هوليداي إن اكسبرس كين

Pleasant clean and quiet close to restaurants Knowledgeable staff

The hotel was immaculately cleaned and the staff where appropriately attentive and courteous. We did have a small issue with the physical room which could have been worse but the general manager was quick to address it and promised to check every room to make sure it never happens again. And as sceptical as I can be I sincerely believed him. He was genuine and apologetic. S happens.and I can forgive if the effort is made to rectify. And in this case it was. And therefore I can not fault them.

I spent several nights at this property. It was clean, the amenities were great, and staff members were helpful and pleasant. The only issue I experienced was a squeaky floor above my room when guests were above me. Other than that it was a quiet, excellent stay.

Were told we had adjoining rooms but they weren't. Didnt get the correct room type. The kids found rotten fruit and trash under the bed and luckily i found the pack of cigarettes and old candy under the coffee table before my baby did. The carpet felt wet and the bedding smelled awful and was dirty. When we checked in the girl literally said that she had no idea how to set up the card so we wouldnt have to check out to be checked back in for our 2nd night. When approached about the dirty rooms she cleaned up the rotten fruit and said housekeeping sucks. We had to wear masks but the employees were smoking right in front of the door when we walked in and neither of them were wearing masks

Very efficient and knowledgeable staff.Pleasant environment.

Nice room and hotel near everything. Room did not get serviced during our stay, which was disappointing to see the second night but no other problems...shower was great, TV, AC everything was just fine.

Staff is very friendly, pool water temperature was perfect.

Great place.... friendly 24 hour check in , clean, great shower and free breakfast 👍👍👍 definitely recommend

Booked a king room formtwo nights via Hotels.com. Upon arrival after 10pm we observed a crowd of people in lobby with no masks (including hotel staff!), despite numerous signs requiring masks of staff and patrons. One man walked thru the lobby barefoot - and not sure why since the pool was reportedpy closed. Our room was dirty - hair on and in the bed, stuff in fridge, dirty facecloth. Hotel exchanged our room for what was supposed to be a queen room but it turned out to be two full-size so we couldn't sleep together. The next morning at breakfast no one including hotel staff was wearing masks in the lobby (and we're not counting the people who were clearly eating so could not wear masks). We were so concerned by that point that we chose not to eat the included breakfast so paid additional money elsewhere. The hotel managed to find us a clean king room for our second night, but again we chose to avoid the maskless lobby for the second breakfast.

Room was dirty the sheets had bloid stains which they changed for us the bathroon had hair everywhere the tub was so dirty we would use it my sons sleeper soda only has a mattress protect on it and that was dirty when checking out told thd desk all rhey saud was sorry will not stay herd again pool was dirty toi