Oaks On Market - ملبورن

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Arriving proved a challenge due to a combination of road works and steps up to reception. Hotel was clean and tidy and staff polite and helpful. No strong memories, this could have been any mid range hotel in any city.

The staff were extremely helpful and friendly.The rooms were clean and in good condition. The hotel is in a great location, close to the main centre and to the trams. We would stay thre again.

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This accommodation is very central and accessible to transport. Friendly and helpful staff.

After reading reviews and checking our Oaks' website, was prepared to pay the $20 a day parking fee... However upon checking in was told parking is not onsite (it was down the road) and it would cost an additional $10 to drive in and drive out (each time) you used the parking lot... Lucky for us it was the Easter long weekend and street parking was free (this i found out from using Google - hotel staff were in no hurry to confirm this!).. Another down side - no face washers when we went to our room.. Called reception who advised me they had none and that i should use a hand towel to wash myself !! Quite shocked... And what added to insult was that amazingly the face washers showed up in our room on our last day... Rubbish in the room was not cleaned out... Also noticed pillow case was not changed as i had a bit of make up rub off on one Convenient location - right in the middle of the CBD.. 5 min walk to Crown.. Apart from location, nothing flash

Small uncomfortable and poorly designed rooms. Offers a pool but does not provide towels.

OAKS is situated in the heart of the CBD and close to many attractions. Although I was travelling for business and seeing clients outside of the CBD, I had great access to all freeways and main arteries. In the evening the very close by car park provided secure parking at a good rate per 24hrs. I was also able to safely walk to SOHO, and the theatre district, where cafes and bars were in great numbers. The staff at the OAKS Hotel were outstanding !

I was surprised how large my room standard was. Plently of storage for your clothes to put away. Walking to distance to everything, or to jump on a tram. Internet charges have several different blocks of time to purchase, but phone has steep charges - local call charges apply and calling a cell phone is same as an international charge. The staff was very friendly. Minor complaints, would be the bathroom had very poor light and it would have been extremely nice if the hotel staff could help with taking bags down the stairs at the front door - no ramp. Nice place and perfect fit for the value!

We would recommend with some qualifications. Great for business & sightseeing BUT front bar & restaurant very tired. Very slow pick up of room service dirty crockery & cutlery. Dirty dishes often stayed in corridors for long periods. W ater taps in bath/shower very awkwardly placed & erratic operation. Pool not available during our stay. Internet access in foyer erratic...sticky keys etc. Internet in rooms only available in 2hour blocks

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Have stayed here couple times as good spot, reasonably priced, usually pleasant. But this time - room next to noisy lift, previous client airline passes still on table, something gooey on bedside lamp, tv in bedroom had poor picture quality and rust on bathroom floor looked like bloodstains/faeces. Disappointing experience.

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great kichen ! great quilt !

The Oaks on Market was an excellent place to stay in Melbourne. The staff were always very accomodating and helpful. I arrived at 6am and check in wasn't supposed to be until 2pm, but they had the room ready and allowed me to go straight up. The room was large and comfortable and the location was a short stroll away from all the top inner city spots in Melbourne. I would highly reccomend this hotel if you love comfort and if you love Melbourne!

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I had expected good but got perfect. Only stayed one night, but the room was clean, comfortable, well decorated. Shower and bathroom worked well, I would stay here again if I come back to Melbourne.

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the hotel is probably a block and a half from most things you would want to go to (shops, places to eat, etc) but is great value and very well fitted out. We had no noise problems, had a view of the eureka towers and found the room to be much bigger than expected.

Neighbourhood top class, location and condition of tbe hotel excellent. Enjoyable stay close to eateries , cafes and convenience stores.

Excellent value - we stayed in a one bedroom apartment with great view across Yarra and as far as the ocean. Very clean. A couple of blocks to tram stops on Flinders or Collins Street and an easy walk to CBD, Federation Square, Southbank. Plenty of cafes with excellent coffee close by. Would stay again.

