Sheraton Macao Hotel, Cotai Central - كوتاي

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This hotel turned out to be more than we could've expected. The location was perfect! The Sheraton was connected to several other hotels by a beautiful mall that offered loads of fun activities although we didn't leave our hotel too often because there was so much to do there! The room was spacious and clean. The breakfast buffet and Italian restaurant were delicious. Definitely staying here next time I go to Macao.

Room cleanliness needs to improve. Customer service is good. Breakfast experience is below 3 star standard. Overall above 3 star. I would say value for money.

a great stay

Stayed there for 4 days and 3 nights, the room is spacious and clean. The beds are comfortable and the buffet breakfast is great, good spread of food. Would definitely come and stay again.

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I booked this hotel because location is close to venezian, city of dreams and galaxy. Furthermore, price is cheaper compare with other hotels nearby and also hotel is new. Overall, I m very happy and satisfied. Service is good, room is new and clean,swimming pools are good.

Excellent room and a great polace to spent your holiday with family. Great Shopping mall and resturants and food courts

Must Try......................Good Alternative to Venetian & Galaxy.

perfect 5* luxury currently discounted to attract visitors. don't think it will stay that good value for ever. swimming pool is rather small for such a massive hotel, but few really come here for the pool, since the casino is rather prominent.

Not fantastic as a five stars hotel compare with others in cotai. Room lack of amenities.

I enjoyed it very much

5 stars include; good staff service , room service for dinner very good. Good gym and outdoor pool.

Check in very fast as there are many counters. Room is clean and bed is very soft and comfy. The twin bed is 2 double (bigger than super single and smaller than queen size). Free Wifi in the lobby area. Free transport to zhuhai custom and port. To town just need to change bus at Galaxy Hotel (interchange).

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despite the official check in time at 2-3pm, we were allowed to check in at 11am. That gave us time to have a short rest and freshen up before setting out. The location was great with Venetian mall and city of dream within in 20-15 mind walking distance. The room is clean and comfortable, room service for night snack was also great. Have meals at a few in house restaurants, in general the service are good with friendly and attentive servers.

This is a really beautiful hotel with great staff and great facilities. Also the first time I found really good wifi on our whole trip to China! :-) It was great to be a short walk from the Venetian. Speaking of the Venetian stop by McSorley's Pub if you are missing Western food and the Bellini Lounge for a great band and friendly waitresses.

We enjoyed our stay and the location is good. The housekeeping staff was very friendly and very polite and alway cheerful. A little disappointed that hotel guests were not given compliment and special price tickets to event held in the hotel location. ( eg. CSI exhibition ). There should also be free wifi to the room.

Very nice, clean hotel. We stayed in the family suite which was basically 2 adjoining rooms. It had a great set up for the kids, bunk beds, tv with playstation and a game, kids own bathroom, bathrobes etc... The hotel staff were very friendly and helpful. We found it especially useful to be able to book our ferry trip back to the HK airport with the hotel travel agent - and they checked our luggage all the way through from Macau to our home destination so we didn't have to collect our luggage and re-check it in HK.

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Location not good, not much shuttle bus service, need to go to Galaxy hotel for more shuttle bus. The bed is big but too soft.

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I stayed for 3 nights at Sheraton Hotel and it was a fantastic experience. I stayed at a non-smoking floor twin sharing room and room is very clean and bigger than my expectation. The hotel has free airport transfer bus to and from the airport and the Taipai ferry ternimal. Just look out for the Yellow Bus which has the huge "Cotai Strip/Central" wordings on the side of the bus. I was offered free SPG membership upon arrival and was given free wifi as a result. The Sheraton Macau hotel is link to the biggest hotel in the world (Venetian) via a star bridge and is very convenient, about 10 mins walk. I felt quite safe even when I travelled back from Venetian to Sheraton around 3am. Overall, thumbs up for this hotel and I will definitely stay in this hotel again when I come back Macao.

check in and out was a flash for SPG members. gave me a room upgrade and complimentary WIFI. Wonderful stay.

too many ppl during easter holiday. wait a long time for check in. disappointed that no wifi in room and wifi at public is weak. view for my room is construction site.

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great experience. i've stayed at the Galaxy, but Sheraton makes me feel just like home. staffs are friendly and try their very best to answer my questions.

very enjoyable stay, hotel staff are friendly. quick checkin and checkout for SPG member. thanks for upgrade one of my room to suite.However no indoor kids facilities and few options of shuttle service for sightseeing. Hotel should consider to follow neighbour hotel to provide more shuttle bus service.

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Rooms and services are great but there is no free wifi in rooms:(

This is a fabulous hotel do book as far in advance as you can for a better rate the hotel was very clean great service, great rooms and fabulous bathrooms. Definetly would recommend.

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awesome

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Everything is just nice!

It would be better if the hotel can provide some more routing of shuttle bus service.

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It will be better if they provide in-room free wifi. No convenience store and supermarket around.

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No wifi in the room...it should be improved

New and well appointed hotel, close to all the Cotai casinos and fancy shops. Free shuttle bus to the Cotai ferry runs every 15 minutes or so. Linked by bridge to the Venetian development.

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Great Location, very Good Facilities.Great Breakfast ....But for a newly made hotel, it feels outdated already!!!!its not at all modern which MACAU hotels needs to be, nothing special,nothing exclusive and casino is totally dominated by only Chinese clients, dealers cant speak or understand English..!!!! If you really want to feel special then even today the only Choice is "Venetian" or "Galaxy" they both offer a special Theme. International cuisine food also is a problem in MACAO . only venetian offers a decent if not good variety, but the Mexican in venetian is AMAZING

hotel in general is well equipped and conditioned. But because of newly finished, the public area, especially hallway smell so much

Cleanliness of room/hotel