Phuket Airport FLY Hotel - فوكيت

We were planning to stay here as a quick overnighter after a late flight and got a cab at the airport only to find that he didn't know of the hotel. Needless to say we were shocked that a cab at the airport was unable to locate a so-called airport hotel. We ended up driving around for 30 - 40 minutes on dark back roads that had us admittedly nervous and scared. With all of the turns and backtracking we took I can't say how far we actually drove but I would be shocked if the hotel was actually only 0.7 miles from the airport as described. Eventually we got there and were greeted by the hotel owner and her sons (?) who were very friendly. Unfortunately, the hotel was otherwise not really as described. My reservation documents described air conditioning, a sofa and balcony but none of these were in the room as promised. There didn't even appear to be a bathroom in the room. We voiced these concerns but they weren't even able to double check our reservation info due to a lack of office and computer. The woman could see we were upset and offered to call to get us a refund after hearing our complaints. She then had one of her sons drive us to another hotel, which was very kind. Had we not had such trouble finding the place we might have stayed but the scary journey followed up by false advertising really put us off. It appeared clean enough and might be fine with proper expectations but please be aware of the somewhat hidden location before booking.

住宿情况太糟糕了，没有空调，没有洗发水，没有牙刷牙膏，一个晚上我都没睡觉。

generell fand ich den aufenthat in ordnung. leider fand mein taxifahrer das hotel nicht, obwohl es wirklich nur 5 minuten entfernt lag. der taxifahrer war sehr aggressiv und schmiss mich nach 45 min irgendwo raus.. als mich eine thailändische familie dann dorthin brachte, waren alle sehr freundlich und sehr bemüht das es mir gut geht. es sind süße zimmer und ich fande es sehr sauber.für eine nacht war es optimal und am nächsten tag wurde ich persönlich an den flughafen gebracht. sehr liebe menschen!

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