick and easy, no mysterious charges on my credit card. I would recommend this to anyone.

Easy to find, close to Gahanna ball field where we were going, very quiet except for the guys in the next room were drunk and loud but I went to front desk and they took care of it right awaay. Next time I will stay there again.

I waited too late to book room closer to my son's college for parents’ weekend so even though the location wasn’t great for me the price was. I went with low expectations but was very pleasantly surprised at the size, cleanliness, amenities (mini fridge & microwave) & comfort of the room. I definitely recommend this property.

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My husband had a 6 AM surgery at mount Carmel east. This hotel is about a half mile away from hospital . We came up the night before and relaxed in the pool and hot tub. many restaurants nearby. best choise to stay out of morning rush hour as we live 2 hours away.

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It was a decent hotel. We did change rooms - the first room had a spot on the mattress - I don't think it was a bed bug spot, but didn't want to take a chance. It also looked like the room had not been vacuumed. The staff was very accomodating and helpful. Was a nice hotel for the price.

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The hotel was great! It is a little difficult to get out of if you need to head west, but there are ways around that. I have stayed at your sister hotel near the airport and can say it was not a good stay. I will definately use this location again.

Staff was nice and very helpful, room was clean and comfortable, breakfast was well stocked and tasty. Definitely will stay here again

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I picked this hotel as it was close to the airport but the person working that night did not give me accurate diredtions and I had problems getting to the airport parking lot.

Everything was excellent,but the breakfast could've been a little hotter!

Employees were polite and helpful. Breakfast was amazing - hot and plentiful.

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The staff was extremely courteous and the hotel very nice and clean. The hotel location was convenient to the freeways, which enabled you to get around to places easily.

We had a fine time. The pool was clean, breakfast was decent, the room was small but adequate. Centrally located to COSI and very close to Polaris Mall. Would stay again.

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Very clean hotel...excellent staff...yummy breakfast!!!

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We loved our stay. Very comfortable.

Very nice large room with well equip kitchen. My only complaint was the bed. No mattress pad, sheets were too small sliding off the bed every time I moved.Used points for one night and stayed 2,it was a bargain at 7500 points. The breakfast was very skimpy.

Traveling most of my life, I'm 59, best place I've ever stayed... for the price. It had everything I needed... fridge, microwave, good bed and T.V., and lots of room. At that price... no other could compare. Thank you very much!!!

I travel for business and this was a business trip. The hotel was nice and clean. The bedroom was nice and large for business at the desk. The breakfast was nice and good. The surroundings outside were quiet. The main road out front is busy with traffic but it is one of the main roads in the area. This is the only small inconvience. I would recommend this stay to anyone. I will be going back to this hotel in the future.

They are not near the airport and they do not provide complimentary airport service as advertised. Very poor customer service.