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room was tiny and stiflingly hot. bed too small for a 6 foot person. should have paid the extra $$ to stay in the prince hotel (this is the bargain building) Extremely friendly and efficient staff though.

Great location - Close to train station. Breakfast is ordinary.

The kids loved Harry the robot, who would brjng about small items that we asked housekeeping to bring over. The business lounge is a really nice for hanging out a bit

The room was a bit small and the bathroom had a step to get in

Breakfast is included, but it was very poor quality.

Stayed at the N hotel, room was really small, but otherwise location is immaculate, next to several restaurants and 3mins walk to the Shinagawa train station

A comfortable stay as usual !

Convenient location near JR with lots of eateries and shops. Great service.

This hotel gives the impression of a spacious room. The reality is that it is very small with slightly stained furniture. It is generally comfortable, shower is good. The air conditioning lacks lustre and we could not get the room to cool at all. The add shows a rooftop bar with stunning views, don’t expect to be treated well there unless you look like you are there to spend a lot of money, even if you’re prepared to; the worst service of our entire trip.

Very convenient to get to the train station. Also great shops and food places easily accessible from this location