El Establo Mountain Hotel - مونتيفيردي

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Wonderful! The grounds are amazing, staff was helpful and professional. Night hike and zip lines were great!

The property was beautiful and had its own reserve with hiking trails, unfortunately it is spread out over a steep hillside and had very poor parking at the facilities. If you wanted to wait for the shuttle you would be okay but we were in the farthest building at the top of the property and had a rental car. Room was nice and bathroom was outstanding. Breakfast was included but you had to pay $2 extra if you wanted pancakes, or an omlet. These were included at the 3 other places we stayed on our 11 day journey across Costa Rica.

We loved El Establo and felt very comfortable and safe on the property. The only problem we encountered was the cost of the children. When most properties charge an average of $35 for kids above 12. El Establo charged $50 for kids above 9. Maybe this differs depending upon season, yet we were disappointed in that we did not catch this fact early on. Overall the breakfast brunch was excellent. The staff was very kind.

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Several things. This hotel is very large with numerous buildings.We stayed at the top of the resort (900 level). While the views are fantastic, it is a mile to the bottom of the mountain. The complimentary shuttle is convenient but you need to plan on 20 minutes for the shuttle to get to the top if your room is there and then all the way down. Final thing, the lights in the corridor are extremely bright and there is a large window above each room door. A lot of light comes into the rooms at night.

An expensive hotel but a great disappointment. We were three in the room but they gave us only two towels every day. When we showered one after the other, the hot water finished in the middle! The promised Wi Fi was working only in the Reception. The breakfast was bad. No butter! And very poor variety of foods. Their supreme Resturant serves vey poor food for a lot of money.

Excellent service and amenities.Great locationt. The hotel offer zip line, night tours, etc. One of the best hotel options in Monteverde.

Very helpful staff. Beautiful grounds close to attractions. Would definitely stay there again.

The rooms at El Establo are larger by far than most New York City studio apartments. Ours, and did all the others, featured spectacular views across the Gulf of Colorado and the mountains of the pennisula to its west. Others have commented that noise from the hallways bleeds into the sleeping rooms. It's true but it's not terrible. And they sound can be reduced by closing ventilation louvers. The noise was infrequent during our stay; we may not have even noticed had it not been pointed out by others. The grounds follow the rather steep slope of the mountain on which they are laid out. Vans are provided to ferry one up and down. This served us well when we wanted to explore the top of the mountain, a nature reserve with well maintained trails, or pop up to one of the two pools (the other was just out our front foo) or the fancier of the two restaurants. Apart from the resort's various buildings, the setting is remarkable. During our three days there we spotted three rainbows and were simultaneously warmed by the tropical sun and cooled by the mountain breezes.

This is a nice, memorable hotel. Major pluses are the great views, hiking trails and ziplines, nature guides, and on-site restaurants. The one major downside is that the staff can be overwhelmed by the large number of guests. As a result, the service is uneven and shoddy at times.

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The hotel room was very noisy. You could hear every one as they passed by in the hallways (especially rolling suitcases). Poor ventilation: no airconditioners, the only windows that would open were in the bathroom that connected to the common hallways. No windows or doors to the outside with screens. No ceiling fans or anything.

We had a great stay at El Establo. The staff were very helpful and the room was clean and comfortable. However, on our last night we ate in the restaurant. It was over priced and possibly the worst meal I have ever ordered. In saying that, the cocktails were great. happy hour is a must do!

When we first arrived we were put in a room all the way up the mountain with the wrong bed size. We were immediately switched to a beautiful room on a lower level. The service was wonderful when they were there but the front desk closes at 10 P.M. and there was no one around anywhere to accomodate any needs after ten until early morning. The man at the front desk was working very hard and was very nice but he was alone so it was difficult to accomodate everyones needs. It would have been great if breakfast started earlier (like all the other hotels we stayed at). Tours start early and the breakfast (although delicious) opened a few minutes before we were supposed to be picked up.

Pros- great location, clean spacious rooms with beautiful views. Mountain lodge feel. zip line at top of property! Cons - rooms have lack of attention to detail, thick uncomfortable pillows, shower has no light in it so dark, bare bones service from staff. No wifi in rooms. Overall a comfortable place without the "extras"

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Excellent service. Beautiful room. Great for families

we are retired Australians travelling the world, we have stayed in around 40 hotels this year alone. This El Establo was the worst place we have stayed. Apart from the noise, appliances not working, poor food and no coffee/tea making machine in room as promised in the brochure. When it came to sleeping, I pulled the top pillow from bed to find 5 BABY RODENTS curled up in the bed. We did not stay the intended 3 nights and the manager who was to speak with us in the morning was unavailable. They have ignored our communications to them and I imagine they are hoping we will go back to Australia and forget all about it, this was not a cheap hotel.

