Lotus Garden Hotel Manila - مانيلا

I think this is one of the nieces places I have ever stayed I will be back next year to stay again as I will be back to Manila

My stay was fine. I have stayed at this Hotel before and will probably stay again. The only negative part was about the "free" breakfast. They wanted me to pay extra for this. I assumed it was free. It always has been. There might have been something I overlooked when I booked the room, I can't remember. In the end I did receive free breakfast but had to argue with them about it.

Everytime I go to Manila I stay at the lotus Garden

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Room and Bath Room is to small.

Front desk staff was not hospitable at all, i stood at the front desk about 5 minutes without anyone acknowledging me or welcoming to the hotel.

The staff were very friendly and cheerful. The food was very nice.

very nice hotel and staff are overwhelming to guests.

I stay in Manila often but had never tried Lotus Garden before my last trip..A fellow passenger on my flight had reccommended it, and it was quite nice. It is also very affordable as rates for 4 and 5 star hotels in Manila tend to go up very high after a certain point. Lotus Garden definetely offers a reasonable level of quality and is located near lots of transportation options...

Whilst the facility is reasonable enough, as far as it goes, there are a number of negatives that simply should not have been allowed to occur. The hotel is NOT good value for money by any means and in my opinion many of the nearby hotels offer more bang for your money. 1) There is no safe in the room. Using the safety boxes at reception is a bit of a challenge, given that the boxes themselves are too small and also that anyone at reception, including staff and milling guests etc, can easily see what you are doing. In-room safety boxes are dirt cheap to purchase nowadays, so I am at a loss as to why the hotel does not arrange this minor upgrade to its basic amenities. 2) Guests need to present themselves at reception each morning (even though the room had been prepaid) to get your breakfast voucher.... a minor inconvenience, but a nuisance nevertheless. 3) Breakfast was very "ordinary" to say the least. Not enough variety and the quality (and age) of some of the dishes, especially the Filipino ones, was questionable. 4) My room was not made up until I reminded them of this at 2PM in the afternoon. 5) My key card was deactivated on day 2 (yet another minor inconvenience, but a nuisance nevertheless) for some inexplicable reason. This entailed yet another trip to the front desk to grumble and there was not a hint of apology or even an explanation. Staff are pleasant, but don't seem to be trained (or prepared?) to think/act "out of the box".

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It's difficult to get attention from the staff at the front desk. They tend be busy with their computers or looking in other directions when you are talking with them. No eye contact. One example: When leaving, I told the front desk that I wanted to check out and gave them my room key. The attendant didn't respond, just took my key and called someone via a walkie-talkie and started to do some other tasks with his back towards me. I didn't know if I should wait for someone to check my room or if I was done, so I left. You really don't feel welcome there.

Not good servicestaff in reception. Very arrogate and non-flexible. We booked a 3-person room, but they do not have that!!! And they did not solve the issues very well... :-(

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for price very good staff very good room clean only problem was loud music from next door very hard to sleep but still good value would stay there again rob and gloria australia

The hotel staff very friendly and I enjoyed staying there. i will recommend this hotel to a friend.

lotus garden hotel is wonderfully located and the surrounded area is safe.The staff is professional and pleasant.I I will stay there again.

Reasonable value. Tv screen was filthy & room had insect problems. Other than that not a bad value. Breakfast was average.

HI. in fact it was my most loving friend i booked for and stayed, she told me that she is very satisfied with the behaviour of management, cleanliness, excellent location easy approach, and she recommended me to stay there in future visit to Philippines

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The hotel was good and it is very close to everything Thanks

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I arrived at 4 am after an international flight and they still checked me in even though the check in time was 2 am. They also upgraded my room. They were very friendly and helpful. Room was clean and the air worked great. Malate is not the best neighborhood but its close to the airport. The hotel is walking distance to the Manila Bay which was nice. And the other attractions were just a short cab ride away. NO issues with this one.

It is a little bizarre the hotel is in 2 different buildings The staff was accommodating. The room was clean. For Manila standards it was a great place to stay

The Lotus Garden hotel is ok if you are there to go to bars and clubs. The hotel rooms are spacious enough, and the bed was very comfortable. The service was slow, the check in slow. Then we get to the room. There was hair in the toilet and the sink. There air con was very loud and did not work correctly. The closet smelled bad. The noise level outside could be heard and there was a LOT of noise because of the neighborhood. Unless you are there to go clubbing and partyng at the bars and girly clubs, this place is not for you.

everything was just soso......for the $....go to the bayview

My stay was orginally from 7th Juy to 10th July, I ended up checking out on 21st July. The counter staff were especialy helpful and friendly whenn it comes to extending my stay,..on a day by day basis. The internet facility in the lobby was manned by the travel office staff who were every smiling,polite and very helpful. Kudos to the service staff in the restaurant who remembers yr name on yr ext visits. My overall stay in the hotel were very good. The rooms were above average. My only negative view was that the room were not make up daily basis. Overall, I will recommend a stay in this hotel for those on business or leisure .Not for those with family in tow,though.

Good value hotel in convenient location. Standard room was not ready when I arrived so was given free upgrade. Nice breakfast and room was clean with good A/C. 5 minutes walk to Robinson Mall. Would stay again.

I have been traveling to this area for several years, and i usually stay in Ermita at another hotel comparable to this one that was under renovation during my stay. I chose this hotel based on good reviews posted on Hotels.com, and i was not disapointed. It is a good value for the price, and this hotel is within walking distance to many attractions in the Ermita/Malate area such as Cowboy Grill, Calle 5, Baywalk and Luneta Park. The neighborhood is a bit cluttered with beggers, noisy jeepneys, trikes and nite life, but this is just the way it is in Manila. If you want to pay three times the cost you could stay about three blocks away on Roxas Blvd across from Baywalk in one of the five start hotels, and you will be in a somewhat cleaner neighborhood with fewer beggers.

