دبل تري باي هيلتون هوتل آند سويتس بتسبرج

We did not have water all weekend. Couldn’t even use the restroom or shower all weekend... Kept getting the runaround on when it would be fixed. Wasn’t offered any temporary place to bathe or use the bathroom.

The pool area is extremely cold in the winter time. Other than that the beds were fantastic and the staff was always friendly and willing to help

Very clean great location and very friendly staff.

Convenient location, The rooms should be updated.

When I arrived it was 11:50 pm. I couldn’t find the parking garage to enter. Drove around 3 times, until I stopped at their so call front door, which states “no parking zone” to the front desk. The front desk said to drive around the corner to the “closed” parking garage, the door will open and leave your car with the valet. Finally, checked in at 12:36 am. I get to my room and it was freezing; housekeeping left the air con on at 69 and left towels to last me for 4 days. Housekeeping was probably out to lunch for 3 days because I didn’t get any service in my room nor any services in the hallways. Thank goodness I brought enough sanitizer from home to do my own room. However, having said this, their valet service was the best!

The mattress wasn’t quite as firm as I’m used to, so I woke up in the morning with an aching back. But the room itself was fantastic.

It’s a hotel. It was clean and simple to park with easy walking distance to the everything

Checked in for 2 nights, 3 days, 2 rooms for my husband and I with our 4 grown kids. 1st night of checking in we were told they ran out. 1st day at noon, no warm cookies, said they had not started making for the day. 2nd night no warm cookies, again told they ran out. Hotel had minimal guest as rooms that were not in use had Lysol tape across the doors. Why not make enough for all guest?The hotel site said parking available on site but did not say there was a fee to park as I looked diligently to see if there was a fee. The hotel only allows valet option. Big surprise in check out 105 to park for 2 nights. Could hear constructive outside our room Starting early each morning. Blinds in room did not work. Hotel offered no amenities. This hotel is known for warm cookies and soft pillows. At least the pillows did not disappoint.

Covid 19 measures appeared very good to us. Location to downtown good. Self park across street was convenient.

Good location at a fair price in Pittsburgh. Close to PPG