شيراتون ماوي ريزورت آند سبا

Noisy Neighbors

A bunch of unsupervised teenagers were in the room next to us partying and making noise all night. They moved us to a new room the next day, but a screaming toddler was in the next room this time. Didn't want to move again, so just had to tolerate it. I know that there's not much the hotel can do about that, but it certainly detracted from the experience.

Ronald, رحلة عائلية لمدة ٦ ليالٍ , مارس 17, 2022

تقييم فعلي لأحد نزلاء Hotels.com

Great location, great views! Loved all the amenities on site: restaurants/bars, Starbucks, ice cream, S'Mores, Luau, with more restaurants nearby. All employees were very friendly and accommodating! Close to Whaler's Village which is convenient. We had a lovely week's stay here and would highly recommend!

Kathy Jean, رحلة رومانسية لمدة ٧ ليالٍ, مارس 16, 2022

تقييم فعلي لأحد نزلاء Expedia

The property and location are fantastic. My only negative complaint was the check in and check out front desk personnel are terrible. It isn’t just one of them but all. Feels like there is a leadership problem with that portion of operations. All other staff in areas was excellent.

Melissa, رحلة عائلية لمدة ٦ ليالٍ , مارس 15, 2022

تقييم فعلي لأحد نزلاء Expedia

was a long walk down to beach from ocean view rooms - down elevator up elevator down elevator but view was spectacular very clean and staff was very friendly

Brian, رحلة عائلية لمدة ٧ ليالٍ , مارس 15, 2022

تقييم فعلي لأحد نزلاء Expedia

Great location. The building looks a bit dated. Mattresses are horrible and cheap, for a $1K per night room.

Luis, رحلة عائلية لمدة ٥ ليالٍ , مارس 15, 2022

تقييم فعلي لأحد نزلاء Expedia

All over was great about the property ,, But Internet was not good ,,, You guys need to fix internet problem,,

Harpal, رحلة عائلية لمدة ٦ ليالٍ , مارس 13, 2022

تقييم فعلي لأحد نزلاء Expedia

Very Family Friendly and also quite and private enough for couples and singles

Jason, رحلة عائلية لمدة ٧ ليالٍ , مارس 10, 2022

تقييم فعلي لأحد نزلاء Expedia

Nice place

Jetre, رحلة رومانسية لمدة ٩ ليالٍ, مارس 8, 2022

تقييم فعلي لأحد نزلاء Expedia

We were a bit disappointed with the room and the property manager went above and beyond to make sure we were comfortable. She gave us options. She was very attentive and understanding to our issue and did all she could to make it work for us! GREAT Customer Satisfaction!!

Nancy, رحلة لمدة ٥ ليالٍ, مارس 8, 2022

تقييم فعلي لأحد نزلاء Expedia

Check-in was lacking. Very little information about the map of the hotel, what’s nearby for stores, etc, what restaurants were open, when certain activities are such as yoga and Luaus. The grounds and pool are just beautiful! The view is nice with a great little beach. You must pay extra if you want to sit by the pool or on the beach with shade. The pool chairs that are first come first serve have very few umbrellas/shade. The hotel should definitely add umbrellas for the pool chairs. The food was adequate (nothing special) yet way over priced, as was everywhere in this area. The bed and pillows were horrible. If you need a firm mattress for your back, don’t reserve here. We were told all of their mattresses are the same so all of their pillows and mattresses were terribly soft, which meant our backs hurt for most of our vacation. Overall, gorgeous grounds, beautiful views of the beach and ocean, great pool, but left a lot to be desired. Also, Black Rock snorkeling isn’t that great from what I saw. If you like snorkeling for just fish and turtles, you won’t be disappointed. If you’re into coral, there’s very little in the way of coral at this area. Make sure you’re a strong swimmer if you do go out. There’s a bit of current to work with. P.s. if you are hoping for ocean water that is aqua blue and mostly clear where it meets the beach, this isn’t it.

Kimberly, رحلة رومانسية لمدة ٦ ليالٍ, مارس 1, 2022

تقييم فعلي لأحد نزلاء Orbitz