ذا هاي آدامز

Great people! The hotel asked about our visit and we said we were moving to the area. Wow- everyone began to share with us the neighborhoods where they live, areas that might be of interest. We felt so welcomed and were impressed by how caring everyone was! They don’t just represent the hotel well- they are representing the city spectacularly! Thank you for the hospitality and welcoming us to a new city which will soon be our home!

I would recommend the Hay-Adams as one of the best hotels I've stayed at. Exceptional all around.

Amazing as always

The Hay Adams is a gorgeous old style luxury hotel. The room decor was fantastic - true luxury. However the service was disappointing. We arrived on a 100 degree day in DC. During check in the receptionist asked if this was our first time there. It was as we always stay at the Mandarin Oriental however our friends wanted to stay here so we agreed. She then said - we would like to offer you an upgrade and began to describe several different room styles in the hotel. When she finished the fourth room description I stopped her and said - we are hot and tired whatever you suggest. She then began to review the prices for the upgrade. That has never happened to me before - when you are offered an upgrade the hotel picks up the price difference. Poor wording on her part. When we got up to the room there was no water on our nightstand and no glass in the room to drink tap water. There was a bottle of water in the mini bar so clearly the expectation was you pay for water. Lastly, when we returned from dinner there had been no turn down service so the towels we used for showering before dinner were still there and were reused in the morning. At 10:10 pm there was a knock at the door offering turndown - really? I was already in bed. The service was not as expected however the property itself is lovely.

Perfection!