شيراتون ويكيكي

It was not crowded and safe which is good during the pandemic. The amenities were ample even if the hotel was not fully operational. The staff were polite and helpful. The rooms were clean and seemed sanitized.

The infinity pool is wonderful as it offers a front row ocean view with the most beautiful sunsets to gaze upon as the sun sets over the ocean! Romantic!!

The property was beautiful, however you pay a hefty price to stay there and then you still must pay extra for everything else. Didn’t eat breakfast there because that was extra and very expensive( holiday inn gives you free breakfast) so that was disappointing. You have to pay 35 dollars a day just to park and parking is at another hotel a block away. They charge you a resort fee which is 38 dollars a day if you want access to the fitness room, high speed internet , and so on. There is a small fridge in the room but no microwave , they will gladly bring you one for a 25.00 a DAY fee. So when you go spend your money to eat at a nice restaurant, there is no need to bring your leftovers back to the room to eat later. Charge you for beach chairs, the washer and dryer are 5.00 per load per machine. The hotel is beautiful, the views are beautiful but you need to have money to just throw away to stay here.

It has the most beautiful pools (Adult & Children) in the city, the staffs are super friendly and super helpful. I was there during the CoVid-19 pandemic, so we stayed in the hotels for 2 days, and my kids enjoyed the pools so much.

The best position in Waikiki but very old property.

Stay was great. Love it here. Will go back again and again!

We came to the hotel around 4 PM. Mind you that check-in starts at 3 PM there is at this time a line of about 15 people and one person checking people in. There are two people for the Elite Bonvoy members and about six people waiting in line there. Why are there four people at bell service including a manager with no line? This is prime time check-in time absolutely ridiculous that this isn’t staffed accordingly. Picked an ocean king room - the view and room was great. However there are no amenities in the room like shower cap, robe or slippers. I find this strange for a Sheraton property- they actually sell hotel slippers in the gift shop downstairs which I find absurd. Upon checking into my room I found chocolate on my pillow and also all on the side of my bed on the floor. I called the front desk and surprisingly they did not offer a room change they just sent people to come and clean the carpets and change the sheets. They did offer however to waive my resort fees which was OK. It just makes me question their cleaning - as the corona pandemic is happening and they are missing these small things like are they REALLLY cleaning their hotel?

We have stayed there many times but this time most of the eating places in the hotel were closed due to covid19 and there was construction going on. I think the resort fee of $41.39 US per day is extremely high this covers basically wifi and phone calls and with the size of the hotel this cash flow to the hotel daily must be a staggering amount.

i liked the open space as soon as you walked in !! it is beautiful , also the convenience location in the middle of everything , it was amazing , will stay here again

We loved the location of the property sitting right in the action of everything and its convenience to majority of the restaurants in Waikiki! Beautiful resort with lots of upgrades going on! Will definitely stay here again in the future and bring my children!