أبسالون هوتل

It was a nice hotel, the staff was very helpful, and while I never felt unsafe, I didn't expect the hotel to be located in the "red light district" in Copenhagen.

The room smelled like feet. The bed was tiny and uncomfortable. Was on ground floor and be the road and was noicy. It feld like i was given the storage room to sleep

Cristian (from Spain)the gentleman in the front desk is amazing, his co-worker and all the front desk staff of both hotels are great !! We got to the hotel and the room the lady gave us was awful, it was a small underground room with a very bad smell. All the floor smell very bad !! I went upstairs to the front desk to complain. They said the hotel was booked and that there are “ no more rooms in the hotel” however the lady immediately look for a sister hotel and found us another hotel room in front of that hotel. Cristian (from Spain) the gentleman in the front desk helped us in accommodating us to the room he even took all of our luggage across the street and helped us with all the information we needed he was very friendly and helpful. The next day he took us free bottle of water to our room and made sure we were comfortable. If it wasn't for him I would of put a complaint with Travelocity, but definitely when you have a great employee that provides you with a great customer service like Cristian that resolve a problem make that bad experience less painful.

The room was comfortable with modern amenities. The staff were friendly and professional. It is in close proximity to central railway station and many city sites. Woken early on two mornings by staff at rubbish bins.

Convenient location, nice staff, decent hotel with excellent breakfast.