Waldorf Astoria Chicago - شيكاغو

The hotel decor and amenities were great. The location cannot be beat.The front desk staff was friendly and very helpful.

My wife and I hadn't been to Chicago for a while. We went last weekend and stayed at WA. Great room with a veranda. Interesting "no gratuity" policy. We had a wonderful stay.

Really enjoyed my stay here. Staff, room, cleanliness, locale, etc....excellent. Way happier than my last stay at The Waldorf - NYC!

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It's a rare and wonderful thing when the only negative things you can think of to say are that the concierge forgot to call me back once and they forgot my morning paper one of the days during my stay! Beautiful hotel with legendary service. The fitness facility is small and busy but was more than adequate and they were great about even offering towels and water while you are getting into your workout. the location is fantastic and right where I wanted to be amidst great shopping and fantastic eating. The concerige was helpful and attentive. It was a great stay!

good location, good service, great room. Big fan of the fire place in the room and TV in the bathroom.

Just awesome!

Do yourself a favor, stay here.Extremely convenient, drop dead gorgeous rooms with huge space and the very best of staff. We have probably never been treated more graciously . If I could find a negative item I would mention it but I cant and I am quite picky. Oh Ok, the electric light switches in the suites are a bit off putting initially but you figure them out.

This is by far my favorite hotel in Chicago . The hotel is in a excellent location . Right next to Rush street and 2 blocks from Michigan Ave. I travel every single week ! I love it when I enter the hotel and I'm greeted by "welcome back" . I travel with a French bulldog which is my service dog. The hotel staff couldn't of been more accommodating . I will ALWAYS stay at this hotel when I'm in Chicago . Beautifully appointed rooms and spa facilities. Mini kitchen in every room. Large bathrooms ! The hotel staff is not allowed to accept tips?!!! "It's part of our service" Excellent Motto. Although I still slip them a $20 here and there.

Oustanding service, great quality

Always stay at Waldforf in NY, first time in Chicago, awesome as always!

My wife and I stayed at the Waldorf Astoria for a brief weekend getaway from our home in the Chicago north suburbs. The hotel is beautiful, immaculate, classy, comfortable, and the location is convenient to Chicago's best shopping and dining. Upon checking in we were asked if we needed help with dinner reservations. I asked that they simply confirm the reservation that I made via a popular online reservation site. The gentleman at the front desk, Roman, said he would confirm and call our room to advise us. A few minutes later, after a quick and easy check-in process, Roman called and regrettably informed us that the restaurant had no record of our reservation and quickly offered their service securing one. Given that it was Valentines weekend this was sure to be no easy task. However, within 30 minutes, Roman and the Concierge (I forget his name but he was tremendous) had secured 4 reservations at the time we wanted at a range of restaurants that met the criteria we requested. We chose one, they cancelled the rest and my wife and I had an extremely enjoyable evening. I cannot say enough about the friendly, attentive and professional staff at the WA. We will definitely return...

This hotel is the best

This is a wonderful, gracious and supremely comfortable hotel. We had a great stay with only praise for the superb staff.

I didn't want to leave!

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Luxurious hotel with a very friendly, relaxed atmosphere and outstanding service. Part hotel, part luxury apartments, all first-class without being "stuffy". Great location in North downtown Chicago, just off magnificent mile and very close to lake shore. Spa is beautiful. Fitness center is a bit small for this class of hotel. I suggest expanding the cardio/weight area and shrinking the pilates area for a better space tradeoff. Also add big windows to overlook the courtyard/city.

Stayed at the Waldorf Astoria January 2 - 5. We had an amazing rate for a king suite with a living area and fireplace. Perfect for our family of three. The pool was wonderful. My daughter forgot her goggles but not a problem as the hotel had goggles available. The child size robe and slippers were also nice touches. We had our dog with us who also had a wonderful stay. We couldn't hear any street noise and the curtains kept us from being disturbed by the sunrise. One evening the fireplace's pilot light went out and within minutes of calling the desk, maintenance was there to remedy the situation. The service was spot on from a friendly, polite and professional staff.

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Went for a Bears game and didn't want to leave. Staff was unbelievable!

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The Waldorf Astoria Chicago is simply the most elegant and enjoyable hotel experience I've ever had. The suite was majestic and was more than I could have ever expected. It's hard to find any faults with the experience but if I had to find something I'd say the fitness center is a bit cramped for a hotel this size. They might consider adding a few more benches and free weights in the exercise area but otherwise my stay was superb. The location doesn't get any better.

This hotel was everything I wanted it to be. Staff was curtious, polite and kept the chat to a minimum. We had drove all day and the light at the end of the tunnel was our King Suite. Everything in the room was spotless. It actually exceeded my expectations. I've stayed in many other 5diamond properties and I think this is my absolute favorite. There was not a crumb or a hair out of place. We were only there for one night. We also were celebrating a birthday and on our way to dinner. Well, when we asked for a cab to the restaurant they pulled around their limousine and chauffeured the two of us right to the front door. I am in my early twenties and although affluent, sometimes customer service isn't the best towards my generation. Well, I'm pleased to say the Waldorf Astoria was impeccable in every way. My one teensy quip would be that the door men who usher you to the vehicle are not allowed to receive tips. A little strange but they're happy to help regardless. A great reason to visit Chicago!

We had a one day trip and everything was perfect. Room was beautiful and the service was outstanding. It's not inexpensive, but you certainly understand why.

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A very pleasant hotel with excellent staff. No one would accept a tip if you tried. "No, it's our pleasure sir", was the response from the staff when offered a tip. The surrounding restaurants and vendors are top notch and easily within walking distance. The hotel restaurant served the most amazing eggs benedict and the fingerling potatoes are unlike anything you've ever had. The spa was welcoming and very well equipped. The eucalyptus steam room was a highlight for me. Overall a wonderful experience.

Love the hotel. The only place to stay in downtown Chicago.

Easy access to shopping and public transportation.

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Friends from Chicago recommended the Waldorf. It is a very impressive hotel. Loved the circular driveway. The staff were all very attentive and helpful. You can tell customer service is hardwired in the staff. We called to have the fireplace turned on and they were up in minutes to take care of it. The location was excellent, real close to everything. We would definitely stay there again.

Great location. Wonderful room and attentive service. Lap pool is small, but the spa and workout equipment are new.

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I would highly recommend this hotel. Great comfort, luxury, and close to everything!

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The service is unbelievable.....great rooms

Everything about this hotel is great! The pricing was very reasonable too, for a complete 5 star place all the way.

very disappointed! room was not ready when we arrived i was told room was to be ready by 3pm and we were still in teh lobby at 530!!!!totally unacceptable!!!!

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The hotel was unbelievable! Friendly and helpful hotel staff. Location is perfect in gold coast. Close to shopping and dining. Would definitely stay again!

Great staff. Beautiful hotel. Definitely up there with the Peninsula. Extremely clean. Bernard's Bar was fabulous, very low key, delicious craft cocktails. The fireplace in our room didn't work. That would have been nice. And the shower was a handicap shower and it was difficult to position the shower head so that you didn't get water all over the bathroom. I was expecting a larger tub but the tv in the mirror made up for it.

Awesome room, very regal. And an even better fitness center and spa.

Cozy and elegant. Loved it. Prefer it to The Trump with all that silly water menu business. This is how hotels are supposed to be.

This hotel has everything in terms of service and comfort. They are also flexible and helpful when you need it. The area is quiet but very close to shops on Michigan avenue. We had a brief stay but would choose to stay there again.

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Exvellent hotel, all what we expected it to be.

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