إيبيس كيتو

Every thing was great except when smoke from the smoking area came into dining area; they should install a fan to further provide escape of smoke from smoking area.

It was a good stay overall and staff was friendly. The hotel is clean and the location is good. Breakfast area is a bit crowded. Smoking balcony section door doesn't close properly, therefore you can feel the smoke in the lobby/breakfast area, which is not great. Hotel doesn't have a room service. You order food and you need to collect it from reception/bar and pay for it separately. Also, laundry service is not delivered back to your room. You have to collect it at Reception and pay immediately. I think, management should re-think about these unfriendly, unwelcoming and inconvenient policies. Other than this, I would recommend to stay at Ibis Quito.

Great location BUT i thought it was rude that they saw me pull up with my luggages from the airport and just looked at me as I struggled to bring them out of the cab. I even went inside and asked if I could use a cart to losd my luggages and the 3 employees, YES 3, guided me to where i could get a luggage cart!

Staff was very pleasant, rooms were clean and the beds were wonderful

Very clean and friendly staff.. As someone new to Quito I felt comfortable and safe. I highly recommend it

New hotel with efficient minimalist design . Staff was outstanding - ready to respond to any request with a smile . Because of a back injury, I had to spend most of my time in the hotel and was grateful to find the restaurant open with very tasty food until 10 PM . Our only problem was the extreme minimalist design that offered no drawers and in adequate counter space to place luggage for repacking. With only one chair available, The very narrow twin beds had to do triple service as seating and extra packing room . I was pleased that all electrical and electronic equipment worked and the room had electrical outlets as well as good Wi-Fi . But rooms were not heated, only offering an AC with cool settings . When we complained ( Quito was very cool this year), The hotel provided a heater for the room - all you need to do is ask . We were attending a conference, but after a back injury we had to cancel a tour and extend our stay to six nights. The Spartan design made this a little less than comfortable but the accommodating staff more than made up for it . Kudos and special thanks to Roseangelina and Gabriel at the front desk.

Check in was fast and staff was friendly great location breakfast was enjoyable staff was also friendly rooms were clean and new a bit small but pleasant and clean can’t beat it for the price will definitely stay there again on my next trip to Quito overall my stay was great highly recommend it

Excelent , the restaurant the best, the personal better IMPOSIBLE

An amazing Hotel. The staff is very friendly and polite. The Hotel is about one year old so everything inside is fairly new. We checked other hotels in the city during our stay and this hotel is definitely the best one and probably the newest in the city. Access to other areas in the city are fairly close. Getting around by taxi is simple and easy.Would definitely recommend to take the tour bus that goes through the old city and the new parts before venturing out to explore because it will help you avoid wasting time in areas you don't want to be in.

cleaningness its what i liked , what i didn’t like was not parking lot, twin bed sizes