Heritage Inn Express Rocklin - روكلين

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لم يترك هذا النزيل تعليقًا.

Very close to I-80 eastbound (like 200 feet). Plenty of parking. Good outdoor lighting. Friendly staff. A few long-term residents on the first floor, but they were all friendly. Room was okay. King bed, nice bathroom, two TV's (?), two lamps had NO bulbs, air-conditioner was poorly operational-wise. Nice blackout curtains. No security problems at all. Breakfast was waffles, toast, English muffins, oatmeal, dry cereal, fruit, milk, tea, coffee, apple and orange juice. Nice, clean dining room with big tv. Pool was nice and clean. Nearby (walking distance) were a Denny's, Arby's, Taco Bell, a liquor store. Very good value.

Will not ever go there again....

Met my expectations for an overnight stay as I was traveling to my destination. Clean Room and Safe Location.

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STAY AWAY FROM THIS PLACE We booked a room for 2 nights. As soon as I walked into the lobby I knew there was something not right with this place. The place reeked of stale cigarette smoke and some other smell just as offensive. The girl at the front desk was helping what I later learned was one of their “long term” residence. This guy was so stoned I don’t know how he could stand. The room was small and smelly. The sink in the bathroom was plugged up and the towels were ripped and frayed. The carpet was pulled up in places and the lid for the toilet was gone. They replaced it with a piece of fiber board. I didn’t dare lay on the bed, so to say the least we left and didn’t even spend 1 night there.

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The hotel could use a little remolding the staff was very good so for one night it's was ok

The rooms look uninviting, bare walls. The bed was too hard and screechy. The breakfast is until 9 and they won't let you in at 8:55. But location is good and the price isn't expensive.

The management was not great, even though we told them about the broken bed(broken spring and hole)there was no action. It was embarrassing that they do business but there was a problem on their facility. First time we saw a hotel it was like that.

لم يترك هذا النزيل تعليقًا.

لم يترك هذا النزيل تعليقًا.

لم يترك هذا النزيل تعليقًا.

لم يترك هذا النزيل تعليقًا.

The first problem we encountered, is that the hotel is set back in from the street and very difficult to locate. Upon checking in and going to our room, it was like a meat locker, very cold. Turned on the heat, but only got cold air for some time. When the heat did finally arrive, the thermostat did not work on the heater, so you had to turn off the heater completely, once the icicles melted. When you sat on the bed you settled about two feet into the mattress. Needs to be replaced. They offered breakfast in the lobby from 6:30 am to 9:30 am. Sleep in, you will be better off. Would not care to stay there again.

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It was not at all what I expected. I chose this particular hotel because I needed a place in that area and it was the only one with a hot tub. But it didn't matter because the hot tub was not working and the hotel staff didn't know why nor did they care. None of the staff that I spoke with seemed to understand what good customer service or good public relations were. On top of that, I thought check in was at 2:00p.m. but they said it was at 3:00p.m. and they couldn't do anything about letting me check in an hour earlier with not apology for the inconvenience. There was just no sense of trying to accomodate the customer...then the lack of the hot tub again with no explanation or apology for the inconvenience.

لم يترك هذا النزيل تعليقًا.

لم يترك هذا النزيل تعليقًا.

This was my second time here. And everything is great except the smokers who all hang out by the door to the parking lot. So much smoke it comes back into the hallway and lobby.

Beware, the inexpensive on-line rates do not include the microwave or the refrigerator. Noisy, next to the freeway. if you're looking for a quick in & out without a spouse this is okay.

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لم يترك هذا النزيل تعليقًا.

I was very suprised to find my self in the middle of a a hard core dopper hang out. In never saw more waisted people in my life. We had blood an who knows what else on the walls in our room. Someone even fixed a broken chair in the room by stuffing an old bloody dope sack in the broken part. I ran out of that place a day early and didnt say a word. It was as bad as it gets...

did not like breakfast. At first we did not get the room I asked for. So I went right to lobby. The girl said they are booked up. A young standing by her said let me look. He find just what I wanted. room was great.

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The Hotels walls are way to thin, you hear every door that shuts, every foot step, but most importantly the beds are "horrible" I had to be moved from my 1st room, because the springs were coming through the bed. My second room almost the same thing, but beds need to be replaced.

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ALTHOUGH THE ROOMS WERE NOT TOP OF THE LINE QUALITY. THEY WERE CLEAN AND SPACIOUS. THEY OFFERED CONTINENTAL BREAKFAST AND THE STAFF WAS FRIENDLY. WE WILL CONTENT ENOUGH TO RETURN.

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not so good. no tv remote in room and tried to call front desk but phone did not work. housekeeping doesnt seem to understand the do not disturb sign and continued to try to enter room while i was in the bathroom. The staff not very professional, could not distinguish staff from hotel guests. Most likely would not return. Would pay more for a hotel stay with staff that is more professional.

The people at front desk very polite and helpful. Our room was very clean and air conditioner worked great. I found the bed not that comfortable, thought I had read they had memory foam mattresses. Other then that, we enjoyed our stay.

not too bad...compare another room, the thing is may be if can change the bedding stuff .

It was o.k. Pets allowed-which I do not prefer! Not the cleanest place.

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Bedspread a little "tired" looking. Very noisey at night with people getting off elevator and talking loudly walking down hall. "Breakfast" choices a little disappointing.

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Room was clean and affordable. Very noisy due to the pool being open and used after 10pm. Reserved a king bed but got two queens and wasn't informed at check in.

needed to change room because air wasn't working and requested king size and got 2 queens

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The iron did not work in the room. Front desk had me go get one from them. They wouldn't bring it to me. The mattress in the room, we could feel the springs in the bed. Their continental breakfast they offered would have been OK but the toaste they had didn't work. Had to use the microwave to heat frozen waffles and English muffins. WILL NEVER STAY THERE AGAIN!!!!!!!!

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Room was fine. Breakfast was a bit lacking and the lobby and elevators were dirty.

everytime again,

Excellent expirience

The Hotel was very nice. We only needed it for sleeping and it was comfortable.

Nice place. Would stay again.

Didn't get to use the pool, but everything else was fine