Best Western Plus Pepper Tree Inn - سانتا باربارا

Made a road trip to San Barbara, needed a place to stay and this place had good rates. The good was the room had comfy beds, The mini fridge was a nice touch that we used, the pool was nice, and the staff was nice and helped with local info and early room access. Location was great, and we got to the marina in like 10m from leaving the hotel. The bad was the room was a bit small, but worked, and the hot tube seemed to shut down as if a circuit breaker kicks and you can't restart it even with the switch on the wall. Someone had to come out from the office and reset it from the electrical room a few times. Despite this, I am still giving it a full 5.. but they should look into that hot tub.

Great mid-priced lodging, in convenient locale. Will stay there again on my trips to SB.

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Overall not bad for the price.

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Awesome

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It's an older hotel, but was so clean. The staff is very friendly. All things in the room are complimentary such as bottled water, fresh fruit, cookies, & coffee. We even had bathrobes! Lovely grounds.

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The hotel is one that "grows on you"...rooms are small and seem difficult to maneuver at first, but the hotel provides many extra amenities to make up for the tiny rooms. Location is a bit off the tourity traffic, which can be a good thing. Does not take long to get into it again; plus there are many shops and restauraunts available..also is near mission. Would have been happier if, in anticipation of a driveway resufacing project, managers placed us away from the action. Our friends had to move due to horrible aspphalt odor. Also....know that there is no elevator!!!! Hotel.com should have that warning in block letters.

accomodating, welcoming, will definately recommend to another

We loved the hotel. We just needed one night but after getting our room on the 2nd story overlooking the courtyard, we thought it would be a really nice, cost effective way to hang for a couple of days in Santa Barbara. The folks at the check in were very nice, the bed was fantastic and everything was very clean. We recoomend it.

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I kept trying to find something 'wrong' with this hotel. There was nothing really. The rooms were dated but the linens were kept up today, the soaps and shampoos were nice. The staff was very helpful. The location isn't great, but it's not a bad neighborhood. Our stay was fine it was just really overpriced.

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We just recently spent 10 days in California travelling the coast. We stayed in 5 separate hotels, and this was by far the worst hotel and at the same time the most expensive. Gross green carpets and worn old bathrooms, I paid Hotel prices for but got low grade Motel type ammenities... Not recommended

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iT WAS GREAT

In the middle of Santa Barbara. A really pleasant hotel, nothing fancy but clean, very comfortable and beautiful landscaping.

The room was very small ad musty and most definitely overpriced

Very comfortable Loved being able to keep our dog in room with us.

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Wish we could have stayed longer. The room was very clean. The beds were very comfortable, very soft sheets, plenty of pillows. House keeping came very quickly after our request for extra shampoo etc and gave us plenty! Would definitely stay again.

Really lovely tasteful hotel. Comfy rooms, super clean and fresh. A little more expensive than the Motel 6 world, but a LOT nicer.

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Very clean rooms, close to must-see sights and kid-friendly!

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It's so nice surrounding shopping center and restaurants . Great hotel good location

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I did not know this, but the room was right on State St. The windows are single paned, so I could hear the street noise, which was not that big of a deal. However, during the day, they were doing some kind of construction work and I could hear the loud chain saw noise the whole afternoon. It was very unpleasant. Also, there is no vent in the bathroom - just windows.

We had stayed at the hotel 1 week prior but did not have reservations. We were upgraded to a suite by the hotel clerk and we thought the room was very nice and spacious, the bathroom was clean, the king bed was very comfortable. Our reservation through Hotels.com was for 2 rooms with 2 adults each. I completed the online form indicating who the reservations would be for. My husband and I had no problem checking in but no thought of upgrading was mentioned. When my in-laws checked in they were told there was not a reservation in their name. A few minutes later the clerk found the reservation. In our room, the toilet would barely flush and it took 2-3 times to flush.The bathtub enamel was chipping off. The bed was not as comfortable as the bed in the upgraded suite from the prior week.

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Great little hotel, nearby restaurant is great for lunch or breakfast. Only concern, TV seemed less that sharp and bright. Great service at the office.

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This is a very cute little place. Very convenient.

The room was convenient to parking area and the swimming pool. It did need some maintenance, i.e. the toilet leaked and left water on the floor.

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I know people are always looking to stay by the beach or have an ocean view, but I would advise to forgoe all that and stay here. Its an increadiable cozy place and closer than you think to all the action and the beach. Believe me, I live in Santa Barbara and only stayed here with my sisters when they visited. You avoid all the over-rated prices and the crowds and you get a great location, great rooms, great service, and a lovely courtyard with two pools and two hot tubs. I love this place! Stay here!

Me and my Husband stayed her for one night the Hotel itself is very quaint. Our room was nice we loved the patio. The only thing that was so so was the mattress was a little hard for me. But other than that would stay there again.

Don't really stay at Best Westerns very often. This one was nicer than any I remember. Definitely an older hotel, but has been well maintained and kept clean.