جراند هوتل تيخوانا

Great hotel

Hotel súper limpio, el staff muy amable siguiendo las medidas de precaución el servicio de buffet muy rico y sobre todo los meseros y cocineros muy amables, me encanto q tengan bar y casino dentro del hotel.

the front desk staff were not helpful and had an attitude. rude and arrogant. during check in, the lady kept yelling over me, talking to someone else. not even in a motel 6 do they behave like this. also, i am supposed to receive gold member upgrades but they did not give them to me. i needed a small fridge for medicines and food, since this was a medical trip, very important. they refused to do so and refused the free room upgrade. this caused alot of problems. housekeeping did a good job, the room was clean and they were pleasant and nice. i needed a few things and they brought them. maintenence responded quickly to my need.

Amazing Hotel, beautiful and excellent service.

Property was very clean, I liked the way that COVID was handles in fact better than it is handles in California. I highly recommend this property. Staff was friendly and professional.

This is one of my favorite places to stay in Tijuana. Hotel reminds me of a Westin type hotel. The restaurant was fantastic with a ribeye that was the best I’ve ever tasted. The casino and sport book topped it off. We won three jackpots during our stay, and they were paid immediately. Overall one of my most favorite hotels in the world.

The 15 pesos for the parking okay no bother. But the rest was just awsome stay especially with the casino inside. The price was great. Will defenatly come back.

Service excellent from maintenance who opened vents for heating to room service staff

Great hotel and staff. The only thing that would have made my stay better would have been softer pillows. But thats just me personally. We had a great time and felt very safe. The room service was spot on and delicious.

Everything was great.