Rocky Mountain Resort Management Copper Mountain - كوبر ماونتاين

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Booked through Hotels.com. Didn't realize it was through a management company. The company was not located on site. There was NO contact information on the email confirmation ad to whom to contact. I spent 1 1/2 hours finding the office and 10 phone calls. No one available at office and phone numbers on the door went to voicemail.

I unfortunately wasn't paying close enough attention when booking this room. The "service feees and taxes" were TWICE what I paid for the room for one night. IN effect, I stayed for one night and paid for 3. Also - there was nothing to warn me of the fact that if I didn't arrive before 5 pm, I would have to drive to Dillon to pick up my keys. And awful lot of problems for a one-night stay. Nice place, though.

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The room was fine. The reservation expereience was not so good. First of all, the address listed for this hotel is inaccurate. We drove to Copper Mountain and looked for 200 Copper Circle. Couldnt' find it so we called the "hotel." What we found out was that we needed to drive 20 minutes back to Dillon to the Rocky Mountain Resort Management offices to get our reservation packet including which building we were in and our keys. The reservation confirmation does say that "guests need to check-in at RMRM office in Dillon before going to their property" but it doesn't explain where or how. This information should be more prominent when you book the room and not contained in the fine print. There is no lobby or staff on location so be prepared for that. The room was OK. Very dated looking but so is a lot of stuff at ski resorts. Uncomfortable mattresses and pillows. Not particularly clean either. Looks like the cleaning staff hasn't used edgers or vacuumed under or behind the beds in years. It is in a good location, right in the Center Village.

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I have been to 46 States and never have I see any thing like this. To begin with you drive to the Hotel to find out that you have to check in, in a different city 10 miles away. The need an entry key for the building and another for the room itself, but you have to go to the city of Dillion to check in and obtain the keys. Upon getting the keys, we drove back and find out that the hotel is under construction and you can not enter the underground garage. So, you park further away and carry your luggage to the building, but you have to go a ways because of construction,. Which for a guy like me with bad kneels, is a killer. You get to the room, and I will admit the room is clean, but there is no telephone, no air conditioning, you have a TV but no remote, so you get up everytime you wish to change the channel. You have free coffee and tea but only one cup??? No hotel stationary. You would think, they do not want you to know who owns the hotel!!! If you decided you want to use this hotel here is the most important part. THEY CHARGE YOU 105.5 PERCENT OF YOUR STAY FOR TAX AND SERVICE FEE. When asked, the representative said that the resorts charge more for Tax and Service Fee that is the way it is here at Copper Mountain. Naturally, I check the average resort in Coppery Mountain charges only 20 to 25 % not 105.5%. Don't believe me about this. Try booking reservations for the same day and see for yourself!!!

I attended a scientific conference and chose to stay in a hotel available through hotels.com rather than the conference rooms. This was a fantastic choice. Location was convenient to the conference center. The condo was fabulous - roomy, clean, nicely appointed. The things to do while not in sessions were quite variable and reasonable cost. This is not a hotel, but rather rented condos. It was clear I was staying in someone's vacation home, but I didn't feel unwelcome. I would recommend this.