شيراتون سانتياجو هوتل آند كونفينشن سنتر

I loved everything My room overlooked the pool The deck around the pool needs maintenance but it’s a nice place to be and we enjoyed the food there plus the roomy cabanas

Couldn’t ask for a better ending to a South America cruise. The hotel facilities were great! Our black out shades were in bad shape but still worked otherwise the hotel was in great shape, breakfast buffet was wonderful. The staff in every area was fantastic!!

Wonderful room with views of the Andes. Fast and efficient check in

As I've said many times in my hotel reviews, the key to a great guest experience is the hotel's staff. Sheraton Santiago's hotel staff knows how to treat their guests: very well indeed, from check-in to food and bar service, to concierge assistance, to check-out. A few things I was surprised to see: 1. Key card issuance performed at a separate desk from reception; 2. the shower was a separate enclosure like a large phone booth; 3. the hotel was located at the base of San Cristobal hill; and 4. buffet breakfast was served at poolside.

Beautiful facility with great outdoor. Buffet breakfast was super and plentiful

It is always one of the city best places to stay. No secret buy a little hard to find. Only for people that knows SANTIAGO hide places.

We used Santiago as a headquarters to explore Chile after a cruise. Wineries, beaches and history are all within a scenic 90 minute drive. The Sheraton Hotel & Conference Center is in a leafy neighborhood backing on an urban park with a gondola and just across the river from shopping and entertainment. The staff was wonderfully accommodating to assure we could enjoy the city without encountering protests.

The pool area in evening with crepuscule blue sky and good conversation is wonderful. Trying to get chair side service out there was difficult, had to search inside lobby and get conflicting info on how to order and where for about twenty minutes. Other than that perfect.

The staff were very caring, friendly and professional. Coming to the hotel after a long trip was like to be at a home away from home.

Staff were super helpful but the hotel needed more space. Bc of a concurrent event, there was no space to sit out by the poolside for us regular guests. Overall the room was very comfortable; there was no tub, just a shower which could have been slightly bigger for an upper-class hotel. The restaurant food was very good as well and the wifi was consistently available. Concierge and front desk were always helpful.