I booked a room through Hotels.com, and when I arrived, Oaks actually arranged a big nice room with river view, I was happy. Then the toilet ceiling happened to leak, I rang reception, and a staff came up and said it was not a huge problem. But I insited to change room, so I got a new room on a higher level, but it was a smaller room with a smaller bed. We were exhausted and thought we would figure this out in the morning - THAT WAS CHRISTMAS EVE! In the morning and negotiated, and Oaks promised to rearrange a larger room with a King size bed. So, we got another new room. But surprisingly, the King size bed they promised was made up byzipping up two single beds togther, and even worse, they did not even apply a mattress protector over, we were sleeping on the trims of the mattress and was hurting and keeping us awake - THAT WAS CHRISTMAS! So I went down AGAIN in the morning, and finally got to talk to the supervisor. When I told her the situation I was in, she blamed housekeeping for not doing proper job as the housekeeping department was not a part of their team. And as I claimed for some sort of make up over and over, she finally agreed to offer us breakfast for the next morning, and that was ALL! I cannot imagine that experience would let me agree Oaks on Market performs as a 4 star hotel, as I am diappointed and would definitely not recommand a stay over there!

BREAKFAST WAS DISSOPOINTINGLY COLD AND FINISHED AT 9.30 AM GENERALLY THE STAFF NOT FRIENDLY

Upon arrival and after checking in I went to my room and I couldn't get in because the card wasn't working. Same the next day. The staff was very helpful and helped me to sort this out. There's only one thing I didn't like of this hotel, the check out time... 10AM!! They woke me up at 9AM asking if I was going to leave the hotel at 10AM, I felt like they were kicking me out of the hotel and I didn't like that. I am a person who travels a lot and I have never been asked before to leave hotel so early, in most places check out time is between 11.00 and 12.00

Can't say enough. Best location! Beautiful Room! I had a room right near the elevators at first which I could hear, and the staff were so good, they moved me no problem! Beautiful, huge, lovely apartment, nice pool, sauna, good gym. The location is so perfect. Close to train, trams, awesome nightclub nearby and some great pubs (the Mitre). Also so close to great shopping, bag storage, airport shuttles door to door. I will definitely be back!

Comfortable, well located hotel with kitchen facilities. Friendly staff. Well located for acces to trains, trams , Southbank, Art Centre etc

it was too noisy from elevator through the night & it was very annoying for us

Good location but nothing else to recommend it. Reception poor with no luggage assistance. Room large but poor quality and inadequate furniture (only 3 drawers) Dark room with very poor lighting - No bedside lights. No instructions to facilities. Facilities very basic - as expected in budget hotel.

I thought the hotel and service was great. Reasonable price too. The gym and pool were very usable. Recommend it for a central stay in Melbourne.

very convenient location, very helpful and friendly stuff. The smell in my room was not very fresh. Furniture basic, bathroom needs a revamp. I don't know why this hotel has got 4 stars. It good,. but not outstanding. There are better Hotels than this.

Superb environment and great city staff totally focused and heplful

Oaks on market, absolutely loved it, right in the city and great service will stay again...

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For 4 star accommodation this was excellent value for money in a very good location. Will definitely stay again

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Stayed here for 4 nights in Sept 2011. Really clean & tidy hotel with good room service. In the CBD just a short walk from all the main shopping centre. Worth the money you spend & i enjoyed my stay.

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Kitchenette is actually usable - could cook a genuine meal. Only champagne glasses for wine - maybe says something. Excellent location. Quite comfortable, quiet. And despite the water saver notice in the bathroom they insist on changing your towels every day.

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Staying for 11 days in a large comfortable studio with a fully functional kitchen was a lot of fun. The hotel is located within walking distance of many of Melbourne's museums, theatres and other landmarks. There are tons of bars and restaurants pretty much just outside the hotel's door. The staff is very friendly and helpful. The only down side is that it will cost you to connect to the internet from your room, and the connection will not be the fastest in the world.

nice hotel great location to where we wanted to go but dissapointed with the buffet breakfast...

our stay five days bath room not cleaned properly towels toilet rolls soap sometimes !. Main room required vacume to be on when being used .thought sheets would have been changed . do not recommend a stay at this hotel for the price they are charging .spent 6weeks at the oaks in Brisbane and suggest management look at how they need to get the standard up in line with the rest of the chain

Would definetely recommend this hotel, the staff were so friendly and accomodating - nothing was too much of an effort The location was perfect as we could walk to all the sights of Melbourne from our hotel

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Lovely room, very spacious. Close to free tram & nice walk along river. Would definitely stay here again when in Melbourne

The only downside is that we were on the 3rd floor next to the dance club next door (northwestwest side) which was loud until late.

The Hotel Oaks on Market Street Melbourne CBD is in an excellent location,very close to all the shops,crown casino,restaurants and federation square where something is always going on.the rooms are very clean and comfortable.

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there are no reading lamos in the hotel room and incredibly dull room lights making any rreading at all at night impossible. also the advertised gym actually only had 20% of its aerobic equipment functional so with 5 people queueing for its use it was a waste of time