هوليداي ان بوزمان

The hotel staff were courteous. The restaurant staff we very friendly. The pool was nice and warm but could use a bit of cleaning. The room was clean and comfortable.

The front desk staff was very pleasant and it was a comfortable night stay.

Although the staff was very accommodating, especially when the altitude caught up to our youngest, the overall stay was very disappointing. There is no elevator in this hotel, which makes it extremely difficult to bring up 2 suitcases plus a backpack with school books and children. While staying there, we walked into our hallway to this horrible odor on the hallway. Thank heavens it hadn't gone into our room, because then I would've been complaining to the hotel manager. My family has always stayed in Holiday Inn hotels, and this is by far the worst.

The rooms were clean but smelled. Old carpet maybe?

The property was close to downtown and other services. However Holiday Inn allows pets, which is great, but the carpet jn our room was stained and didn't look like it had been cleaned. It was gross and we didn't dare go barefoot.

Clean and friendly staff

I’ve stayed here several times. The customer service is good and friendly. However it is time for a facelift! The carpet in my room had multiple large stains on it and appeared very old and dirty. Please replace the carpet when it gets to this point, it takes away from the positive things about this hotel.

This property is definitely in need of some major updating. The hotel does not have an elevator so if you have heavy or large baggage you will need to carry them up the stairs to your room. Paint is peeling from the walls, the only lamp in the room was broken I called guest services at 6:30 pm and was told that someone would come to take care of it; no one came before we went to sleep.

This 50 year old property looks dated and feels same

Pungent to the nostrils; it smells like last nights poor decisions and moms spaghetti.