فلامنجو لاس فيجاس - هوتل آند كازينو

Me and my boyfriend decided to stay here for little getaway. Hotel was nice check in was ok little difficult with so much going on with covid I understand. Security they have there are a little rude you try to ask questions and the blow you off. Other then that hotel room was clean and view was beautiful🤗

When we arrived at the property, it took a minute to find the parking garage, then it was a long line to get into the garage, the line for check in was pretty long, the moved very fast and I made it to the kiosk, the kiosk was pretty fast but miss the personal attention from a live person, got to the room, which took awhile to get to, seemed like we walk a mile, got into the room and realized we was given a room with two queen beds, I had made the reservation with a king bed, when I called down, I was informed that because of the availability of rooms, I get what I get when I arrive on property, I told them I had paid for a king bed, still no customer service to help compensate the mishap, just a sorry, they could have offered something for the misunderstanding. Well the next day I received a text from the property, and they asked if I could come the the front desk and maybe make a upgrade on my room, by this time I was on the other side of Vegas with my family and relatives, by the time I made it back to the property, I was tired and needed some food to eat and wasn't about to waste time standing in line, besides I was already unpacked and settled for the weekend. I just believe that was the way management should have handled the situation, better concern of their guest would have gone a long ways. I not sure if I'll stay their again, but I did like the property

Bathroom was dirty

Horrible. Paid for a king with a view of the trip of the strip, was given two queen beds with a view of nothing. It took an hour to find parking two hotels away. Check was terrible with kiosks that didn’t work. It was hands the worst hotel stay of my life.

They do not allow you to checkin until 4pm unless you pay extra. Strctly enforced. Self Servce kiosks only option. Stressful. Safety box not open and bath light did not work. Changed room and safety box was again not open. Called for help. Rude staff. Almost an hour later they came to open it. Manager did not answer. When I asked maintenance guy why were both safety boxes locked, he said "I dont clean the rooms " Bad service.

Booked a nice room and decided to upgrade twice and still got the lower class room. Went and complained to the front desk very nicely raising my concern and was disrespected. Went and opened the fridge and there was rotten food in the fridge. So cleanliness was not great.

Always great!

Unless your ready to pay a early 15 min check in fee of 15$ and a false advertisement of 5.99 upgraded renovated rooms i suggest you go elsewhere this place sucks needs more than attentive and better customer service skilled people needs help and alot of it this place sucks . The manager was.not very friendly

asked for the street view when i booked online, gave us the back hotel view/ there was a dirty used rag was still inside our room next to night stand when we came in/ the ceiling was cracked n peeled / the tile in the bathroom was busted water was leaking out from the bathtub/ the music stereo dvd system did not work at all in our room > called the front desk and all they could do is sending housekeeping to pick up the dirty rag in our room = we are beyond dissappointmentttt in or stay with flamingo hotel!

I will not be staying their again because of all the Marijuana smell. I really didn't like that