Sudima Hotel Lake Rotorua - روتوروا

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Hotel was lovely. Only 1 problem, we were given a room on the 1st floor. I cannot walk up stairs due to injury and we realised that there were no elevators in our block. We were quickly given a room on the ground floor, but it would have been difficult if the hotel was fully booked. Other than that, the food was good and the entertainment very enjoyable.

Of the six hotels we stayed in on this trip this would have been the nicest. The room was spacious and comfortable and the price was most reasonable. In fact, the Sudima offered more than the others at almost half the price. The evening show was average and not worth the money and the "Hangi" was the most tasteless I have ever eaten. In fact, I have serious doubts that any of the food was prepared in the traditional "hangi" way despite having seen the artificial concrete "pit" and rubber mats.

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Very comfortable, Amazing breakfast for the price and very helpful staff

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the hotel location is really in front of lake rotorua, sudima also have own spa pool and they gave free 30mnts for us in private pool. but smell of sulfur at parking area. we have to take a few step of stair to reach lift, and the lift is old, a little scary. the staff is very friendly, helping us if we have any question we must buy for wifi, but cant reach our room in second floor, poor signal, so they refund our money

Very comfortable and clean bed rooms but lacked any information leaflets and assistance in the reception area. Additionally, there was no menu displayed for evening meal and although reception produced a sample menu there were no vegetarian dishes. Breakfast expensive and very mediocre.

BAD

Highly recommended. Spacious comfortable rooms. Very good breakfasts and evening meals. Pleasant & helpful staff. Best value for money hotel we stayed in (out of 10 alltogether)

This hotel needs a big renovation. But you pay for what you get. A cheap, no frills hotel. Was just ok.

We enjoyed our stay in youre clean friendly hotel.The breakfast was great value.We will come again.

Very good location, room was old but keep clean. Staff was very proffessional and kind. Good breakfast. Parking is free in safe area.

Pleasant receptionists. Spoilt for choice for hotels in rotorua. Not sure if they are exceptionally good. Be prepared to climb a flight of stairs if u did not ask for a ground unit.

We were disappointed with the condition of the rooms, beds, furniture, the water kettle. My husband and my 7 year old daughter woke up with bed bug bites. The water kettle was dirty and old. Old rooms needs updating and change of furniture. The Pool looked aweful and we did not feel comfortable for our kids to get in the water. The only plus was a good breakfast and friendly staff at the breakfast. The location is close to the goverment gardens, museum and walking trail.

The hotel was great with great service etc. the only disappointing thing is that my friend left her new expensive set of makeup in the room and the housekeeping says it was not left there. The reception was great about trying to find it etc, it is housekeeping we were disappointed with other than that we loved it!

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Hotel is good value and in a good condition. However, rooms (esp bathrooms) are a bit old

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The Hotel staff are very helpful. Good location to get to everything.The rooms a little older but comfortable. Able to book private spas down at the pool is a bonus. Would prefer to see glasses in room taken to kitchen and cleaned in a hot dishwasher rather under bathroom tap in room for health purposes!

We stayed three days, and the service was ok with different services and good location.

Long walk to room; no covered walkway joining two main parts of the hotel. Good location but room did not look out on to lake as hoped.

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We have a brilliant two night stay at the Sudima Hotel which is next to Lake Rotorua. Our room was comfy and warm, the bed was larger than my king size bed back at home in the UK and we enjoyed the breakfast. We had a fantastic time at the hangi meal with the cultural performance; this really made our stay. We have no complaints, the staff were great and we would be extremely happy to come and stay again if we were in the area.

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Rang hotel day before arrival to request quiet room so as to enjoy sleep in and was informed that wasn't a problem. Both mornings sleep in was impossible as our room was very close to where buses idled to pick up bags, also noise (yelling / screaming) from departing people all this continued for over an hour. Mostly it was good, clean rooms, great breakfast, close to other amenities but as I found out if you book direct with this hotel you can get a room that you actually book not just what is left over when you arrive.

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Cheaper on hotels.com than at reception. Hotel reception staff were deliberately awkward when I decided to book on the internet (on mobile in their reception) instead of booking over the counter at the reception which was more expensive. Totally different to other hotels who actually offer to book it on hotels.com for you sometimes if it is cheaper. Made me wait for 15 minutes to book in as they claimed they were waiting on the email from hotels.com. I got an email from hotels.com instantaneously!

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i always enjoy staying here has great service,rooms ,acess and is always suited to every needs one might have will stay again and again

The website does not show the true picture of the hotel. Its a nice and great hotel to stay in for the price but its not as great as we expected.

Would have been nice to have our luggage taken up to our room for us instead of us having to climb up stairs, not the best when we are not up to scratch health wise. We do under stand that there are renovations being done to improve the Hotel and may be in the future there could be a Bellboy on hand to take luggage .

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This hotel in my opinion is grossly overated the star rating at best is 2 and not 4 star as listed. It is run more like a motel than a hotel. Our room was rated as superior but was dark and dinghy and very battered and worn. It was situated on the back corner of the building and at the point where all the visiting coach tours loaded/offloaded the passengers at 06.30a.m. every morning, air brakes hissing and diesel engines running just what you want when you are on holiday. We couldn't wait to get away. We did complain but as the hotel was full we could not be moved.

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very professional hotel staff, friendly and helpful. hotel room is comfortable.

I chose this hotel due to it's location to the lake but little did I know how much the Rotorua smell would permeate the entire facility. It stank! That, I suspect is nothing to do with the Sudima and just Rotorua in general. The hotel was fine if a little old-fashioned - apart from the smell, all good! I recommend getting up early to watch the sunrise over the lake.

For a 4-5 star hotel I have never in my life stayed in anything so poor. Rooms were outdated and in need of a huge upgrade. small 20in TV, no air con, Just terrrible

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Frankly, I was pleasantly surprised by this hotel, at the Hotels.com package rate it was a snip, providing good, comfortable accomodation, in a good position and inclusive of buffet style breakfast. The Hotel appears to be built around several 3 storey blocks with a central admin/eating facility, one drawback could be the very small lift in our block, this was often unavailable (in use or oou?). No doubt because of its position it is used by many coach tours, this led to some crowding at breakfast (up until 08.30) but the later eater had no problem and the food was both plentiful and of good quality.

Great location for the hotel. Room condition was a little old but good for the price. Hotel had nice Hangi dinner and Cultural Show, good option from some of the more expensive shows in town.

It was really good to have a nice warm room on a cold rainy day especailly after completion of the sports event we were there for. The only thing I thought was not that great was the shower as it sprayed water all over the floor which I then mopped up (the spray was too wide for a shower over bath set up)

that was terrible,i have booked a double room for two days,everything was ok at the first day,when we come back at the second day after long driving,rubbish was still there,tea spoon was dirty,no tissue at the wash room,there was only one towel at our bath room.we will not come back again.

This was my third stay at this hotel and I like the location. The beds are good and the bath products are lovely. Also the coffee/tea selection is very good.