إسلام أباد ماريوت هوتل

Average stay

Amazing

THE QUALITY OF SERVICE IS AT ITS BEST.YOU DONT FIND SUCH SERVICE IN SWITZERLAND.

Nice hotel , waiters and reservation staff needs to be more trained to be polite and more courteous , specially Nadia lounge manager he was rude and short in his response , we wanted a large table he rudely responded its reserved when no one came to the table Reservation guy was rude and unprofessional we paid in advance for non smoking room he still questioned if we need non smoking room , plus he loudly ask for my date of birth when it was not necessary .

Our stay was comfortable, the service was good and the food served in the restaurants was of high quality.

Excellent customer service. Property needs renovation.

Excellent breakfast. Clean bathroom and room. No issue at all

The Marriott denied the award of loyalty points despite a sizeable reservation. They claimed it was policy not to award any points to Expedia customers.

Amazing 5 star hotel. Opted for the Executive room which comes with an amazing view and access to Executive lounge. The lounge is totally worth it, the staff is super friendly, and snacks and tea available throughout the day. Asked for a late check out and was accommodated by the front office staff who are really amazing. The breakfast buffet has everything one can ask for. Dining options at the property are excellent although on the expensive side. The pool is disappointingly small for some reason. Location of the hotel is ideal. All in all this is one of the best 5 star hotel experiences in Pakistan.

The only problem was that, payment i made online was not showing in their system and hence they held more amount from my credit card.