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We chose the hotel mostly because of the location and because we wanted our last night in the Philippines to be a bit more luxurious. Well, it wasn't. We payed a lot of money for one night and sure, there was television and a hot water shower, but we expected a lot more for that amount of money. The breakfast buffet was really good actually and probably the only reason I didn't leave any complaints. However, the receptionists weren't much help at all. They did't seem to know much about the surroundings, they didn't smile and I definitely didn't get any kind of service feeling from them at all. After all, they are the face of the hotel and they did create a really bad first impression of the hotel. In the description of the hotel it said that our room should have a city view. It did not. So we had to wait in the lobby with our luggage for almost two hours before a room with a city view was available. Considering that we only had one night in Manila, this really interfered with our plans and made the whole day quite stressful. The hotel also advertised a lot about their own gym on the second floor, wich was one of the main reasons we chose the hotel. I asked the receptionist if the gym was open, he said yes and I went to change my clothes. When I went to the second floor there was no sign of a gym so after a few minutes of looking I went down to the reception and asked for guidence and they redirected me to ANOTHER HOTEL! What the h*ll was that?? That made me really furious.. You can't advertise about something that you don't have! So, only one last complaint.. The bellman who was supposed to help us with our bags was really rude and didn't carry anything at all. He just watched us carry it, even though there was a wagon for the purpose just a few meters away. Talk about non-service minded people.. However, the doormen were nice and the breakfast was great. But I wouldn't stay there again, and I definitely do not recommend it.

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If the Lotus Garden gets double glazed windows to cut out the noise the jeepney make it would be a much more relaxing stay, but as it was, I found it impossible to sleep.

Gone is the attentiveness to details and better service of the past. Have used this hotel for several days at a time, for the last 3 years. This year it seems the perfrormance has deteriorated. The best deal is the breakfast, which is a quite full buffet including both American and Filipino dishes. There are likely better hotels for the same money but the location may be as convenient.

Enjoyed this hotel. Clean and courteous. The staff was very attentive as well as the restaurant staff, especially VIC.

It is OK, not fancy by any means. Basically clean. Staff was OK.

My overall experience was pleasant with this hotel. I chose this hotel because of the free internet and the location was very near the U.S Embassy which was the main purpose of my trip. And true indeed i wasnt disappointed. In addtion, the room was very clean and smelling fresh. Their room service was efficient. Only draw back was that when i arrived, I had to wait for a while because my room wasnt ready yet but once i got settled everything was ok.

If you book this hotel on-line, it's probably a good deal. They are not close to the airport, as advertised. I was charged double at room service and told that they hadn't had time to change the menu. Watch your menu pricing versus what you sign. I liked the room and business and travel office. It's in a good location.

the lotus garden is a nice place to stay. we were there visa from usa embassy and physical. hospital and embassy both just a few blocks away. also nice due to robinsons mall being a couple blocks away. we were in the older side of hotel but still clean and well maintained, staff was friendly and free breakfast buffet was ok. i would recommend this to anyone in need of a room in this area.

poor hotel recomend paragon tower hotel close by this hotel to noisy and found it very hard to sleep

This hotel is conveniently located near Robinson's Place in Malate. The complimentary breakfast buffet is excellent and hotel service is commendable. The only issue I had with this hotel is the shower. You have to keep on adjusting the hot and cold water handle while taking a shower because it doesn't keep it at lukewarm temperature. It's either the water is too hot or too cold. Overall, it's an average hotel that is resonably priced and you get what you paid for.

The room was small and compactThe fixtures and fittings need updating.The room we had faced onto the main road so there was the constant sound of traffic all through the night.But on the whole if your travelling on a budget this is good value clean and comfortable.The breakfast is Philly style but I enjoyed it.The location is close to robinsons mall and rizal park busy area.At night it tends to be very dark around so be carefull.

Rien de négatif , sauf chambre trop bruyante sur le bord de la rue

Хороший отель, тянет даже на 4*!

Bu otele diğer seyahatinde , muhakkak tekrar ziyaret edeceğim, fazla da övmek istemiyorum,sonra fiyatını yükseltirler, Su anki haliyle güzel..

anbefales. men sørg for å få rom på den nye delen av hotellet. hygelig og grei betjening:-)

ビンソン　デパートへ徒歩5分、大きなカジノがあるパビリオン　ホテルも近くロケーションも抜群。ミンドロ島のプエルト　ガレラ、サバンビーチへいくにも隣りのホテルからバスと船がセットのツアーバスがでている。７５０ペソ

HOTEL SANS GOUT ET SANS SAVEUR SITUE DANS UN QUARTIER SINISTRE OU IL A ETE IMPOSSIBLE DE TROUVER UN RESTO..RETOUR A L'HOTEL POUR Y DINER / APRES UNE LONGUE ATTENTE PERSONNE N'EST VENU S'OCCUPER DE NOUS...ABANDON! CHAMBRE HYPER CHAUDE (LA CLIM POUSSIVE NE FONCTIONNANT QU'AVEC LA CARTE CONTACT) ET ANONYME. FRANCHEMENT, LA PROCHAINE FOIS ON ENCHAINERA LES AVIONS POUR EVITER CE TYPE DE PAUSE.

エアコンが小型でほぼ強の状態で使用する事になり音がうるさい。またドアの遮音性能が良くないため他の客が廊下で話している声が普通に聞こえる。 スタッフサービスはとても良いが、チェックイン時に部屋のチェックをするとの事で10分以上待った。これはいただけなかった。

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