Residenza Domizia Smart Design - روما

While the hotel was in the ideal location right beside the Spanish steps close to everything and was very clean and nicely designed hotel, The service we got there was absolutely appalling. Apon arrival we had been given codes to get in through three doors because no staff would be there at the time we were arriving, which was 7 o clock, not in the middle of the night ! but They changed the codes a week before we got there and forgot to inform us so we stood in a courtyard in the pitch black while none of the numbers for the hotel were given were working ! Eventually a kind neighbour let us in the drama was over after an hour standing outside wondering if we would have to pay another hotel for that one night. I got up early the next day to complain and possibly move rooms as we were given two single beds there was no one to be seen for the rest of the trip, never anyone on reception or anywhere around the hotel. We got left a note on our last night to pay a €12 extra charge which we certantly did not pay. As I hadn't seen one member of staff the whole trip I felt there was no need to pay that extra charge.

I LOVED the location! So easy to get to everywhere! I also loved feeling like a "local" - walking down a beautiful street (and not a crowded lobby) to get to my room. The room was clean but not lavish, by any means. Just exactly what I expected and paid for. I spent all my time sightseeing, eating, and then working. I didn't need a luxurious $500 a night hotel. I really feel like I got true value! I don't speak/understand Italian, but the staff were extremely helpful. I had complimentary Internet (via an Ethernet cable) that worked flawlessly! Everything I needed!!

Horrible experience--- long haul from the main door to the hotel reception. Frontdesk people were not helpful. AC did not work but the staff would do nothing to fix it even after several complaints. Stayed 1 night and was glad to get away. Would not recommend this hotel to anybody. We were supposed to be credited partially for AC not working-- it has been 3 months now, have not seen this addressed as yet.

Ordered and payed extra for a "junior suite", which supposedly was bigger. Instead, all we got was a tiny, almost windowless room on basement level. When asking the staff, she pointed out that it was "equipped with a bathtub" which somehow earned it the right to be call a suite. Very thin walls, on the other hand very quiet neighbours. Also, no breakfast was served during our stay even though it was included in the price. Apart from this, a nice, clean, central little hotel which would be well worth it's price if they set the initial expectations a bit lower.

We had a terrible experience with this hotel. Not only is it difficult to find, but if you arrive late - good luck trying to find a phone close by to call them. The reception person is gone by 2pm, and doesn't speak much english. If you do book by Hotels.com, be sure to bring your confirmation with you because they will try to make you pay again, stating that you only reserved the room, not payed for it. The rooms themselves were nice looking. We had a two year old with us and the hotel failed to put a crib in our room - so since there was not hotel reception, we had to wait till almost 8pm for someone to come and set up a crib for us. The crib is stored in their storage room, and after the first night, my son woke us with strange little red bumps all over him, which when you touched he would cry out in pain. The following night, both my husband and myself developed one or two of these same "bites". Upon closer examination, they were bed bug bites! The breakfast offered was the worst I have had in all my stay in Italy. It consisted on a coissant and a coffee... so much for continental breakfast!! The breakfast was also served at a near by pub, not in the hotel, and on sundays, the pub doesn't open till 11am, so if you want to eat breakfast before you go out, you are stuck. The staff is supposed to turnover the room and replace any consumed goods (like coffee and juice that were offered in rooms free) but they didn't do this, so if you consumed them the first day, you had to go without. The hotel room itself was quite worn, chipping walls and paint, bathtub that doesn't have a proper door so the water sprays everywhere on the floor. The hotel is also in a residential area, so you have the locals yelling out their back doors till late at night. The location though was gold. It was within a two minute walk to the Spanish Steps and to go to see the other close sites was easy. This was the only saving grace of the hotel. I would not recommend this hotel for those with ch

Great location by the Spanish Steps, fairly quiet and spacious. Enjoyed the nice patio for eating breakfast. Convenient for metro access and restaurants. A/C very appreciated in Rome in July.

OVERALL A GOOD PLACE TO STAY IF YOU WILL BE OUT EXPLORING FOR THE MOST PART OF THE DAY. THIS HOTEL IS ABOUT LOCATION, LOCATION, LOCATION!!!! 2 MINUTES FROM SPANISH STEPS, 7 MIN WALKING TO FONTANE DE TREVI, ROOM IS TINY AS ALL HOTELS IN ROME UNLESS YOU GO TO 5 STARS AND PAY INSANE MONEY. SHOWER IS CLEAN AND NEW. THIS IS MORE LIKE B& B STYLE, HELP IS ONLY THERE IN THE MORNING. BREAKFAST WHICH WAS INCLUDED IS HORRIBLE, THEY JUST LEAVE SOME COOKIES, SMALL PACK OF JUICE, BAD CROSSANT AND COFFE MAKER FOR YOU.DO NOT TAKE ROOM W BFAST, YOU BETTER OFF EATING OUTSIDE. OK TO STAY THERE IF YOU REALLY CARE ABOUT BEING IN THE HEART OF THE CITY

We stayed 4 nights during December. The hotel is centrally located (near the Spanish Stairs) and is a walking distance to many attractions in Rome. The rooms are new, the room is not big but it is big enough for 2 people and is built in a nice modern way. Every section of the room is fully utilized. The room is very clean, the staff of the hotel was extremely helpful even when one of them spoke little English. The hotel has both wired and WiFi connection with reasonable speed. Breakfast is continental and served in the room. This is nice since you don't need to dress for breakfast. The area is quiet even though the hotel is in a central location. THe only down side (not for us) is that there are stairs to go down to the room. It was an excellent experience and I recommend the hotel.

لم يترك هذا النزيل تعليقًا.