The hotel rooms were in a loud and had a large stone corridor/hallways where you could hear anyone and everything at all times of the day and night. You had to leave doors to outside closed as there were no screens on the doors to open them without letting insects in. There was no internet in the rooms and no service to get your luggage to or from your room, which was made difficult by the very spread out nature of the facility, not to mention the extreme steepness of the resort from back to front between the various buildings. You needed a car to get anywhere on the property unless you are in the front rooms. Rooms were very sterile and bland. This hotel was not worth what we paid. There are too many other options in this wonderful city from what we saw. This was not the place to be.

What a spectacular location - the property is set on a huge hill. Which is a gift and a curse - more on this in a bit. The Hotel is located in the town of Santa Elena - from which you get access to the myriad of activities focused on the Costa Rica Cloud Forests. We were able to stay for one day out of our week in Costa Rica and that was not enough. Though we did fill the time: The hotel offers its own zip-lining adventure - a lot of fun, run by a professional team that made the adventure really enjoyable. They took care with the participants that were a little wary. For the more adventurous, they made it worth while. Ronny and the team did a fantastic job. The team also took photos and videos of us zip lining -- so we could concentrate on the activity!. The property offers a night walk through the forests - with the hope that you get to see flora/fauna that comes out just after dusk. We were luck enough to spot several species of birds, lizards, frogs and insects. Spectacular night skies! So dark out there that the skies lit up with the stars. We were able to enjoy the spa - great massages! - and the pool. The restaurant on the hotel property, the Laggus was very good. We had an excellent dinner and the wine list (while limited) was good too. The service was impeccable, friendly and attentive. The rooms were rustic - but large. All the amenities for a modern hotel were provided. Lock safe was primitive - but functional. The accommodations had a "rustic lodge" feel and the beds were comfortable. I spent a good amount of time on the balcony in a rocking chair - great views, clean air, big skies and the sounds of the forest. what more would you ask for. The rooms could have been a little more plush - but we did not mind since we were there for only one night. If staying longer, would certainly be looking for more for the price. The buffet breakfast, while plentiful, was a little basic. Okay - the hill curse. The property is spread out across a steep hill - s

We stayed at suit 301 and it was an old room with floor carpets and torn blue curtains. The 2nd floor stairs were slippery and we numbed our head in the triangle like ceiling twice. The bathroom and toilets are ventilated to the public corridor using a high window you can't close. The hotel is trying to be first class but it won't make it with these old rooms, as big as they are (and they are spacious).

Hotel El Establo sits magnificently on the mountain hilltop. The setting is wonderful. The drive to the hotel is unbelievable. Looks beautiful from the outside, but now the interior details. The welcome mat was rude. The hotel is spread out, so walking to pool or restaurants was tough. If you have a rental car as we did, that helps. Parking is limited. The pre-scheduled tours will pick you up from the hotel for a day of fun. We opted to drive ourselves. The morning zip-lining tour, which is a "must do", does not return you to the hotel until after check out times and asking for an hour or two late check out seems to be a problem unlike most hotels in the states. A quick shower after the tour would have been nice. One night stay in Monte Verde is all you need to see it all. Love the area. We stayed in a beautiful deluxe room at the very top of the mountain. The views were spectacular, but the walls were paper thin. We could hear both neighbors easily and they were not being out of the ordinary...just laughing and talking at normal tones. The breakfast buffet was really good and the hostess provided excellent service.

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I would not recommend staying at this hotel. The view is fantastic and that is it. The room's walls were so thin we could hear every noise that our neighbors were making from bathroom to sleeping to conversation. This made us very uncomfortable. The food and breakfast reminded us of an elementary school cafeteria.

Modern facility and clean, but terrible service. A former cattle farm, they treat guests like cattle, complete with branding! Must wear a plastic wrist band on property. No coffee in room. No internet service except in lobby and super expensive. Claimed room service, but no menus in rooms. Cannot direct dial calls from room phones. Huge property, but front desk and switchboard not open 24 hours. Buses full of tourists at breakfast and dinner buffets, creating stampedes. Should open earlier for breakfast for guests leaving on 7am tours, but despite food and staff ready, refused to serve us early. Workmen using power tools, hammering, and yelling all day near our room. Shouldn't put guests in buildings undergoing rennovation. Owners need to hire a Disney executive who knows something about guest relations to manage this property properly!

