Hard Rock Hotel Chicago - شيكاغو

I had a great stay, Easy to get to everything I wanted to see. Worth the price!

bathroom was dirty

Very happy with the value for the price and the location was great. My room was hot when I checked in and then the next day when I came back in after maid service, the AC was off and room was hot again. But it cools down pretty quickly.

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We spent 2 nights at the Hard Rock Hotel while in Chicago to see 2 concerts. We enjoyed the location, as it is close to Millennium Park and within walking distance of Navy Pier. The staff was very helpful and the dining options in the area were pretty good. Late night dining was kind of limited, but the front desk helped with ideas! We will definitely stay here again!

The beds were very comfortable!

Totally fine room. Bit annoyed about paying $50 for parking and $19 for wifi

The location is perfect & the staff are very helpful. We stayed along with a group of friends & were disappointed on how small our room was compared to the others. Also, one of them had a bath tub in their bathroom, which we did not. Our shower had mold in the grout. Also, our friends had a glass cups for water etc in their rooms, but we did not. Our air conditioning was broke in ours & the windows are not easy to get open. Also, please be aware that if you touch or move anything from their stock including the refridgerator, you will be charged. I think they should have a different system for the refridgerator. I moved their water to put my own beverage in & was charged. I did not drink any of their stock. However, summing it up, the beds were very comfortable & you can't beat the location!

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no problems . that is all that matters .

This hotel is amazing. It's right on michigan avenue so you're a few blocks away from amazing shopping and you're close to millennium park. The staff were nice. The hotel was really clean and stylish. this is my hotel of choice in chicago.

Nice hotel, good location. Noisy at times, but this is expected. Great service, friendly and pleasant. Breakfast could be much better; restricted choice, cold food, little space.

Extremely Clean, BEst Location, Nice Food. Excellent choice in Chicago !!

Great bed, thermostat was broke, magnify mirror fell out of wall leaving hole and wires showing, the theme of the hotel was dark, however there was no no optionto brighten any part of the room or bathroom up.. made getting ready a little frustrating. great neighborhood. Room service for bucket of ice took 20+ minutes. Decent stay, not worth the price though.

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Room was great, in the heart of downtown. Very friendly staff. Easy to get to trains and buses. Would stay again.

The hotel was right in the heart of everything we wanted to do, the staff was above and beyond friendly, and they let us check in early to help out with our itinerary!

they need to up their game- just an average hotel except ac was broken and beds were very uncomfortable

Stayed on 19th floor. Lots of street noise almost all day long. Lots of honking and sirens.

Your description of the type of hotel room we would be getting was far from accurate. The room was cramped and all the TV services you stated were not available, such as premium tv channels, free movie channels, video game console, etc. These things were important to me because I had volunteered to keep my 3 grandchildren (ages 8, 5 & 5) in my hotel room for an evening while their parents enjoyed some Chicago night life. It was rather difficult to entertain them without the services I was counting on.

Employees were helpful, courteous and accommodating. I enjoyed my stay.

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2nd time there in 2 years,... Top notch!!!!,... Except they need a decent restaurant out other than that Low quality Chucks Manufact.

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Everything was great for the most part - I only have a couple of comments. The parking rate of $50/night was entirely too high for someone staying in the hotel for several nights. I attended a conference at the Fairmont Hotel - the room rate at the Hard Rock was better, so I decided to stay with you. However, by the time I added $50/night for parking - it didn't make any sense. I could have stayed at the Fairmont and been in the same place as my meetings. The Fairmont parking rate was $30/night for conference attendees. The phone in my room was nonfunctional which was a bit of an inconvenience and there were no snacks in the room. I noticed the other rooms had a tray of snacks.

Great location for a starting point. Within walking distance of many attractions and transportation. The staff was very helpful and accomodating. The price was great. Only complaint was the room was not up to date, especially the bathroom was in need of some repair. But we were comfortable.

This was possibly the worst hotel I've stayed in. The rooms are not individually climate controlled, so the open window functioned as the AC. The hotel is not well maintained and on the "dumpy" side. The room is made to look hip, but comfort is sacrificed. The hotel staff was nice and the gym was good.

Room was boring and bland in decor, 3 lights didn't work at all, bathroom sink handle was broken, was not impressed.

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Great location and service.

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Breakfast room service was HORRIBLE!!!!!! EVERYTHING else was GREAT!

The service was excellent. Staff was nice, my room service was prompt. The hotel maintenance needs help. Wet carpet in front of the bathroom floor. Rotting wood at the base of the bathroom door, poorly functioning toilet and sink. I will not be back to this hotel.

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I took my two daughters to Chicago for 4 days and the Hard Rock was a great place to stay. The location is great - loved being close to Millennium Park! My kids are still talking about the wonderful front desk staff!

Everything was perfect! Just be careful using the wifi when u purchase it...

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Didn't like the $50 Valet charge ,Expensive mini bar with warm drinks, No vending machines ,No ice machine on floor and they ran out if roll away beds ....

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Loved everything about it, my room, the view, where it's located and the friendly staff. Something really nice was that the bathroom also had a big window with a great view, very relaxing for bubble baths

Had a great stay at the Hard Rock! Had a great view of the city and the staff was great. The mini bar condiments were a tad expensive better off buying your own booze, other than that everything was great will book with them again!

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Good value,well located hotelStaff friendly and helpful Restaurant and bars in hotel are a bit expensive but a lot of bars and eating places nearbyWe would stay here next timw we visit Chicago

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