Holiday Inn Express Lancaster - Rockvale Outlets - لانكاستر

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Staff unfriendly, not helpful not curtious at . Many hotels in area to try. Won't go back to holiday inn express.

Hotel is very close to Sight & Sounds Theater and next to the Outlet Stores. Very clean. Just one thing we didn't like: continental breakfast (which was included in our stay) was server 6am - 9am.... Too early ! Who gets up so early on a weekend to eat breakfast ! It should be extended at least one more hour.

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Great location. Large rooms.

beautiful hotel and perfect location

Great place to stay this is our second time there the kids love it

The Holiday Inn at the Rockvale Outlets was a very clean, modern hotel. Check in was a breeze. Hotels.com had already confirmed my reservation and I only had to provide a credit card for incidentals before getting right to the room. The room was clean, nicely decorated and the beds were very comfortable. The location is great, right in the Outlets and close to other stores and many restaurants. I will definitely stay again

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We stayed at this hotel after a concert at the American Music Theatre. It was super clean, the staff was very friendly and helpful AND, OMG! It is surrounded by shopping!! Loved it!

My husband and i stayed overnight at this hotel and it was clean, comfortable, and quiet. The staff and the maintenance were very helpful and accomadating. Our room smelled fresh as we entered and the bed was very comfortable. A great location too, especially if shopping the outlets. Enjoyed!

Great staff. Great breakfast. Had our 6 year old granddaughter out to see Jonah. She had a fantastic time at your hotel. Tha nk you

This was our 3rd stay here. My daughter and I have made it a tradition to come in Oct or Nov for a weekend shopping trip. This hotel is in a great location. The staff is very friendly. The room is always clean and ready for us. The breakfast is awesome. We loved making our own pancakes and having hot eggs and coffee, just to name a few. We will definitly be staying here again next year.

OVERALL THE HOTEL WAS A VERY CONVENIENT LOCATION TO A LOCAL CONCERT & OUTLET SHOPPING. HOTEL STAFF WAS VERY FRIENDLY, INFORMATIVE & HELPFUL. ROOM TV COULD HAVE BEEN LARGER.

Close to everything. Would stay there again. Staff great. Breakfast typical Holiday Inn Express. Good.

The bathtub shower needed some work which would of made the stay much more comfortable.

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Both of my rooms were 1bed rooms .But my reservation was for one of them to be a 2 bed room.

It was an overall good experience staying at the hotel. Clean room, good breakfast and location inside the mall is great. Would recomend

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Very good

Very good

Great Trip , need help with banging doors.by hotel employees. I had a great time.Will stay again.

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Beds were very comfortable & the breakfast was nice.

Room was very damp, radio was making noise because someone left it on and we didn't know it. Messages came on phone between 2 am and 4 am for person prior to us. The message was from Tues. at 7i or 8 am and again at 7:30 pm. This was received on Thurs. I think that it along time to receive a message. There was paper and bobby pins on floor so I don't think the room was vacuumed.

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the hotel overall was okay. The room was kind of musty smelling and felt damp. The "queen" beds were at best full size. The pool was nice and clean! The kids really enjoyed it.

We loved that it was so convenient to all shopping and attractions, plus the breakfast was very good

The toilet had been used and not flushed and sanitized.

fine enjoyed our stay and the breakfast thank you.

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TV was small, beds were low to ground. Internet went in and out. Shower head had large amount of mineral deposits encrusted on it. Hallway rugs looked dirty and worn. Outside pool was nice for kids.

The hotel & desk staff were great! the room was VERY clean, & the continental breakfast was delicious. the only issue we had was-when my daughter & i got home & unpacked my daughter informed me she left her bathing suit on the back of the bathroom door to dry. (i thought she had packed it up). i called hotel immediately, let them know our room # & exactly where she left it, & was told when they find it they will call. well, i called 2 more times & they said it wasn't found. when i asked what they (meaning cleaners) did with it, they told me they didn't find it-when i told them we KNOW it was in the room, i got no answer. while this is our fault as well for leaving it behind, i feel they need to take responsibility as well because we didn't "lose it" , she knew right where she left it-it was either stolen or they threw it away!!!

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Handicapped room was quite spacious and absolutely clean. It was a real treat to see 2 queen-size beds in the room. It had a great roll-in shower with plenty of hot water. There was a microwave, refrigerator and coffee maker in the room The hotel served a wonderful full breakfast not just a continental breakfast. Free parking, outlets and plenty of places to eat very close by. Across the street from American Music Theater and close to Sight and Sound. Plenty to see and do nearby. A bit expensive but worth it.

it was very comfortable.

I loved the location of the Hotel as it was in a mall with familiar stores although we did not come for that. The service and room were very comfortable and we had no concerns. The only caution I would give visitors is that due there is an ongoing smell of horse feces that permeates the entire town because the Amish do travel through the downtown areas on horses.

CLOSE TO OUTLETS AND ALL SHOWS. THE ROOM WAS GOOD AND THE BED WAS VERY COMFORTABLE.

I was very upset that I did not get a coupon book for the outlet stores upon my arrival. I found out there was one when I was leaving the next day. I lost out on a lot of saving and was very upset

Excellent Hotel. Could not be bettter

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the bed was hard but was happy it was clean. Nice complimentary breakfast.

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