رينيسانس بوكا راتون هوتل

I don’t know when it was built but this hotel is papering over the cracks everywhere. So the mold buildup on the INSIDE of our room’s window was alarming but someone had clearly tried to cover it up rather than clean it. All through the building, there’s evidence of this - they’ve painted over mold and (literally) cracks. There’s an overall mustiness about the place - it needs investment! At check-in, one staff member ensured that what might have been a pleasant experience was not. The ready of the staff were very helpful.

It was clean but older on the inside of the rooms. My bathroom wasn’t cleaned well so I asked to have housekeeping clean it again. The biggest disappointment was the smell of sour mildew in the room. I’ll stay at the Boca Plaza Marriott around the corner in the future. It’s perfect!

Loved the place. Looking forward to staying again.

Let me tell you that this hotel is absolutely wonderful. The food is the best and the staff is out of this world ready to help with anything. I give props to Jason, Jessica, Eric, Cara and all the other staff members. I am a frequent traveler and to be honest, this place has been the highlight / gem of my recent travels. Keep it up!! It does not go unnoticed. Oh....one more thing, housekeeping was so clean and organized and made my transitions on a daily basis very easy and welcoming. In the scheme of things, hotels are hotels, but not this one. It is all about the people.