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Website do not show the actual hotel conditions

Photos on the website do not show the actual conditions of the hotel, the hotel need renovation asap, A lot of noises the bath was dirty. I requested change the room 3 times but all the options were really bad. in general everything was really bad, I stayed there 7 nights and my error was paying up front to redeem a free night. the only good review I can provide is the staff because they try to help but they don't have options to help. Please Explore other options in the surrounding area.

Alexander, رحلة عائلية لمدة ٧ ليالٍ , أبريل 13, 2022

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Limpio, seguro y precio razonable

Estacionamiento amplio, servicio de entrega de comida disponible de diferentes compañías, apartado del tráfico pesado, pero a la vez cerca de todo y conveniente si desea pasar a New York, transporte público pasa cerca. Del desayuno no puedo opinar pq no lo utilizamos

Cesar, رحلة عائلية لمدة ٢ ليلة , أبريل 10, 2022

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Staff outstanding

Cleaning staff and front desk staff were outstanding.

Kirk, رحلة عمل لمدة ٣ ليلة, مارس 28, 2022

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Over all was good. Checking in and checking out was so easy and quick. The room was clean. People over there were so nice.

Mustafa, رحلة عائلية لمدة ١ ليلة , مارس 26, 2022

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Not the best

We checked in at 2:30AM and our first room smelled like cat urine. We asked to change rooms and our second room smelled too but we were too tired to keep changing rooms. When we first checked in we asked for a room on the first floor and were told “you’re on the second floor.” When asking to change rooms we were told there was a room on the first floor available. . . at that point our luggage was already upstairs so we settled for the second floor but it was annoying that we asked for the first floor earlier and our request was ignored. The shower was very dirty and wouldn’t drain so you had to shower in standing water. The bathroom doesn’t have an exhaust fan. The hotel was overall outdated. The room’s layout was terrible and couldn’t even fit a luggage cart in it comfortably. The full size mirror was so close to the bed it was useless. The AC in our room also wasn’t working so even though it was set to 66 we were sweating all night. Free breakfast was not good at all with not many options for people with dietary restrictions. We were very tempted to leave and book a different hotel but decided to stay since it was only a short stay. Would not stay here again.

Melissa, رحلة عائلية لمدة ٢ ليلة , مارس 15, 2022

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Perfect hotel.

Josè, رحلة لمدة ليلة واحدة, فبراير 26, 2022

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NO HOT WATER

Our real only issue was that on the morning of our one night stay there was no hot water apparently tehre was an issue that was supposed to be fixed in a few minutes but it was all morning and no hot water in the Northeast in February is not a good thing!!!

Paul, رحلة عائلية لمدة ١ ليلة , فبراير 23, 2022

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I had a very good stay, conveniently close to the American Dream Mall which was the point of our trip however, we chose to stay here because one of the amenities was an indoor pool and upon going to use it we were told they don’t have a pool so I was very disappointed that we were both deceived and charged for something that’s not provided but advertised.

Magaly, رحلة عائلية لمدة ١ ليلة , فبراير 22, 2022

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Staff at the front desk were rude and not helpful at all there were unhappy guest being loud and rude as I was trying to check in. The bathroom in my room was dirty and dusty and all I could hear was a dog barking. I checked out the next day Instead of using the 2 nights I paid for I chose to leave for my own safety seems the guest at this place seemed to live there instead of vacationing

Rubi, رحلة عائلية لمدة ١ ليلة , فبراير 20, 2022

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Room smelled!!!

The room smelled like smoking but because we checked in so late I was too tired to request another room. The pull out bed had stains and smelled like cigarettes. The bedding had a dried up stain on it. I covered the couch with clean bedding and the bed with another clean sheet. I requested room service and had the sheet changed. Otherwise it was an ok stay.

رحلة عائلية لمدة ٤ ليلة , فبراير 18, 2022

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