Renaissance Chicago O'Hare Suites Hotel - شيكاغو

This is the most convenient hotel and large suite room. It is close to the Cumberland train...close to Dominicks for groceries ... and RELAXING with Awesome beds! There's a small frig and GREAT pool and Jacuzzi! !! Awesome accessibility for the handicapped as well!! We love staying there!!!

Great service, nice rooms but the restaurant prices were outrageous however, overall a good experience.

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This hotel was just what we needed after a long nights drive from Minnesota. The beds were comfortable and the room was in great condition. Huge shower! The train is very close for easy access downtown and you can't hear it from inside the hotel. Would stay here again in a heartbeat!!!(:

Great Hotel except that parking was expensive. Parking could be free at a hotel like that.

Great Hotel will stay here again!

Excellent service from the staff.

This hotel was amazing! My children loved it and so did we. Staff was very friendly and helpful. We will be back again. Keep up the great work.

I got a great rate through the hotels.com app so I went here. It was all looked very nice. The room looked great and the shower was cool. The bed was comfortable. The only issue I had was the room smelled like body odor kind of bad. Well, the breakfast was expensive but then, I think every hotel has that issue.

Expensive parking, great staff, very helpful. The room was very large, the bathroom was lovely, great room. But there also was no surrounding stores in walking distance. The room service was very fast as well as good food, there is a Starbucks downstairs.

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The hotel room was huge and we had breakfast included and it was very good! Omelette bar waffles pancakes fresh fruit..and more. Paying $24 for parking is strange seeing that its not really a busy area like downtown and there isn't another option to park anywhere even close..but other than that it was a great getaway!

It was very Nice. I will go again one day.

Overall hotel was nice. Location was convient. Hotel was clean and nice. Staff was wonderful. Only problems we didn't like was that our sofa bed did not have sheets and that we had to pay to park at the hotel. We had a nice stay though and are likely to return again if we are in the area.

It was a nice hotel, very clean & had a well designed waiting area in the lobby. The only thing that bothered us was the $25 parking fee. Based on location, I would think it should have its own parking lot, not a pay & park garage. Also, both bathroom doors did not lock so our kids would go in and out of the bathroom while occupied. Overall, the hotel was nice for the price we paid.

Overall, this is a very nice hotel. The room is clean and well maintained. We had some problem with the parking ticket but the service staff were nice and helped us figure it out. The only problem is that the couch is not very comfortable if you want to use it as a bed for sleep.

we ere very comfortable. staff was very good.

My family's stay at this location was very comfortable. The breakfast is excellent, service was great, and the location was very convenient in relation to the Allstate Arena -- where we were attending an event for the weekend. Recommended.

A little expensive cause of parking for the 4 days I was there but all in all it was a great trip hotel was awesome definitely would be wanting to go back to that hotel again

Having Fun with 4 Friends in 2 rooms

Great hotel can't think of anything wrong with it except for parking. I would suggest trying to find parking on Delphia Ave. We did this and saved big bucks. There is a grocery store within walking distance which is nice. It is a bit of a drive to any of the Chicago attractions so if you're not driving this may not be the hotel for you. Way nicer than I expected for the price. Overall a great experience. Even had a mini fridge in our room!

The service from the front desk to room service is always impeccable at the Renaissance, but the room is lacking in cleanliness. The couch was dirty as was the carpeting. Even the two tables in the middle of the floor in front of the couch were not clean. Sad to see a once beautiful hotel already run down.

Comfortable.

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My experience at this hotel was below average, but this had more to do with the staff and general attitude of the hotel management, rather than the facility itself. However, I was greeted by a rude woman who when I asked to check in stared blankly back at me. Then, She says "Alright." and types something into her computer. This takes five minutes, and the room had already been reserved and paid for. Then she hands me a badge that had been sitting in front of her the entire time. I then asked if it was a smoking room, and she went on a condescending rant about the hotels no smoking policy and their "commitment to bettering the environment for it's customers." I acknowledged this and went up to my room. But not before spending $25 to park my car in the adjacent garage for one night. This is the only parking available at the hotel. My room was furnished nicely and had all the amenities. It was also very clean. Again, the list of things I liked is short. The wifi service offered by the hotel costs an absurd amount. There was a bottled water on the desk with a tag labeled "Thirsty? $4" Although I've grown up with well water most of my life and consider drinking water from the tap perfectly normal, the management was not satisfied to simply offer tap water. Also the bar was run by a lazy young woman, and again, I felt overcharged. In summary, I was treated more like a rube than a customer here, and was offered nothing more than the absolute bare-minimum without additional costs.

The king size bed was amazing.

Great hotel but I wish it were closer to downtown.

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I would stay again. It may not be downtown chicago, but it was very easy to get there! One train ride. The room was wonderful and my housekeeper was GREAT!!!!!. Front desk was very helpful. Metro is right across the street and 24hours. The gym was great! The pool was great!! Perfect for me and Starbucks in the building!!

The hotel was beautiful inside and very comfortable. All the staff were very helpful and willing to do anything to make your stay enjoyable. Would definitely stay there again.

Hotel facilities & room were 1st rate BUT extra $XX per night for parking should be disclosed or included in room rate.

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Renaissance Hotel surely made me feel relaxed and comfortable.

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Trenendous room for the price! The room much better than expected, and we expected great!

Booked this room on hotels.com for a very reasonable rate. The beds were comfortable and the room was very nice.Two LCD TV'S with a fudge and separate living room space was what I needed. If you are staying for the weekend don't pay for parking at all. The hotel shares the business complex with two companies that are actually closed on the weekends so you can park for free and they will not tow your car. Hotel parking charges $22 a night so save that money. Great stay also had no issues with noises. Highly recommend this place.

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Would do again. Older hotel, but great service and glad I choose to include breakfast!

your pillows are very uncomfortable thus making for a very unrestful sleep.

Was not happy with extra charges! Wifi was extra and parking was extra

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This was a very comfortable hotel, very clean and everything like-new. The staff was great. We ended up eating almost all of our meals in the hotel restaurant (well, one night we ordered room service - even better) because it was so convenient and the food was so tasty. Excellent selection, for about the price of a nice restaurant off-site. Very nice place to stay. It was right next to the expressway, but we didn't hear any highway noise at all. We found it for a good price online, but we did have to pay for parking ($24/day) and internet ($12.95). We had done extensive looking online, and it's nearly impossible to find either of those for free in the Chicago area. Would recommend this hotel!

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