Hotellet var jättemysigt med trevlig personal. Ett stort minus var dock att personalen enbart var där ett par timmar om dagen vilket gjorde det svårt att fråga om råd eller liknande

Majoitus oli hotellin huoneistossa ei huoneessa, eli 1 makuuhuone ja keittokomero suihku/vessa ja olohuone. 2 + 2 henkeä vielä menee. Oma terassi.Huoneet ihan ok mutta kaikkialta paistaa remontin tarve. Varsinaisesti mikään ei ole rikki mutta kaipaisi kunnostamista. Jos saavut myöhemmin ehkä jopa pimeässä sovi etukäteen respan kanssa. Kadulta ovikoodilla sisään.Huono valaistus ulkotiloissa.Naapurissa rakennetaan mutta jos herää klo 8-9 ei haittaa. Ei aamupala mahdollisuutta, noin 100m päässä kuppila josta jotain saa heti aamusta (klo 8) Ei edes etsitty, tehtin omat aamupalat. Kannataa ottaa omat kahvit ja suodatinpussi+suppilo.Hotelli aivan loistavalla paikalla pienellä sivukadulla Espanjalaisen portainen ylä-päässä. Noin 150 metriä metroasemalle ja noille portaille. Helposti pääsee metrolla mihin vaan.Jos tykkää kävellä kaikki pää nähtävyydet ovat alle 3 km etäisyydellä hotellista. 2 pikku ruokakauppa (Spar) noin 4-500m etäisyydellä, vähän vaiheita löytää.

Superbra läge på hotellet. Standarden sådär. Receptionen obemannad från kl 14 och framåt varje dag. För övrigt helt ok - förutom frukosten som var undermålig...

Hotellet lå like ved spansketrappen. Deilige rene senger. Lekkasje fra sisterne WC og ut i gang, som medførte mugglukt. Vi hadde åpent vindu så det var ikke så gale. Skittent teppe på golvet som kunne vært tatt bort og heller hatt fliser. Koselig betjening som var til stede fra 7-14. Alt i alt et vellykket ophold.

Ολα ήταν μια χαρα .Η τοποθεσια ηταν σούπερ διότι ηταν κοντά σε ολα τα αξιοθέατα .κοντα και το μετρό .

Jag är relativt nöjd med min vistelse på detta hotell. Rummet var tyst och rent och läget var jättebra, nästan precis på toppen av Spanska trappan! Dock stod det i beställningen att det ingick frukost alla dagar men jag fick bara en biljett till kaffe och croissant på en bar för EN frukost. Fanns mini kyl på rummet och nära till caféer, så frukost går att skaffa ändå. Ett minus är att man får världens största nyckelknippa att bära runt på hela dagarna (finns bara personal på plats på morgonen) även då man enbart använder en av nycklarna. Kommer ni till hotellet på eftermiddagen eller kvällen är det bäst att maila hotellet i förväg så någon finns där och kan checka in er. Det positiva med hotellet vinner ändå över det negativa.

لم يترك هذا النزيل تعليقًا.

Ordered and payed extra for a "junior suite", which supposedly was bigger. Instead, all we got was a tiny, almost windowless room on basement level. When asking the staff, she pointed out that it was "equipped with a bathtub" which somehow earned it the right to be call a suite. Very thin walls, on the other hand very quiet neighbours. Also, no breakfast was served during our stay even though it was included in the price. Apart from this, a nice, clean, central little hotel which would be well worth it's price if they set the initial expectations a bit lower.

The location was great (Spagna). The hotel was not what I expected. First of all I had a phone call while I was at the airport in Athens, giving me a code use in order to enter the hotel. There was no one at the hotel reception, like most of the day. We did see only someone in the morning, serving us the breakfast in the room. The quality of the breakfast was not memorable. The building was an old house, quite renovated, the room was very narrow and the bed was not good. Generally, I think the money we payed was too much for the hotel and the services.

Vanaf het vliegveld hadden we een taxi genomen naar ons hotel aan de Via Gregoriana. Vanaf de straat was het hotel niet zichtbaar, we kwamen via een klein deurtje en een aantal trappen bij de receptie waar de dame van de receptie al gelijk vertelde dat ze al 2 dagen zonder warm water zaten en dat we dus naar het hoofdgebouw zouden worden overgeplaatst (in Via de Coronari). Voor ons geen probleem, alleen zagen we dat het helemaal aan de andere kant van de stad lag. Ze zei dat het 10 minuten lopen was, maar we hebben ons er niet aan gewaagd met alle bagage en gewoon een taxi genomen. Eenmaal in de straat van het andere hotel zijn we 2 keer heen en weer gelopen (hele lange straat!). We konden het hotel niet vinden.... Na een telefoontje naar de manager hebben we het toch kunnen vinden. Het bleek achter een klein deurtje te zitten. We vonden het een super leuk hotel, met een hele leuke en bijzondere badkamer (mooie kleine kiezels in de muur en in de vloer gemetseld). De slaapkamer was prima, goede bedden en voldoende ruimte. De omgeving was erg goed, vlakbij Piazza Navona waar veel kunstenaars staan. Van de ene kant van de stad naar de andere is inderdaad maar 15 minuten, en Vaticaanstad is nog geen 10 minuten lopen. Ontbijt was trouwens in een restaurantje om de hoek. Leuke bediening en lekkere broodjes, maar stel je er niet te veel van voor. Het hotel is echt een aanrader! Rome is geweldig! Alle gebouwen die er staan zijn mooi, vergeet niet om kerkjes in te gaan waarvan je van de buitenkant denkt dat het niks kan zijn. Het kan je nog verrassen...