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The first time I stayed it was great. However, this time the girl Up front in the evening was not pleasant! Room was not as equipped as before and when called for supplies was questioned as if I was lying. I visited my daughter who is in college and wanted some home cooked dinners. The only thing that was in the room was one pot and nothing to wash dishes. When I called at night I was told I could buy liquid soap. However, all-in all super quite and clean.

Absolutely wonderful and clean the room was amazing the smell was even clean the beds were made without a stain the bathroom upstairs in the Loft was very clean the bathroom downstairs in the second bedroom was very clean the kitchen was spotless all the cookware was there not a dish was missing and those were clean this room was perfect for families that are traveling what's children and I love the fact that they were pet friendly the stuff was wonderful absolutely sweet I cannot say enough good things only that I will be back as soon as I get the chance it was so comfortable we absolutely loved it

I did not care for the clerk at check in. I was rushed and the person was in my face emphasizing penalties and credit holds.

I stayed here for valentines weekend with my boo & I must say we both was very impressed with the room we are definitely going to stay there again I personally would recommend this hotel especially for a nice little romantic getaway for a couple

The suite was very comfortable.

Ive traveled to Cleveland and stayed at this Sonesta Inns and Suites over 18-20 times. Its comfortable, has

Everything was good, very well maintained. I will coming back.

The condition of the room was less than acceptable. The smell of the room was something of an outhouse and needed to be completely aired out and deodorized before we could even take a suitcase inside. The smell of urine in the bathroom never did fade at all. The floors were filthy with crumbs, previous guests personal belongings that were not picked up. The over all condition of the room was that there was clearly a lack of attention to anything other than making the beds. Completely dissatisfied. Will never stay there again.

Nice property, would definitely stay again! Adhering to COVID-19 precautions for safety too!!!

When I usually check in the person at the desk is usually very nice and lively but this time this particular person was very dry and you could tell she didnt want to be there. But because I have been there several times I didnt let it bother me but I diidnt forget