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It was clean

Excelente customer service Very clean ans staff very helpful and friendly. Will stay again definitely

Clean, comfortable, beautiful and affordable. Friendly environment, food is delicious, we had an amazing time. Thank you!

Beautiful view of Los Portales! Easy access to shopping and Great Restaurants

It is very beautiful and walkable. There are lots of restaurants nearby.

Everything is OK. Great location, clean rooms and friendly staff. One big recomendation, keep the lobby bathrooms clean. Is the only thing that needs to be addresed.

My reservation was for a standard with a king bed. Instead, I was given a very small double without an upfront explanation. When I requested my to be changed, I was told it was not possible. The room I was given had a balcony facing the square. On Saturday night, the music from an event in the patio reverberated like louder than a jet engine until 2 am. When I aske about the minibar, I was told that none worked in the hotel. The restaurant on the first floor, except for breakfast, has minimal hours of service and food. I chose this hotel, because it was rated 4-5 stars. It does not come up to even 2-3 stars. Aside the excellent location, this hotel is in desperate need of an upgrade.

Great location but it can be noisy with special events that can happen across the street at the main square.

The entire area had a feel of a 1950's borscht belt/Catskill Mts resort. However, the entire Centro area was depressingly grungey.

We were in the heart of the zocalo close distance to walking every night to dinner or to have coffee . 100% recomendable there a Sambors inside open until midnight for dinner and a conviene store too. I will come back again