كراون بلازا هيوستن جاليريا إريا

I would never stay here again.I checked in and went in my room.It was humid so I checked the air and it was on correctly so I thought maybe they had just turned it on, so I Left the room and was gone for atleast 5 hrs and came back the room was still humid felt like it had gotten hotter.I called front desk they let me switched rooms.The room they gave me was not the same as my other room meaning my other room had the lil fridge in it and the new room didnt so all my drinks and food had to sit out all night and go to waste.On top of that there was no toiletries ,soap & etc in the bathroom (poor housekeeping)and at last nothing but for me to pull my covers back and there was red spots on the sheets 😠at this point I had done had enough of this place so I just pulled one of the top sheets over it and slept on top of the sheet after spraying it with discenfectant spray.Got up the next morning went ate breakfast and the lady came to me with a meal ticket to pay which I wasn't suppose to get because my reservations said breakfast was included for 2 people, after that happened that was the last straw it couldnt get any worst.I would never recommend this place to anybody.My money went to waste and I will be contacting the person thats over that Office Manager thats there because obviously that place is in need of new housekeepers,need someone to make sure all the units are working correcting and honor whats on customers reservations for what they paid for & not charge them extra.

The bed was amazing so comfortable and the bathroom very roomy but the lighting was terrible especially for styling hair and Appling makeup. The pool and outside lounge area was very nice. My boyfriend went downstairs to the breakfast area they wanted to charge him $3.00 for a cup of coffee. 😕

The room was beautiful and the bed was so comfortable. Great nights sleep, couldn’t hear any noise from traffic. We decided against eating at the hotel restaurant, we wanted something other than a sandwich.

Awesome hotel, great and friendly service. Great location to restaurants and things to do.

I have stayed in Houston many times and this location was great for us. The only thing is I never got a copy of final receipt.