صن سيت ستيشن هوتل آند كازينو

Overall our stay was great. 3:30, in the morning, on the 16th floor some guest decided it was time to play their music inconsiderately loud and obnoxious. At 4:45, in the morning, they eventually turned their music off.

Room was very clean. Check in a breeze and the bed was extremely comfortable. Didn’t even go gamble it was too comfortable to leave! Grand Cafe breakfast omelet delicious.

My friend and I stay on the 9th floor and had a really good view of the parking lot of our vehicle.

I love staying here. Was upgraded to a jr suite because it was my birthday. Room was nice but just had trouble with the basic internet there. Usually I can stream with my fire stick in the room on basic but had to pay for the upgraded package there, my guess is the location of the jr suites forward the end of the building but I could be wrong. My kids love Kidsquest and it’s always nice with the mall and dining options around the hotel.

Nice rooms, just a bit far from the casino, tho.

Very nice and clean room. Very friendly staff. I will definitely stay here again.

Tape on door was cut. Room was clean and in good condition. Guest before me at check-in took excessive time to check-in. The clerk might have called another clerk for me and guest behind me.

I left a review on the Sunset Station website, and let them know that the check in process did not go well. I am disabled and when my wife asked where the closest parking to the room was and she was told the parking garage, which was actually the farthest away from the hotel tower possible. We got a call from an employee wanting to discuss the review and my wife explained what happened and the lady asked, “nothing was said about parking in lot H?” my wife said no, but told her the security person at the hotel elevators told us about it the next day. At that point the employee told my wife that the person who checked us in was the manager and that it was her that checked us in. She did not identify herself as the person who checked us in initially and we felt that was sneaky. There were other minor issues with comfort in our room but I would not recommend this hotel at all. They offered to reimburse the resort fees, but we noticed they actually charged us for two days of resort fees and then immediately deducted it so there was no change to what we paid. Very crooked way of doing business.

This place was a very nice experience and great stay. ALL staff treated me with complete respect and were very professional at what they do. Will def stay here again next biz trip

I had a wonderful time and extremely pleased with the customer service we received. We will stay again at this location.