Beautiful hotel in an excellent location (easy walk from a couple bakeries and restaurants; 15-20 minute walk from 'town') in Monteverde. The tour desk couldn't have been more helpful; the room was beautiful and overlooked the hillside, the mountains, and sunset; comfortable bed. It was a great experience - we would definitely recommend.

I made the reservations without knowing much about this hotel so I was a little concerned. But what a great place. Great location, great room and friendly people. The concierge was so helpful in planning excursions and dinner suggestions.

This hotel looks very nice upon arrival - the building structure, exterior, and lobby are all very nice. Upon entering our room - everything is clean, carpet and tile were clean. However, the bathroom was outdated - stuck in the 90's look, and also there were glass panes/windows in the bathroom that exposed the room to the interior of the hotel that were not 'closeable', so we could hear everything in the hallways throughout the night. It was especially bothersome when the weather was windy because it would cause the bathroom and room door to make noises that seemed as if someone was knocking the entire night.

We stayed here based on the great reviews on Hotels.com. What we didn't expect is that it's a compound. Nothing is close. You need the shuttle van to get anywhere. One side of the hotel is underground giving it a prison feeling. The bathrooms all have small windows in the hallway which means that you hear everyone's business. Not great. While it was clean, it was way too big and spread out for my taste. Very impersonal. I don't recommend it.

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Overall we recommend this hotel, although we do have some constructive feedback for them or information for anyone considering a stay with them. First, you definitely have to give credit to how nice the rooms and resort area are in general. The beds were very comfortable and we were extremely happy to have such a relaxing place to return to after long day hikes and the other activites we did each day. The resort itself is huge; it includes 2 pools, tennis/basketball courts, 2 restaraunts, spa, and its own canopy/zip-line area and hiking trails. These alone easily explain the 4-star status, and make it a destination that is comfortable for a family or anyone not wanting to be too adventurous and explore outside of the hotel. The zip-line/canopy tour and night walk were very reasonable priced -- we paid $45 each (student price) for both combined. Where we would offer criticism is with the service and staff. We definitely encountered a few very helpful staff, although many were much the opposite and didn't offer much of any advice about hotel amenities, activities to do in the area, and/or other things to see. We stayed at 2 other hotels on our trip to Costa Rica, and this hotel had the worst service. When we asked about transportation to Monteverde Reserve, the staff member who was helping us had no advice -- there was no shuttle, it's a 3 mile walk (which we did!), and otherwise your option is taxi. To follow on these poitns, on our whole trip we felt exceptionally welcome and had great interactions with everyone...but it was less so at this hotel. We definitely felt that their focus was on volume, and less-so on customer satisfaction. Also, it's nit-picking, but some of the charges we considered unreasonable -- i.e. charging for security box usage in the room ($35 USD), charging for wifi (per 30 min session), and the cafeteria feel (but high prices) of their primary restaraunt. At the room price and 4-star status of this hotel, many of these things should have b

Muy bonito limpio con vistas maravillosas un lugar muy padre .Solo les falta internet en las habitaciones

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Excelente hotel y servicio

El hotel esta exceletemente situado debe mejorar mas en la atencion al cliente en Servicio de Restaurante y en la callida del desayuno mas variedad en el bufett . Debe tener mas accesoa Wi Fi En relacion con la ubicacion es excelente y el servicio lo recomiendo.

Molto piacevole, possibilità di stare tranquilli, nello stesso tempo vicino alle principali attrazioni del luogo. Staff competente , in modo particolare fantastico il personale per organizzare tour

Excelente atención, rapidez en check in y check out, buena comida, en general excelente.

No hay palabras para describir el gusto con el que hacen las cosas.... Una experiencia extraordinaria

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Hermoso lugar muy bien ubicado, excelente servicio, excelente comida, la habitación estaba impecable, no nos gusto mucho ciertos muebles de la habitación pero por lo demás fue fabuloso.

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Este hotel ha sido uno de los más cómodos en los que hemos estado en Costa Rica. El camino hasta Monteverde necesita de 4x4. Este hotel tiene punto GPS lo que lo hace muy localizable. Lo recomendamos sobre todo por la comodidad de las habitaciones y por la amabilidad de sus trabajadores.

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