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Pathetic service. No courtesy for humans. Asking for bread or milk refill for breakfast was met with frowns as if they were asked to share their personal wealth.

Very nice! Super clean, close to Starbucks doesn’t get better than that!

overall, the hotel was convenient to the interstate, but could really use some updates! When we first arrived, we agreed to rooms with outside entry because they were adjoining. those rooms were a bit musty smelling. The young man at the front desk gave us different rooms on inside, and they were comfortable. Breakfast was good. Not a bad stay.

We stayed here on the first night of our vacation on the way to Gatlinburg. The only issue we had was that the cleaning staff didn't leave us all the towels we needed. I had been getting ready to take a bath and realized that there were no bath towels, just two hand towels and a washcloth. This information was relayed to management when we checked out. He apologized, and said he would make sure it didn't happen again.

The rooms are dirty, do not walk around barefoot the floors were dingy and sticky I don't think they mop them, the A/C was not temperature control you either froze or got to hot. They slapped some paint on the walls and called it good, everything else was out dated, will not stay again.

Service was exceptional. The front desk is so helpful, ready with help or a suggestion when needed. We had two rooms, and the service was really just exceptional. The rooms are well apportioned, comfortable, and clean. We would stay here again.

Very comfortable bed and room. It met our needs and was roomy enough for the whole family. Did have some issues with the bathroom not being as clean as it should have been.

The room had been newly remodeled and was very comfortable. I enjoyed my stay and definitely recommend and visit again.

Nice customer service and friendly staff. Hotel needs a through cleaning. Rooms could have used a little more attention. Overall it was ok.